Ordered a natural white opal pendant (silver setting) from US through their WhatsApp sales team. Paid the stone price plus shipping in full. When I asked about extra charges, I was told: "there... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were looking for a green emerald stone and we found one in gempundit online. We contacted them through their marketing executive. Convincing information by marketing executive Mr. Neel Das and c... Zobacz więcej
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I have ordered citrine ring which from Gempundit which is really very beautiful and genuine product... I was little skeptical about the authenticity of gemstone but when I got the ring my jaws dropped... Zobacz więcej
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Trustworthy and totally recommended . Loved the way they explained the details about the stone . I was assisted by Akshit Chaudhary as part of this process , he had been so patient in explaining t... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
GemPundit is one of the leading online loose gemstone retailers, dealing in a wide array of precious as well as non-precious gemstones. The collection of gemstones includes Sapphires, Rubies, Natural Pearls, and Emeralds apart from Amethyst, Hessonites, Red Coral, Opal, and many more. Each gemstone offered comes with a gemstone testing Laboratory Certificate, asserting its authenticity and genuineness. Today, they are offering their products and services to their customers based in several countries, apart from India.
Dane kontaktowe
C/O Fortuna Retail Pvt Ltd, 122002, Gurgaon, Indie
- 0114084 4599
- support@gempundit.com
- www.gempundit.com
Złamanie zasad
Very good products .rite place to buy…
Very good products .rite place to buy gems
25 listopada 2023
Opinia niezależna
Good stuff।trustworthy
1 listopada 2023
Opinia niezależna
Very nice good 👍
1 listopada 2023
Opinia niezależna
It's awesome for me!
25 listopada 2022
Opinia niezależna
Thanks For Gempundit
25 listopada 2023
Opinia niezależna
Excellent service
25 listopada 2023
Opinia niezależna
GemPundit has exceeded all my…
GemPundit has exceeded all my expectations from start to finish! From the moment I began exploring gemstones to the meticulous process of designing a custom ring and having it delivered to a different city, every step was seamless. A special shoutout to Riddhi Singh, our gemstone specialist, whose guidance and support made the entire journey truly exceptional. Kudos to GemPundit for their outstanding service and expertise!
20 listopada 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Sandeep Virmani,
Thank you so much for your incredibly kind words and glowing feedback! We are overjoyed to hear that GemPundit has exceeded all your expectations throughout your entire journey with us.
Your kudos for our outstanding service and expertise mean the world to us. At GemPundit, we are dedicated to providing the best possible experience for our customers, and your feedback fuels our commitment to excellence.
If there's anything more, we can do for you or if you have any future inquiries, please feel free to reach out. We look forward to serving you again and appreciate your trust in GemPundit.
Warm regards,
Team GemPundit
Excellent customer service
26 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Abhishek Nanda,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer service excellent. It's our priority to provide top-notch service, and we're delighted that we could meet your expectations.
Your kind words mean a lot to us, and they serve as motivation for our team to continue delivering exceptional service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
Best regards,
Team GemPundit
Before I start with negative remarks I…
Before I start with negative remarks I must endorse the exemplary quality of workmanship and gems quality.
The worst recurring experience I had thrice is the most pathetic customer handling post payments, absolute reluctance to follow up materialisation of the product to the customer in time.
As all agree the individual does a one time purchase of gems, exorbitant the costs nevertheless one expects timely delivery as per the promised terms and conditions, I was aghast at the recurring phenomenon of most pathetic customer follow-up post the complete payments.
My first order I thought it was a logistic flaw and ignored it however then the second and the third, I had been coordinating with one Mr Ashu, he appeared to be the nicest soul on earth to execute all the orders but as soon as the payments were made he never cared to respond back or to even pick up phone calls or see and respond to whattsapp messages.
To top it all the customer care was contacted umpteen number of times by me to ensure timely deliver as promised but the most unprofessional conduct was exhibited by all whom I contacted.
The deliveries were all delayed and the time stipulation as per astrologers were delayed
I place on records the exemplary quality and workmanship but most pathetic customer support and follow-up
Apparently it’s evident that the higher echelons in the company are here to build one time customers and not protracted relationships
9 listopada 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Mr. Singh,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your acknowledgment of the exemplary quality of our workmanship and gemstones, and we sincerely apologize for the recurring issues you've faced with our post-payment customer handling.
