Claire was so helpful & kind re my purchase of 2 OEX chairs & matching table. She demonstrated their functionality, reserved them for me for a few days and made the final transaction a pleasure, thank... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I came in looking for a pair of hiking boots, the staff were incredibly knowledgeable and the selection of boots on offer was good. I spent about 45 minutes buying a pair of boots and was served b... Zobacz więcej
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Friendly, knowledgeable & helpful staff who go the extra mile to make sure I left with the right walking shoes. Claire especially stands out for great customer service. Well done Go Outdoors!
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This shop is as asset to Altrincham. A really friendly store with a good level of stock. The staff are really welcoming and really know their stuff about the different clothing and equipment. I was se... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Altrincham (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
72 George Street, WA14 1RF, Altrincham, Zjednoczone Królestwo
- 0161 694 8861
4,8
Doskonała
358 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Advice!
A very helpful lady gave me some tips when I was looking for a Waterproof Jacket. (I have previously bought a waterproof jacket from a different company, that let the water in.) I followed her advice and went away with a lovely Waterproof jacket. I am a very happy customer!
31 lipca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
very helpful
Jade was extremely helpful in reserving a tent and bundle items across multiple stores. I had been struggling to find the items but she made it easy and hassle free
31 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Brilliant service
Was looking for a pair of new hiking shoes and received some fantastic help from Chris who gave me a great insight into the slight differences between makes.
29 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Altrincham (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent app
Living rural in Oban, great using the go outdoors app, it is easy to use with great descriptions of products. Services was efficient in sending out bought items.
28 lipca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Absolutely amazing service today at…
Absolutely amazing service today at this branch. I was helped by Chris T who was very welcoming and knowledgeable about all products. I will definitely be coming to this go outdoors branch from now on.
27 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam was the man
Adam was really helpful even though he had an issue with the system. He explained exactly what was going to happen in a clear and professional manner. Would definitely recommend this shop.
23 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Spoke to A pleasant and professional…Northwich store
Spoke to A pleasant and professional informative gentleman by the name of christopher. He was Accompanied by another pleasant member of staff.
This was my second visit to the store.The first home was just browsing around, but on the second visit.Having spoken to Christopher and Having been shown several range Off products. I was able to make a very good purchase and open up an account. Whereby I plan to use your store to purchase goods for future trips planned.
I only plan to visit the Altrincham store as I had incredible service.
18 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Superb staff
Some great offers, on high quality gear. Staff were really helpful, we were served by Chris T who couldnt have been more helpful.
21 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Had great help and advice from Chris T…
Had great help and advice from Chris T re quick purchase of tent mattress and chair for camping. Would highly recommend going to this store
19 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Adam was very helpful and assisted me…
Adam was very helpful and assisted me in ordering a second product online. It was delivered to the store, as requested, and on time.
6 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent Service
I bought a pair of Merrell sandals today from the Altrincham Store. Jade & Steve C were so helpful. They were friendly, knowledgeable and gave me time & space to thing/decide. Excellent service
8 lipca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The store has looked a bit empty
29 czerwca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great choice and having a bit of a chat…
Great choice and having a bit of a chat when buying
29 czerwca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Helpful staff
Popped into the shop to look for some sandals, and was served by Adam. What a salesman! He couldn’t do enough to help, and I ended up with exactly what I was looking for. If I ran a business I would have stolen this guy and employed him! Thanks Adam 😊
22 czerwca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great staff & great products
Very friendly and helpful staff. Great selection of good quality products.
21 czerwca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
I was served by young pleasant lady. She was very helpful and very kind. While I was trying on a jacket she put my online order on safe place and when I went to pay, she brought my online parcel for me.
19 czerwca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Nipped in to my local shop
I nipped in to my local shop to pick up a couple of fleece jumpers as I'd outgrown many I own. Also picked up some lightweight walking socks to replace pairs that has seen better days. Well the socks were over 10 years old! The staff were very friendly.
15 czerwca 2024
Odpowiedź od GO Outdoors - Altrincham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service
Great service. Chris was extremely helpful and provided expertise advice.
16 czerwca 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Altrincham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.