From the moment I called with the enquiry, Kai was nothing but professional and helpful. He offered solutions to issues that arose from the instalation and I couldn't be happier with my new hob. This... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great personal service and after sales which I certainly wouldn’t have got at one of the large retailers Always helpful and nothing was too much trouble Would throughly recommend Fitters are gre... Zobacz więcej
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Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys al... Zobacz więcej
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Original gas cooker chosen was not in stock. Slightly more expensive option suggested which was in stock. Extremely happy with chosen product. Great customer service from Logan, who will go far.
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Informacje dotyczące firmy
Napisane przez firmę
1000's of Appliances in Stock We sell Electrical appliances and while based in the north west, we offer Nationwide Delivery. We started as a family run business in 1998 and quickly grew to be able to compete with anyone on price in the UK. We carry thousands of appliances and offer a fast and efficient delivery service direct to your door Need help? Call our specialists on 01900 61767 We offer high quality service with a friendly team who are dedicated to providing you a fast and efficient service. We always have the time to discuss your individual requirements, consider the options and offer you our years of experience and give our professional advice. Our aim is to give you value for money with quality Appliances, please just give us a call or order online. Welcome to Genesis Home Appliances LTD, a family-owned and operated white goods retailer nestled in the heart of West Cumbria. With a commitment to excellence and service, we take pride in offering nationwide delivery coupled with unbeatable prices. At Genesis Home Appliances, we're not just selling appliances; we're delivering convenience, quality, and peace of mind. Our Extensive Range: From washers to range cookers, we specialize in offering a comprehensive selection of white goods to cater to every household need. Whether you're upgrading your kitchen or refreshing your laundry room, we have the perfect appliance solution for you. Our range includes top brands and the latest models, ensuring you have access to cutting-edge technology and innovation. Professional Installation Services: At Genesis Home Appliances, we understand that purchasing an appliance is only the beginning. That's why we go the extra mile by providing professional installation services. Our team of skilled installers ensures that your appliance is set up correctly, guaranteeing optimal performance and longevity. Sit back and relax while we handle the installation process with precision and expertise. Unmatched Customer Service: When you choose Genesis Home Appliances, you're not just a customer; you're part of our family. Our dedicated and knowledgeable sales staff are here to assist you every step of the way. Whether you have questions about product features, need assistance with choosing the right appliance, or require post-purchase support, we're here to help. With a commitment to excellence, we strive to exceed your expectations and provide a seamless shopping experience. Our prices are rarely beaten, but we will match a price if you find it cheaper elsewhere online.
Dane kontaktowe
Unit 20, CLAYFLATTS TRADING ESTATE, CA14 2TQ, WORKINGTON, Zjednoczone Królestwo
- 0190061767
- sales@genesishomeappliances.co.uk
- www.genesishomeappliances.co.uk
4,6
Doskonała
74 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 20% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful advice on the telephone
Helpful advice on the telephone. Competitive price. Delivery on time and as arranged. Exceptionally good installer of dishwasher when it was not an easy job.
1 lipca 2026
Odpowiedź od Genesis Home Appliances
We're glad you had a positive experience at every step of your delivery, thank you for taking the time to update us!
Odpowiedź od Genesis Home Appliances
Thank you for the review, we'll be sure to pass the praise on!
Great business to buy from
The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.
17 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thanks for taking the time to review us, we're glad to have been able to resolve the issue and get you an item you are happy with!
TOP CLASS A1
20 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thank you for taking the time to review us here at Genesis Home Appliances
Odpowiedź od Genesis Home Appliances
Thank you for your review, we're glad our staff could be helpful during your experience
Excellent service
Excellent service, phone call leading up to delivery and another one on the day ,
20 czerwca 2026
Odpowiedź od Genesis Home Appliances
We are glad you are please with our service, thank you for taking the time to review us!
original item was not available
original item was not available. they sought out the best alternative. great comms about delivery
12 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thank you for the review, we are pleased you were happy with how we managed your sale
Genesis always sends out competent
Genesis always sends out competent, pleasant people who turn up on time and do a good job.
14 maja 2026
Odpowiedź od Genesis Home Appliances
Always happy to see a returning customer! Thank you for giving us a review
Odpowiedź od Genesis Home Appliances
We strive to always do the best for our customers, thank you for taking the time to share this review
The company was very helpful through my…
The company was very helpful through my process
Unfortunately my freezer was delayed as it was out of stock
They kept me informed about this and glad to say I now have my new freezer
12 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thank you for sharing your experience, we are glad to have been able to organise an alternative for you
Pleasant staff
Pleasant staff, able to find what we wanted and arrange delivery.the price was also good
13 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thank you for sharing your feedback, our staff always strive to do the best for our customers
Reliable service,quality goods
3 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thank you for sharing your feedback!
Odpowiedź od Genesis Home Appliances
Always happy to see a returning customer, we are glad you are happy enough with our service to return again and again!
Odpowiedź od Genesis Home Appliances
Thank you for taking the time to review us!
Dishwasher installation
Quick response to my enquiry and gave me model options to purchasing a new dishwasher. Quick to arrange delivery and installation . Installation done efficiently and took the old dishwasher away and leaving the kitchen clean and tidy . The installation team stayed on site while a test was run to ensure fully working and no leaks . They were polite and professional .
26 maja 2026
Odpowiedź od Genesis Home Appliances
We are glad you are pleased with our service, at Genesis we strive for excellence at every step of the sale
Exceptional from start to finish!
Extremely helpful from the first email until the product arrived. Very knowledgeable and professional. Very efficient and quick delivery - ordered a mashing machine for my grandmother and the delivery drivers were also helpful and professional. Would highly recommend this company and will be placing future appliance orders with them.
27 maja 2026
Odpowiedź od Genesis Home Appliances
At Genesis we aim to keep our customer updated and happy at every step of the process. We are glad to hear you would be willing to become a return customer, thank you for taking the time to give us this feedback!
I needed a washing machine repaired
I needed a washing machine repaired. From my original phone request right through to the repair I had a polite, helpful, prompt response.
7 czerwca 2026
Odpowiedź od Genesis Home Appliances
Thank you for giving feedback on our repairs process, we are glad to have been able to fix your appliance
Great product knowledge
Great product knowledge. Friendly and professional staff. Quick delivery and instalment.
5 czerwca 2026
Odpowiedź od Genesis Home Appliances
At Genesis we ensure are staff are as well informed as possible, to give our customers the best experience when shopping with us. Thank you for giving us this feedback on our efforts
No product, no refund
Ordered an item which was listed as "in stock online". Four weeks later, nothing. selling an item they do not have. Cancelled order and now chasing to get my money back. Terrible service.
2 marca 2026
Odpowiedź od Genesis Home Appliances
We're sorry that your experience was not a positive one. We take all feedback seriously and appreciate you bringing your concerns to our attention. Hopefully this situation has been resolved with our sales team, if not please contact us at sales@genesishomeapplainces.co.uk so we can resolve this immediately.
Original gas cooker chosen was not in…
Original gas cooker chosen was not in stock. Slightly more expensive option suggested which was in stock. Extremely happy with chosen product. Great customer service from Logan, who will go far.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Genesis Home Appliances
Thank you for your feedback. We are sorry that your original choice was out of stock, but glad Logan was able to offer a suitable alternative and has received such glowing feedback!
Doświadczenie Trustpilot
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