Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

“Hot Deals” save you 20-40% but the moment you need to cancel inside 24 hours for weather, good luck! You’ve gone from saving 20% to losing 100%. Unless you buy their premium memberships, you have... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I like GolfNow as a concept and the option to look at many different course options and pricing at once. However, the recent update to the app is not a great experience. I don't know how to view detai... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Their website and app are horrible and rarely allow a booking. You will spend hours calling customer service and usually the tee time will slip away before you can sort out the mess...save your money,... Zobacz więcej

Oceniono na 1 z 5

Made a tee time being aware of their 24 hour cancelation policy. Received news of death in family at 12:50. Contacted golf now to cancel at 1:14. 24 hours and 1 minutes before tee time. By the time i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Klub golfowy
  2. Producent oprogramowania
  3. Sklep sportowy

Napisane przez firmę

Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 98% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Much easier to book

Much easier to book, review, and apply my discounts..
Please do the same for Taylor Made..! I haven't been able to redeem for 2 years..

1 lutego 2025
Opinia niezależna
Logo GolfNow

Odpowiedź od GolfNow

Thank you for your feedback, Michael!

Oceniono na 4 z 5

Good experience

It’s been a fairly easy booking experience for me over the years. Not to say that it’s been an affordable experience but what’s not expensive nowadays! I really love the game of golf so I’ll probably continue to pay the unreasonable prices to play, until I retire and then most likely will get my fix at the range. By the way, I live in California where we just bend over and take it like a man😩

21 grudnia 2024
Opinia niezależna
Oceniono na 2 z 5

Deceptive advertising for Golf Pass+…

Deceptive advertising for Golf Pass+ Membership.
As a Black Friday deal in November 2024 Golf Now offered their Golf Pass+ Membership discounted from the regular price of $99 to $79. The offer stated clearly (I made a screenshot) that the offer included one full year of waived tee booking fees. Today I booked my 11th tee time and Golf Now charged me a $6.98 booking fee. When I called customer service about this they asked that I email them a copy of my screen shot. Then I got a call back about an hour later from an agent (from India) that said that I only get 10 waived tee credits and that the offer did not state that they were waived for a year. Following is the offer wording verbatim. FOR A LIMITED TIME GET $20 OFF A MEMEBERSHIP THAT INCLUDES WAIVED TEE FEES FOR A FULL YEAR. This could not be more plain, but the agent keep telling me that is not what the wording was even thought I provided him clear proof. Beware of Golf Now as they don't hold up their end of the deal.

10 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

When the golf course closed due to…

When the golf course closed due to weather, there was no way to reach anyone for any reason. I couldn't play golf, cancel, or even get a hold of anyone to get a credit to play again. I was on hold for 45 minutes two separate times and got nobody, I tried to send 3 different emails and it said it could not send. What a joke. Never, ever, ever use them. Call the golf course instead and save yourself a headache.

3 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Omg+

1/14/25 update: I updated my review from 1 start to 2. They did finally respond back to me via email, and they did reimburse me. Basically, I was on an annual auto-pay, and I forgot, don't use the service anymore, and it auto-got me, for 2025, since I forgot it was on auto renew. They did finally reimburse for that, so that was nice of them...but they sure don't make it easy to contact them when you need to speak to someone LIVE. Impossible actually.

ORIGINAL REVIEW:
Omg, company is a joke. Can't reach customer service, they provide no other means to reach them, besides an automated phone system that never takes you to a representative.
Horrible horrible horrible.
GolfNow idiots... If you're out there reading this, contact me, and maybe I'll remove this review. Quit stealing my money.

30 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Golfnow is awful

Golfnow is awful, never use them. You make a reservation that states 24 hour cancellation policy. You cancel and they take your money, they dont refund it. They give you 6 months to use it, you have to read a detailed concellation policy to make a gofl reservation. What a joke.

28 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Bottom Line

Bottom line: I will not use Golf Now ever again–not for booking tee times and especially gift cards. The gift card program is too complex and restrictive. Applying the gift card was confusing, basically so difficult and frustrating that it reduced the overall value of it. A real hassle. On top of that, on one of the customer service calls the agent hung up without resolving the payment issue on my booking necessitating another time consuming call. I would never gift anyone with Golf Now.

26 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Hotdeals is not hot

Hotdeals is not hot. and could be illigal. We should consider a class action law suit. I am convinced it is the only thing that will stop them this horrible behavior.
The service is non-existent. Golf Now not only not refund your money on a hot deal, they create conditions into which one can only use the credits in a limited fashion. can't apply it to an existing tee time and pay the difference, essentially allowing Golg Now to keep your money in their bank account earning interest. they get "the float" on the money and you give "the shaft". Horrible policy. Guarantee 10 out of 10 consumers don't read the fine print. I will be telling everyone I know how horrible your company is.

22 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

No Refund Issued

I booked a tee time at a prominent course in Westchester NY and it specifically indicated that a cart was included. I subsequently learned that after 11/1, the course was walking only so I cancelled. My confirmation also indicated that a cart was included. When I received the credit card statement, the refund wasn't included. I immediately called and was told by the representative that a Golf Now credit was issued. The rep said that if my confirmation indicated that a cart was included, they would refund the money. A supervisor got on the phone to say that it was standard to say that but that the reservation page said it was walking only. After a lot of back and forth, he wouldn't refund the money but extended the time to use the credit an additional 3 months. This entire experience was not acceptable and I doubt I will use them again.

19 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Don’t Make a Mistake

I didn’t intentionally press the buy button on a hot deal. I hit the back button and tried to cancel my order instantly but the purchase still went through . After calling customer service, they refused to refund me my money. Now I have 6 months to use the credit. Not to mention, it’s not easy to reach customer service either.

1 października 2024
Opinia niezależna

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