Gioia Wall Art Recenzje 

59
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My wall art arrived today, it is absolutely lovely. Been wanting this for a while and it has not disappointed. Service was great; fast and arrived safely. Shall order again. Thanks Gioia

Oceniono na 5 z 5

The artwork was beautiful and exactly as shown on the website. There was an issue with some damage at the back of the frame. I got in touch and advised Gioia. Rhea was fabulous and organised a replace... Zobacz więcej

Oceniono na 2 z 5

Dealing with Gioia has been a nightmare. I still haven’t received the order 4 week after it was placed and now I can’t get any inoation about when it will be delivered because they use an overseas ca... Zobacz więcej

Oceniono na 1 z 5

Great range of artwork and good quality, but they are completely let down by their choice of courier - Couriers Please. My canvas was deemed lost after nearly three weeks, they sent a replacement whic... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Established in Melbourne in 2018, Gioia Wall Art™ is dedicated to simplifying artistic living. Our mission is to offer an extensive selection of art prints, original artworks and wallpaper in collaboration with both established and emerging artists, tailored to suit contemporary interiors.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

59 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 45% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(59)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fabulous

Fabulous, unique and high quality artwork! My go to when I am working on styling project - I’m never disappointed.

1 września 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful quality

Beautiful quality, great service. Many visitors have complimented my wall art. Would recommend and am looking forward to making another choice and order.

24 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Absolutely terrible customer service

Absolutely terrible customer service. Placed an order on 6h January and no communication for a week, so I checked online and found out the processing time was one month, then up to another week for freight within Australia.
I reached out to double check and was told that there would be a significant delay. I asked to cancel my order as the time frame is way too long and won't work (birthday gift). I was then told I would get a refund minus 7% as this was their policy. I politely requested they refund the whole amount, given that nothing had been done with my order, and was refused.
Would not recommend.

13 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

Requested poster

Requested poster. Art work was on thick paper and was not good at all. I gave feedback with no response from GIOIA. Too bad to display.

24 grudnia 2025
Opinia niezależna
Logo Gioia Wall Art

Odpowiedź od Gioia Wall Art

Hi there,
Thank you for your feedback. I’m sorry to hear the print wasn’t to your taste.

At GIOIA, we intentionally produce prints designed to last — not the typical disposable, thin poster stock you might find at some other poster shops. Our posters are printed on 180gsm paper, a premium, archival-grade weight chosen for its durability and long-term display quality.

We understand this heavier paper finish isn’t for everyone. However, this is a core part of our product standard, and we won’t be changing the materials or production approach.

Regards,
Gioia Team

Oceniono na 5 z 5

Great website and range.

The website and the range of artwork to choose from was huge. Easy ordering and updates on delivery was appreciated. Our pri is were as expected and securely wrapped. Thank you.

15 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not recommend

Do not recommend. I ordered a piece in early December as a Christmas gift, relying on website advertising about delivery timeframe. I was informed on 19 December that Christmas delivery was no longer possible. I immediately asked for the order to be cancelled and they agreed (as well as agreeing to review the cancellation fee given the circumstances). When I contacted them to check progress with the refund (allowing them one business day to undertake the promised review), they informed me it was now too late to cancel at all. I consider this completely unacceptable as multiple failures on their part have now led to me being out of pocket in terms of having to buy another alternative gift without the benefit of a refund from this company.

Editing on 7 Jan to add that I contacted Gioia straight away (as the reply to this review suggested below) to request the refund (minus the cancellation fee) and was refused again by the company. Having said that the print has now arrived and seems pretty good quality, just a shame that I have no need for it now. I would also add that at no point during the check out process was it communicated that pre Christmas delivery was not possible and the opening pages were full of Christmas advertising (although I note that the reply below says that it was noted on their website somewhere). Overall - the product seems fine but service is really not reasonable and I would be careful in dealing with them. I assume that they will reply again to say I am wrong but, honestly, I am trying to fairly recount my experience.

24 grudnia 2025
Opinia niezależna
Logo Gioia Wall Art

Odpowiedź od Gioia Wall Art

Hi Cass,
Thank you for your feedback. I’d like to clarify what happened with your order and the timing.

Christmas cut-off date and order date
Our website Christmas delivery cut-off date was 5 December. Your order was placed on 6 December, which meant we could not guarantee Christmas delivery from the outset (especially during peak season).

Production status and shipping timing
Your piece was already close to completion when we spoke, and our team did our best to prioritise it. Unfortunately, we were still unable to dispatch it in time for Christmas. We confirmed that the order would be shipped as soon as we reopen, with dispatch from 5 January.

Cancellation request and cancellation fee
We did discuss cancellation. You asked for the cancellation fee to be fully waived, which we were not able to agree to. Our cancellation policy exists because we keep our products priced as affordably as possible while covering the real costs of materials, labour, and production already completed—this policy helps keep the business sustainable.

If you would still like to cancel, we can cancel the order for you, however the cancellation fee would still apply. Please contact us support@gioia.com.au before 5 Jan 2026 to proceed with cancellation or continue with dispatch on our return.

Thank you for your understanding! Wish you a wonderful holiday time with your loved ones and a prosperous, inspiring New Year ahead!

Sincerely,
The Gioia Team

Oceniono na 5 z 5

I love my canvas from Gioia

I love my canvas from Gioia. The quality is great & they have such a great range of products! My painting looks even better in real life. Professional service with good communication. Highly recommend!

8 października 2025
Opinia niezależna
Oceniono na 5 z 5

Exceptional quality and service

The framed prints I ordered exceeded my expectations for quality and wall appeal. They arrived promptly and packaged exceptionally well. My communications with Gioia staff were handed professionally and they went the extra mile to ensure my prints arrived ahead of my deadline, for which I was very grateful. I highly recommend Gioia for all your wall art requirements. You will definitely not be left disappointed.

31 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

Canvass print looks good…

Canvass print looks good overall,quality was exactly what I expected.However did notice a small chip in the panel when I opened the package. Thankfully, I ordered a black panel,so i just used a sharpee to touch it up rather than go through the hassle of returning. It worked out ok. Just bummed it wasn't perfect out of the box. Otherwise it was a good purchase.

23 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scam

Scam scam scam scam

5 maja 2024
Opinia niezależna
Logo Gioia Wall Art

Odpowiedź od Gioia Wall Art

We searched in the system and didn't find any order placed under the name of Silvian Stelian. Also we are an Australia company, while the reviewer is located in the UK. We trust this is not an authentic review.
===Update=======
We hence requested the person to provide additional information.
Upon receiving detail in terms of the order this person placed with us. Here is what we got:
1) A fake order number which is not inline with our order number format
2) An invalid phone number which is 11 digital number
3) An email that doesn't not match any order in our system.
4) A different name from Silvian Stelian but still doesn't have a matching order in our system
===Action=======
We will submit proof and report hostile negative review to Trust Pilot.

===Further Update=======
Trust Pilot replied back to us
"In this case, we’ve assessed the review for the reason you flagged it and determined that it follows our guidelines. Therefore, we’ll keep the review online.
Keep in mind, a reviewer who’s had a genuine experience may not have purchased anything. They could have made contact with your business another way, e.g. they may have browsed your website or had an online chat with your business."

How would someone who never purchased from us would review us a scam?

We decide not to use Trust Pilot's paid plan forever.

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