Gifttree Recenzje 

146
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I trusted GiftTree because their website still shows photos of the previous owners which made it look like the same small local business it used to be. After ordering from them, I found out that th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered the beautiful purple shamrock plant from Gift Tree. I must admit, I was quite nervous about ordering a plant via courier delivery! I was SO impressed with the care that was taken to ensure... Zobacz więcej

Oceniono na 1 z 5

I was expecting a surprise box of plants and plant related gifts, not knock off frangrances, hair dye shampoo, plastic water pistols and unpleasant calendars.... incredibly disappointing. I was so exc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

5 Stars – Beautiful Plant, Fast Delivery, and Perfect for My Bathroom! I bought this plant online and I’m seriously impressed. It arrived quickly and in perfect condition — healthy, lush, and exac... Zobacz więcej


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

146 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(146)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
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Oceniono na 1 z 5

Poor quality

I ordered a plant from NODE and had a disappointing experience.

My delivery was delayed by 2 days. While I understand delays can happen, the plant arrived in very poor condition. It was completely mushy, had a strong odor, and was falling apart with no visible roots. There was no way to save it.

I was told this was “transit damage,” but I showed the photos to a few people experienced with plant care, and they said it appeared more consistent with overwatering rather than a short delay. The website also states that plants are shipped on the drier side to prevent root rot.

I contacted them multiple times, but a refund was refused. The only option offered was a replacement, which required placing a new order. I was asked to place that order through a different shop called Gift Tree, even though my original purchase was from NODE.

After that, I checked other reviews and saw similar issues mentioned.

Overall, I would not order from here again.

24 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I have really good experience with this…

I have really good experience with this shop. The website is easy to navigate and the ordering process was smooth and quick. I also really appreciate the communication and overall I am very satisfied. I would definitely shop here again and I can only recommend it.

25 marca 2026
Opinia niezależna
Oceniono na 5 z 5

After ordering a plant

After ordering a plant, I was worried about my order after reading their reviews, the plant White princess was looking great upon arrival It was great packing although I had to wait for few Days but that is all right

13 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

A month after placing my order they ordered it from china

***I"ll update too then. Yes i finally recieved the order yesterday. It is not a rare item as stated by giftree. Its a supplement gummie stocked in many nz stores (their website appears as if they have the actual stock and its not until after you order you find out) after i paid, their email said a i would get my order a max of 21 days later. Mine took 42 days, 6 weeks!!! The supplement gummies arrived with a label (they drop shipped straight to me from china) saying they were worth 12 us dollars which is 20 nz dollars. I paid 39.98. After them not giving me a tracking link i asked for weeks ago and everything that happend trying to finally get this order i would never touch this company again and will make sure anyone i know doesnt either.

Ordered on the 6th of february and its now the 18th of March and still have not recieved my order. They said they were a family business based out of Christchurch but when I opened a dispute with afterpay after not hearing from them they sent me a tracking link from China. Over a month and they ordered it the day they replied to the dispute. I could have ordered myself from China if that's what I wanted and saved myself time and money. Still have not got my order

6 lutego 2026
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Delivered
01:02pm, 20 March 2026, Palmerston North

Your item has been successfully delivered

With courier for delivery
05:38am, 20 March 2026, Palmerston North
At local/regional depot
06:35am, 19 March 2026, Palmerston North
At local/regional depot
02:01pm, 18 March 2026, Auckland
In transit to local depot
10:45am, 18 March 2026, Auckland, New Zealand

We understand your concerns regarding your order, and we would like to clarify the situation.

The product you purchased, Mushroom Soft Candy Dietary Supplement (Vegetarian), is a niche and difficult-to-source item. The price reflects our effort to make this rare product accessible, as it is not commonly available through standard suppliers.

As a business, we do not hold all items in stock due to the wide range of products we offer and inventory limitations. Some products, particularly rare or specialty items, need to be sourced after an order is placed, which can extend delivery timeframes.

As outlined in our terms and conditions, while most orders are delivered within 7–14 working days, certain products may take longer depending on availability, sourcing, and external factors such as border processing.

Delivery time can also vary depending on location and logistics. Some products—especially locally available items such as plants—can be delivered within the same day or even within hours if you are located in areas like Christchurch or Rangiora. However, other items may take a few days depending on dispatch timing and courier collection schedules, which can sometimes vary even after booking.

Please rest assured that your order is in progress and will be delivered.

If you are not satisfied once the item arrives, you are welcome to return it to us for a full refund. We are always willing to resolve matters fairly.

We kindly ask that customers review the terms and conditions prior to purchase, as delivery timeframes can vary depending on the product.

