GO Mammoth Recenzje 

2486
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I play in a team outdoors. It's every week apart from 3 weeks off at Christmas. (Rounders is weather permitting and only in the summer months). A season involves playing each of the other teams at y... Zobacz więcej

Oceniono na 5 z 5

Go Mammoth are an amazing organisation providing well organised and enjoyable activities. Not only are their activities a great way to keep fit and try something new it’s also a great way to make n... Zobacz więcej

Oceniono na 5 z 5

Joined a new sport (netball) in 2021 as an individual matched with ither individuals. 5 years later I'm still playing with one original, and others who joined along the way (as others had to move on).... Zobacz więcej

Oceniono na 2 z 5

Go mammoth dodgeball leagues are very hit and miss. A good league is largely down to the volunteers, the players, and if you’re lucky a good ref. Despite the numerous failings of gomammoth head office... Zobacz więcej

Informacje dotyczące firmy

  1. Klub sportowy
  2. Klub koszykarski
  3. Klub dodgeball
  4. Firma zajmująca się organizacją imprez i konferencji
  5. Klub netballa
  6. Klub siatkarski

Napisane przez firmę

Thawed from the ice in 2010, GO Mammoth is the undisputed social sports provider in the UK. Offering over 20 different sports, fitness, events and corporate programmes. Our mission is get more people offline and having fun face to face every day.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(2486)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 122

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Very little customer service

Very little customer service, they will constantly email you to try to grab your money for other leagues, but for the league you have paid for, you are on your own with no updates provided or very last minute communications about whether your games are going ahead or not. Paid £90 for a league of 8 full matches in September, have received one 15 minute friendly and no replies to emails to return my money. For signing up as a single participant, we have been put into teams with insufficient players so obviously nearly every game needs to be forfeit. Wouldn't recommend at all. Wish there was another option.

8 stycznia 2026
Opinia niezależna
Logo GO Mammoth

Odpowiedź od GO Mammoth

Hi Claire,

We’re really sorry to read about your experience. This isn’t the level of service or organisation we aim to provide, and we completely understand your frustration.

We’ve tried reaching out directly to get this resolved for you, but it looks like we haven’t been able to connect yet.
We’d really like the chance to look into your league, your team placement, and the refund request so we can put things right. When you have a moment, please contact us at hello@gomammoth.co.uk and we’ll prioritise getting this sorted for you.

Thank you for taking the time to share your feedback — we genuinely want to help and hope to hear from you soon.

Kind regards,

Team GM

Oceniono na 1 z 5

Out of words really...

Unfortunate that they have a monopoly on this type of structure.

Been playing for 4 seasons now, and the issues just keep growing. As mentioned in other reviews, the refereeing is very bad and usually accounts for lost games (this is consistent throughout London as I have been told many times). Since I've started, multiple people in the league have been injured multiple times due to illegal screens, people grabbing you from the neck and shoulders during a layup, elbows flaring head and ribcage height, and the moment you mention it to the referee they ignore you. Same aggressive players will continue to play as such for the rest of the season, injuring more people with no repercussions.

Many teams will also make the play-offs, and will then reach out to friends of theirs who are clearly at much higher level of the sport and ask them to play the play-offs and finals (these same people have never played on the league previously).

Played a whole season with no basketball nets, and when people had reached out to request to push the venue to have them fixed, they were told it will happen but never did. The only time the nets got fixed was when players bought the nets themselves and had it fixed. Multiple games were also cancelled back to back in the recreational and intermediate leagues.

Customer service also lies to you and when you call them out for lying, they get defensive and make up stories. Unsure whether phone calls are recorded, however they should be moving forward for the sake of accountability.

The only people that seem to really enjoy the leagues, are people who aren't too interested in having good quality games, but just want to show up and play. You would find that many players within the leagues would also have 1-star opinions, but don't bother to speak up.

30 października 2025
Opinia niezależna
Oceniono na 1 z 5

Like to take your money & provide nothing

Incredibly frustrating company to deal with, midway through a season and we have not had any games since 09/09/25. I have asked for a refund for the remaining games multiple times to just be given a copy of their terms and conditions. Terms and conditions don't negate consumer rights.