We want to assure you that we take your concerns seriously, and we understand the importance of timely delivery as per our promised terms and conditions. Your experience with Mr. Ashu and the subsequent lack of responsiveness post-payment is certainly not reflective of the standard of service we strive to provide.
We deeply regret any inconvenience caused by the delays in deliveries and the unprofessional conduct exhibited by our customer care team. This falls short of the level of service we aim to deliver and maintain for our valued customers.
We are actively investigating the issues you've raised and are committed to addressing them promptly. Our goal is not just to build one-time customers but to foster protracted relationships based on trust and satisfaction.
We appreciate your patience and understanding. To ensure a swift resolution, we will be reviewing our internal processes and implementing corrective measures to prevent such incidents from recurring.
If you have additional details to share, please feel free to reach out directly. Your feedback is invaluable in helping us improve, and we are dedicated to regaining your trust.
Thank you for your honesty and for giving us the opportunity to make things right.
Best Regards,
Team Gempundit
Very good products
Very good products, good quality, very fast delivery speed, very satisfied.
16 listopada 2022
Opinia niezależna
Odpowiedź od Gempundit
Dear Ningthemba,
Thank you for taking the time to leave such a positive review! We're delighted to hear that you're very satisfied with our products and the delivery speed. Providing high-quality products and efficient service is our top priority, and it's always wonderful to know that we've met your expectations. If you have any more feedback or if there's anything else we can do to improve your experience with us, please feel free to let us know. We appreciate your support and hope to continue serving you in the future!
Best Regards,
Team GemPundit
Easy & streamlined order experience
Very good experience with my order.
The gem looks exactly like in the pictures. They have sent my video with the process of energizing my stone. The process is done amazingly well with everything needed in the ritual and it is something I couldn't have done myself, thus I'm happy that these services are offered for all the stone in the vast portfolio offered.
I did have a change request after placing my order and have received good support to ensure the change is made.
Thank you for the good quality gemstones, energizing services, great customer support, quick and easy shippment process. Will definetly recommend and order in the future!
30 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Loredana,
It's great to hear that you had a wonderful experience with your order! Your satisfaction is our top priority, and we're thrilled that the gem exceeded your expectations. We take pride in offering comprehensive services to ensure the best possible experience for our customers.
The fact that you found the energizing process well-executed and appreciated the support for your change request means a lot to us. We aim to provide top-quality gemstones, excellent customer support, and hassle-free shipping for all our valued customers.
Thank you for your kind words, and we're looking forward to serving you again in the future. Your recommendation is greatly appreciated! If you ever have any more questions or need assistance, don't hesitate to reach out.
Best Regards,
Team GemPundit
The object arrived at the right time
The object arrived at the right time. It’s really beautiful, the blue color of the stone is awesome and the silver surrounding it is high-level. I only think it would be better buing a bigger stone, even if the one I bought is the one I saw on the site. Good job!!
31 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Leonardo,
Thank you for taking the time to leave a review! We're thrilled to hear that your order arrived promptly and that you're pleased with the beauty of the blue stone and the high-quality silver setting. We take great pride in offering exquisite pieces to our customers.
Regarding the stone size, we appreciate your feedback. We understand that personal preferences can vary, and we're always looking to improve our products and selection. If you ever decide to explore our collection further, you may find larger stone options that capture your heart.
Once again, thank you for your kind words, and we hope to serve you again in the future. Your satisfaction is our top priority, and we're committed to continuously enhancing your shopping experience.
Quick,easy&trustworthy to deal with
Quick And Easy to deal with👍
1.It was an Wonderful experience shopping with Gempundit.com
2.Overall an online shopping experience which is really hard to trust now a days due to huge scams happening.. but here I can say their colleague Mr Aviral @Gempundit guided us so well with our queries and in and out questions asked by us as it was completely an online experience
He was a genuine person and informative as well...
3.The transaction was also hassle free nd smooth with genuine company name
4.Quick and hassle free service
5.Quality of the Gemstone is fantabulous and purity is at its best!