Oceniono na 5 z 5

I had an wonderful experience with…

I had an wonderful experience with gifttree they are awesome I wanted to order a toy for my kid on his birthday 3 days before the birthday I placed order 3 days before the birthday and emailed them if they can deliver it before the birthday and they made it possible it was delivered within 2 days after placing the order really happy with them highly recommended.

13 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I placed an order on gifttree i got my…

I placed an order on gifttree i got my ordered delivered within 4 days and delivery was really fast and the product which i ordered was really good the quality of the product was brilliant got same things as advertised highly recommend.

1 marca 2026
Opinia niezależna
Oceniono na 2 z 5

Plant in bad shape!

I bought a moonlight snake plant and candle through Node. I didn't know I was dealing with two companies. There was no confirmation of plant being sent, so had to follow up. Packaging was good. Plant leaf colour was a dark green the photo on website was a pale white green. I thought they had sent wrong plant. One of the plants blades (frond) had a long cut right through it. It looked like it had been there a while. Not from shipping. I emailed twice to Gifttree and twice to Node. That was about three weeks ago. I sent photos. Not one reply! So no I would not buy from there again. And I see now below, it took this review to get any response! The plant was definitely not in good condition, and that was not due to shipping.

16 lutego 2026
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback. We’re sorry to hear you were unhappy with your order.

All plants are checked and sent out in good condition before dispatch. Once an order has left and is in transit, we are not able to control the handling, travel conditions, or environment during delivery, and this can affect the appearance of live plants on arrival.

As plants are natural products, some variation in colour, shape, and overall appearance can also occur. Based on our dispatch process, the plant was sent in good condition from our side.

Kind regards,
Gifttree NZ

Oceniono na 5 z 5

More than happy

Having read all the "Scam" posts, I was a little nervous.
But, I wasn't scammed...anything but.
The site mentioned a wait time of up to 21 working days...so I waited. On the day I contacted Gift tree for an update they replied within 30 minutes (before 9am)
telling me my parcel would be with me very soon....and it was on my doorstep 40 minutes later.
Ok, the product packaging was a bit rough, but they can only send what they receive right.
I'm more than happy with the whole experience.

27 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Misrepresented Product and Breach of Advertised Claims

I ordered a “Miffy Vintage Stripes Cuddle Blanket” from gifttrees.ca on January 30, 2026. The product I received was entirely incorrect, labeled “CAT doll square blank color: gray”, which:

- Depicts a different animal (bunny advertised, cat received)
- Has the wrong color/design (plain grey vs. multicolored stripes)
- Uses inferior material (thin cotton-blend jersey vs. plush polyester fleece advertised)

Gift Trees’ website explicitly claims it “stands for unmatched quality” and “promises only the best for your home”. Their own terms state that any material differences or unavailable items must be communicated before order fulfillment. None of this occurred—no notification, no consultation, and no opportunity to approve a substitute.

I have made multiple attempts to resolve this directly with the vendor and even filed a credit card dispute, yet the issue remains unaddressed. This constitutes false advertising and a direct violation of their stated policies.

I am posting this review to alert potential customers and demand that the company rectify these serious misrepresentations immediately.

**Update / Response to Gift Trees' Reply**

I note that this is the first substantive response I have received, despite multiple prior attempts to contact Gift Trees directly to resolve this matter.

While I acknowledge your Terms regarding minor supplier‑related variation, this situation goes well beyond reasonable or illustrative differences. The item received was not a variation of the advertised product but an entirely different product—different animal, different design, different colour, and different material.

Your Terms state that any material differences or substitutions will be communicated prior to order fulfillment. No such communication occurred in this case, and no opportunity was provided to approve an alternative product.

For clarity, the refund referenced was issued by my credit card provider as part of a dispute process. No refund or replacement was offered directly when the issue was raised, and the dispute itself was contested before it was resolved by the card issuer.

While the refund addresses the financial transaction, it does not change the fact that the product delivered was materially inconsistent with what was advertised, nor does it address the failure to follow your stated process. My review remains an accurate account of my experience and is intended to inform other customers accordingly.

29 stycznia 2026
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback.

As stated in our Terms, product images are for general illustration only, and reasonable supplier-related variation in colour, design details, materials, packaging, and presentation may occur. Orders may also be fulfilled through different suppliers depending on availability and fulfilment requirements.

We do not accept the characterisation set out in this review. Based on our standard fulfilment process, the order was processed and dispatched in line with our procedures. Where a customer raises a concern that an item is materially incorrect or materially inconsistent with the core product description, this may be reviewed under our policy.

In this case, and without any admission of liability, a full refund has already been provided to bring the matter to a close.