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Signed up solo, now 2 times champs with the same team!

I signed to a basketball league up as an individual and wehave now just completed our sixth season together! Each one has been organised well, with a mixture of teams, some of which we have built up a friendly rivalry. Each league has been friendly. well referee'd and accessible. It's great to see stats, table and fixtures easily on the website. Would definitely recommend for someone wanting to try out a new sport.

11 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

A must join league!

Only recently discovered Go Mammoth through a friend and it’s such a great concept! Great way to get active in a fun way and meet a new bunch of lovely people. Everyone is super friendly and so supportive so 100% worth it. All the contact re: games is early and straightforward!

22 października 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible

Terrible for basketball.
Disorganised, lack of communication, and the only referee the assign to the games seems to be a random guy who's just looking forward to finish the night and get some extra money. You end up paying a lot for a 30 min game, where they don't even bother to stop the time.
London deserves so much better than this.

15 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great Experience

Great Experience

GoMammoth is a social sports organisation that uses contract refs and helps place teams in leagues and people in teams. Things will not always go right 100% of the time - that is the nature of social, recreational things!

People run late, bad weather happens and people have last minute life encounters.

If you have an open mind, and take it for what it is, GoMammoth is absolutely wonderful at creating times and spaces for people to play social, competitive sports, with rules and guidelines to keep everyone safe.

I have had a fantastic experience, met great people and played lots of netball with them. Some days, things have not gone to plan. People showed up late, or an umpire forgot her whistle - but these things happen!

I am both a player and an umpire with GM and recommend 10/10.

16 października 2025
Opinia niezależna
Oceniono na 5 z 5

I had really wanted to join a netball…

I had really wanted to join a netball league and I decided to try out Go Mammoth. I thoroughly enjoyed my first session. The team were all incredibly welcoming and supportive. The umpire was great too. I’m already looking forward to my next session.

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Go mammoth, Chelsea 5-aside league

I attend the Chelsea 5-aside league, and it is great fun. The matches start on time, the players and teams are all respectful, and the matches are fun. We play at the Chelsea Academy pitch, and it's a lovely, well-kept pitch.

6 października 2025
Opinia niezależna
Oceniono na 5 z 5

It’s so much fun

It’s so much fun! It’s well organised and everyone I met was kind and fun to play with. Hopefully I’ll just keep playing!

7 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great!

Joining GO Mammoth has been great for both my physical and mental health. Playing sports with a team again is so much fun and GO Mammoth takes away the stress of organising it

30 września 2025
Opinia niezależna
Oceniono na 5 z 5

A great league

A great league, with really nice teams, knowledgeable and kind umpires and really well run. Able to access everything needed via the website. Happy to be a part of GoMammoth!

29 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic website and organisation

Fantastic website and organisation, matches are organised for you, equipment provided, pitches booked and all information is well communicated. You can simply enjoy the sport you love and socialise with people! Only positive opinion from me, many thanks to everyone who makes Go Mammoth possible! 😃

24 września 2025
Opinia niezależna
Oceniono na 1 z 5

Assigned to random venue I didn't sign-up for, and then I was ignored.

I paid 100£ to book 10 sessions of basketball at a venue of interest at mid of August 2025. The sessions would begin in the second half of September.

2 days before the start date of the booked session, I was emailed that there were not enough people booking this venue so they won't proceed with it, but that they automatically found a different venue for me and that if I didn't want to do that I could let them know and they'd offer me a refund.

It would take me aboout 5-6x more time to get to the new venue, it was way too far so I asked for a refund.
I got not reply.

It's been a week now and I've emailed them about 4 times for support and also tried reaching their phone number, to no avail.

At the same time, the team I was assigned to has one lacking player.

I don't think they will ever reply to me, repair the team's lost member or even repay me.

Worst experience I've ever witnessed.

22 września 2025
Opinia niezależna
Logo GO Mammoth

Odpowiedź od GO Mammoth

Hi Stefanos,

I'm really sorry for the experience you received.

I can confirm that a full refund has been actioned and should be with you shortly. We have also replaced your space in the team too.

I'd love to extend a free league by way of apology for the experience you received. Please get in touch via my email James@gomammoth.co.uk.

Thanks,
James

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