My wall art arrived today, it is absolutely lovely. Been wanting this for a while and it has not disappointed. Service was great; fast and arrived safely. Shall order again. Thanks Gioia
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The artwork was beautiful and exactly as shown on the website. There was an issue with some damage at the back of the frame. I got in touch and advised Gioia. Rhea was fabulous and organised a replace... Zobacz więcej
Dealing with Gioia has been a nightmare. I still haven’t received the order 4 week after it was placed and now I can’t get any inoation about when it will be delivered because they use an overseas ca... Zobacz więcej
Great range of artwork and good quality, but they are completely let down by their choice of courier - Couriers Please. My canvas was deemed lost after nearly three weeks, they sent a replacement whic... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in Melbourne in 2018, Gioia Wall Art™ is dedicated to simplifying artistic living. Our mission is to offer an extensive selection of art prints, original artworks and wallpaper in collaboration with both established and emerging artists, tailored to suit contemporary interiors.
Dane kontaktowe
1/25 Chapman Street, 3130, Blackburn North VIC, Australia
- 0399697272
- support@gioia.com.au
- www.gioia.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 45% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing customer service
Amazing customer service. The art work looks incredible ! I will definitely buy more pieces in the future.
Original artwork frames did not match…
Original artwork frames did not match but Gioia replaced them and they kept me informed of progress. They look fabulous and I have referred others to their website.
Fabulous
Fabulous, unique and high quality artwork! My go to when I am working on styling project - I’m never disappointed.
So far I have 4 lovely artworks on my…
So far I have 4 lovely artworks on my wall and another in transit.im very happy with the bright colours and lovely frames. Very happy customer
GREAT ART👍👍
Beautiful quality
Beautiful quality, great service. Many visitors have complimented my wall art. Would recommend and am looking forward to making another choice and order.
Absolutely terrible customer service
Absolutely terrible customer service. Placed an order on 6h January and no communication for a week, so I checked online and found out the processing time was one month, then up to another week for freight within Australia.
I reached out to double check and was told that there would be a significant delay. I asked to cancel my order as the time frame is way too long and won't work (birthday gift). I was then told I would get a refund minus 7% as this was their policy. I politely requested they refund the whole amount, given that nothing had been done with my order, and was refused.
Would not recommend.
Requested poster
Requested poster. Art work was on thick paper and was not good at all. I gave feedback with no response from GIOIA. Too bad to display.

Odpowiedź od Gioia Wall Art
Great website and range.
The website and the range of artwork to choose from was huge. Easy ordering and updates on delivery was appreciated. Our pri is were as expected and securely wrapped. Thank you.
Beautiful print, great quality
Beautiful print. Dispatch took about a week or so, but the product is beautiful and is of fantastic quality. Customer service was very responsive.
Do not recommend
Do not recommend. I ordered a piece in early December as a Christmas gift, relying on website advertising about delivery timeframe. I was informed on 19 December that Christmas delivery was no longer possible. I immediately asked for the order to be cancelled and they agreed (as well as agreeing to review the cancellation fee given the circumstances). When I contacted them to check progress with the refund (allowing them one business day to undertake the promised review), they informed me it was now too late to cancel at all. I consider this completely unacceptable as multiple failures on their part have now led to me being out of pocket in terms of having to buy another alternative gift without the benefit of a refund from this company.
Editing on 7 Jan to add that I contacted Gioia straight away (as the reply to this review suggested below) to request the refund (minus the cancellation fee) and was refused again by the company. Having said that the print has now arrived and seems pretty good quality, just a shame that I have no need for it now. I would also add that at no point during the check out process was it communicated that pre Christmas delivery was not possible and the opening pages were full of Christmas advertising (although I note that the reply below says that it was noted on their website somewhere). Overall - the product seems fine but service is really not reasonable and I would be careful in dealing with them. I assume that they will reply again to say I am wrong but, honestly, I am trying to fairly recount my experience.

Odpowiedź od Gioia Wall Art
I love my canvas from Gioia
I love my canvas from Gioia. The quality is great & they have such a great range of products! My painting looks even better in real life. Professional service with good communication. Highly recommend!
Exceptional quality and service
The framed prints I ordered exceeded my expectations for quality and wall appeal. They arrived promptly and packaged exceptionally well. My communications with Gioia staff were handed professionally and they went the extra mile to ensure my prints arrived ahead of my deadline, for which I was very grateful. I highly recommend Gioia for all your wall art requirements. You will definitely not be left disappointed.
Extremely happy with my purchase from…
Extremely happy with my purchase from Gioia Wall Art. The process was so easy and my artwork was delivered promptly.
A very happy customer
Good service, prompt, good quality
I ordered a print from Gioia a few months ago (Oct 2024). The print arrived very clean, well packed and in great condition. Ordering was easy. Good price. What's not to like?
Good service good communication good…
Good service good communication good quality
Canvass print looks good…
Canvass print looks good overall,quality was exactly what I expected.However did notice a small chip in the panel when I opened the package. Thankfully, I ordered a black panel,so i just used a sharpee to touch it up rather than go through the hassle of returning. It worked out ok. Just bummed it wasn't perfect out of the box. Otherwise it was a good purchase.
This site is a scam
This site is a scam, three emails ignored. Have lodged complaint with after pay .
Do not purchase from them . They have reuined my christmas.
Horrible communication
Horrible communication. Continuously getting ignored. Never again
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