Kind regards,
Gift Trees CA

Oceniono na 1 z 5

No item delivered and said lost in…

No item delivered and said lost in transit. Hmmm. Replaced and still.no item. They said in good faith they would replace it and repost ot at their cost. Well hello thats what you are supposed to do. They put back the blame on the customer. I have sent now 26 emails since 24th December 2025 and only got a few answers. Did not receive any tracking details and only when I put a dispute through They supplied details to the dispute company and Well now 14th April 2026 almost 5 months later, item arrived yesterday, I was so excited. BUT the item was the wrong design and horrible compared to the one I had ordered. Sent them an email but as yet no reply. Very very disappointed in them. They also said if I changed my review they would also refund my money once my 3rd replacement item arrived.

24 grudnia 2025
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback.

We do not accept the allegations made in this review. The order was reshipped, and the replacement parcel has either been delivered or remains in transit. Where a delivery issue is reported, it is reviewed through our standard process, and any replacement sent is issued as a customer service measure and without admission of liability.

We also reject the allegation that Gifttree NZ is a scam.

Kind regards,
Gifttree NZ

Oceniono na 1 z 5

Scammers

The mosquito net I brought didn't arrive with essential parts - despite being listed in the product list - rendering the net completely unusable. When I asked if the frame arrived separately, Gifttree said they weren't included - nor would they enter into any dialogue about it. Reported to commerce commission and requested a fund reversal from my bank. Scam.

12 listopada 2025
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback.

Our Terms set out a process for any claim that an item is incorrect, damaged, not of acceptable quality, or materially inconsistent with its core product description. Such matters must be assessed through the returns process with the relevant order details and supporting evidence.

We reject the allegation that this order was a “scam.” The order was handled through our standard process, and any product concern is subject to assessment under our published Terms and applicable law.

Kind regards,
Gifttree NZ

Oceniono na 1 z 5

Disappointing surprise box

I was expecting a surprise box of plants and plant related gifts, not knock off frangrances, hair dye shampoo, plastic water pistols and unpleasant calendars.... incredibly disappointing. I was so excited to get a plant box, and I got 2 tiny plants I could get for $5ea from mitre10... no communication when I ask to return and why they're selling knock offs... I will not be purchasing from gift tree or Node again. Yuck

19 stycznia 2026
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback.

We reject the claims made in this review. This order was fulfilled and delivered as the surprise box product purchased. By its nature, a surprise box contains assorted items and is not based on guaranteed individual item expectations unless expressly stated otherwise.

The order was completed as sold.

Kind regards,
Gifttree NZ

Oceniono na 1 z 5

Scam

Scam. Their plant surprise box, marketed under trusted Christchurch company Node, is filled with complete tat. The highlight was two identical copies of a calendar with "F*** it" (uncesored) on the front, alongside children's toys, in a plant box for my daughter. Also recieved 4 tubes of chinese toothpaste, accupuncture socks, and opened cheap shampoo. Disgusting.

15 stycznia 2026
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback.

We do not accept the characterisation set out in this review. This order was fulfilled and delivered as the surprise box product purchased. A surprise box is supplied as an assorted offering and is not based on exact item expectations unless specifically stated at the point of sale.

We also reject the allegation that this order was a scam.

Kind regards,
Gifttree NZ

Oceniono na 1 z 5

This shop is a complete scam

This shop is a complete scam. We paid good money for product that was of incredibly poor quality. When this was raised we were treated poorly by the owners. I would avoid at all costs.

8 kwietnia 2025
Opinia niezależna
Logo Gifttree

Odpowiedź od Gifttree

Hi, thank you for your feedback.

We strongly reject the allegation that Gifttree NZ is a scam. The order was processed and fulfilled through our standard procedures. We also do not accept the characterisation set out in relation to the quality of the product or the way this matter was handled.

Where a customer raises a product concern, it is considered through our standard review process.

Kind regards,
Gifttree NZ

Oceniono na 2 z 5

Ordering system quite confusing

Ordering system quite confusing. Ordered a build a gift box, followed prompts to choose contents to the tune of $170+ only to receive the contents which considering the price were VERY underwhelming and tiny. Also did not come in a box just loose items. Very dissapointing, wasted my money. Wont be purchasing from them again nor recommending!

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

What a Pleasant Suprise

Must say, I was pleasantly suprised. I found Gift Tree on line and needed a few pieces of Jade. Had no idea what I was going to get -- but everything was high quality ... the best quality. Very happy with how quick it was shipped, the packaging and the quality of the pieces. I will be using them again, and again. Thank you.

29 października 2025
Opinia niezależna

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