Purchased the 'skyfall' Barbour coat on pre-order as sold out everywhere in november.Goodstead recommended by GQ magazine. Used the sizing guide to order which turned out to be a perfect fit- don't re... Zobacz więcej
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I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodste... Zobacz więcej
Goodstead was a great experience. The salesperson I spoke with was helpful, patient and clear. Any email I sent resulted in a quick reply. My merchandise was delivered in a timely fashion and the p... Zobacz więcej
Ordered some Yuketen Johnson Oxfords. The size was 10 1/2 listed, but were actually only 10. Customer service immediately emailed me and asked if I'd like a refund and apologized for the listing being... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Goodstead is Scotland's leading contemporary fashion store for men and women. Based in the heart of Edinburgh, Goodstead offer a fine selection of brands from around the globe including APC, Barbour, Folk, Henrik Vibskov, Norse Projects, Yuketen, Wood Wood and many more.
Dane kontaktowe
76 Rose Street, EH2 2NN, Edinburgh, Zjednoczone Królestwo
- 01312282846
- contact@goodstead.co.uk
- www.goodstead.co.uk
4,6
Doskonała
176 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
good quality & personal service
I was delighted when my mail was answered by a real person, not using a template, in a quick and informative way. great!
23 stycznia 2013
Opinia niezależna
5 stars
Good, quick and efficient service. I would not hesitate to recommend.
22 stycznia 2013
Opinia niezależna
Great service offered
Goodstead have good prices and quickly dispatched my order to me. The product was exactly as described, in a completely new condition.
21 stycznia 2013
Opinia niezależna
Excellent service!!
Fast shipping, product as described in perfect condition. Will shop again.
17 stycznia 2013
Opinia niezależna
Goodstead are the Best!!!!
I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodstead crew for a fantastic service. The store without doubt has the coolest stock and the most helpful and knowledgeable and helpful staff in Edinburgh if not the UK. Please shop with them. Thanks again Goodstead.
17 stycznia 2013
Opinia niezależna
My order arrived very quickly and I was completely satisfied. Highly Recommended!
I ordered the Barbour Wool Sporting Dark Brown and a pair of Converse Chuck Taylor Jack Purcell Plaids. Both were offered at fantastic prices. I would not hesitate to order from Goodstead again.
14 stycznia 2013
Opinia niezależna
Great service - great clobber - great prices.
Wouldn't tell too many friends as it will get too popular !
11 stycznia 2013
Opinia niezależna
Postal service lets you down
Ordered my item on the 3rd of jan and now the 10th. Paid for express post and still don't have item. DHL didn't even try to deliver until I contacted them to question my item. Told them I would pick it up tomorow as no one would be in and they tried to deliver today when I'd said not to. Hoping my purchase is good after all this!
10 stycznia 2013
Opinia niezależna
Odpowiedź od Goodstead Limited
Hi Jane,
Sorry to hear you had trouble getting your parcel from DHL. By looking at the tracking information you were emailed on the 3rd the package went out for delivery on the 4th as it should do. The courier obviously had trouble delivering the parcel for some reason and it was held at your local depot.
Unfortunately sometimes couriers have trouble delivering but we provide customers with full tracking information so they can locate the package if there are any issues. It's the best we can do.
Outstanding
Both instore and online,Goodstead offers fantastic customer service with a simple ordering facility online.
Don't change a winning formula.
10 stycznia 2013
Opinia niezależna
I still hope, I'll receive my order
Making an order at Goodstead, I've chosen an option "delivery with DHL". Instead of that my parcel was sent with Royal Mail, which is at least three times longer and less convеnient than DHL.
As a result I still haven't received my order, I can't even track it, and I don't know whether I receive it all.
The communication with Goodstead personal also was not pleasant: they explained me that the reason they've chosen a shipping method for me is that parcels are often being stolen at DHL. Which is sounds very unconvincing. Especially in comparison with poor reputation of Russian Post - Royal Mail partner in my country.
10 stycznia 2013
Opinia niezależna
Odpowiedź od Goodstead Limited
Alexey,
It states on our website that we only use Royal Mail for Russian orders as DHL and other couriers often have problems with Russian Customs. We ship to Russia a lot and 99% of our customers agree that things go missing with DHL, even DHL tell us they have an issue getting things through Russian customs. We do not lie to our customers.
http://www.goodstead.co.uk/delivery/
Best mens wear store in Edinburgh
Together with Dick's, this is the best mens wear store in Edinburgh.
10 stycznia 2013
Opinia niezależna
The perfect way to shop.
A very good service got my coat for a lot cheaper than what it was advertised at a couple of other shops. And it was dispatched very quickly considering I ordered it in and around the Christmas holidays.
7 stycznia 2013
Opinia niezależna
This store owes me £ 150
I placed an order for 2 months and my parcel is not! On the email they do not respond for a long time and today I saw that they were closed.
This store owes me £ 150
7 stycznia 2013
Opinia niezależna
Odpowiedź od Goodstead Limited
Hi Nadezhda,
It states on our website that we only use Royal Mail for Russian orders as DHL and other couriers often have problems with Russian Customs.
http://www.goodstead.co.uk/delivery/
Delivery to Russia can be around 5 business days and due to the New Years holidays the extra delay is normal.
Thanks,
Awesome!!
Great service!! My order arrived very quickly despite the busy time of year. Look forward to checking out the new arrivals!
6 stycznia 2013
Opinia niezależna
Fast shipping
This was shipped out right away, love my purchase! The only thing was they didn't put my name on the package. Fortunately I work at a small company and they sent around an all-staff email and I figured it was for me, but at a bigger company that would have been a bummer.
5 stycznia 2013
Opinia niezależna
Odpowiedź od Goodstead Limited
Hi Rachel,
Thanks for your comments.
I'm not quite sure how this happened as our shipping labels are created automatially from the details entered by the customer. I've reprinted your invoice and your name was on the label but I'll get someone to take a look to see why this happened on this occassion.
Excellent products good service
Good quality product, good communication and delivery.
Would happily use again
Can't wait for my Skyfall jacket to arrive :-)
4 stycznia 2013
Opinia niezależna
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