Thanx @ Gempundit we are Happy with our Purchase nd overall experience..😇
23 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Fatema,
We sincerely appreciate your thoughtful feedback regarding your experience with our services. Your positive words serve as a source of motivation for us. We are delighted to know that your experience with our platform has been wonderful. Providing a seamless and enjoyable shopping experience is our top priority, and we are thrilled to have met your expectations. Trust is a cornerstone of our business, and it's heartening to hear that our colleague, Mr. Aviral, was able to provide you with valuable guidance and support during your online shopping journey. Building trust with our customers is something we take very seriously. Ensuring a hassle-free and secure transaction is paramount to us, and we're pleased to have met your expectations in this regard. We aim to provide quick and hassle-free service, and we're glad to hear that we achieved this goal for you.
Thank you for choosing our services, and we look forward to serving you in the future.
Warm regards,
Team GemPundit
Great product as shown in images and…
Great product as shown in images and better price
26 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Karann Singh,
Greetings from GemPundit! Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our product to be exactly as depicted in the images and at a great price.
Customer satisfaction is our top priority, and your 5-star review reaffirms that we're on the right track. We're here to serve you, and we look forward to assisting you again in the future.
If you ever have any questions or need further assistance, please don't hesitate to reach out. Your support means a lot to us!
Warm regards,
Team GemPundit
I received a premium quality zircon.
I received a premium quality zircon.. the quality is good but definitely the stone size is small.. it's not 7.5 ratti. Looks around 3 or 4 carat.. disappointed with the last purchase
24 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Harsha Sinha,
We sincerely apologize for any inconvenience you may have experienced, and we truly understand your concerns. Please be assured that the White Zircon you purchased is indeed 6.77 carats (equivalent to 7.52 ratti), as clearly stated on the certificate you have received. However, if you still have any doubts or questions, please do not hesitate to contact us. We are more than willing to assist you in any way possible. Your satisfaction is our utmost priority.
Warm Regards,
Team GemPundit
I happy to buy stone from you
21 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Sonia Ieoray,
Greetings from GemPundit.com!
Thank you so much for your 5-star review and for choosing GemPundit! We're thrilled to hear that you're happy with your purchase. We take pride in offering high-quality gemstones and providing exceptional service to our valued customers like you.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust and support. Enjoy your beautiful stone!
Warm Regards,
Team GemPundiit
Exceptional Service, Special Thanks to Ms. Tanya!
I had a wonderful experience shopping at gempundit.com, and I felt compelled to share my positive experience. This is my third purchase and Tanya again provided me with exceptional assistance in choosing the right gemstone. Her knowledge, patience, and professionalism made my purchasing process smooth and enjoyable.
I appreciate the excellent customer service and the quality of the gemstone I received. The website's user-friendly interface and the vast selection of gemstones made it easy for me to find exactly what I was looking for.
Thank you, gempundit.com, for the outstanding service, and a special shout-out to Ms. Tanya for her invaluable assistance. I will definitely recommend your website to my friends and family.
Best regards,
Sagar Pareek
13 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Sagar,
We are truly grateful for your glowing review and for choosing GemPundit for your gemstone purchases. Your satisfaction is of utmost importance to us, and we're delighted to hear about your exceptional experience with our services.
Tanya, one of our dedicated team members, is indeed a valuable asset, and we are pleased to know that she provided you with the knowledge, patience, and professionalism you deserve when choosing the right gemstone. We will pass on your kind words to her and recognize her for her outstanding assistance.
It's wonderful to hear that you found our website user-friendly and our selection of gemstones vast and satisfactory. We are committed to offering the best quality gemstones and making the shopping experience enjoyable for our customers.
Your support and recommendation to your friends and family mean a lot to us. We truly appreciate your trust in us and look forward to serving you in the future.
If you have any more questions or need assistance with anything, please feel free to reach out. We are here to help you every step of the way.
Thank you once again for your kind words, and best regards to you as well!
Warm regards,
Team GemPundit
Best quality and look
Hi everyone,
This is Krishna from Hyderabad. I recently purchased a Citrine gemstone from GemPundit, and I was amazed by its look and quality. I am very happy with my purchase, and I would like to request that GemPundit continue their high standards of quality work.
Thanks,
Krishna.
10 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Krishna,
Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback and are delighted to hear that you are satisfied with your recent purchase of the Citrine gemstone from GemPundit.
Customer satisfaction is our top priority, and your words of appreciation encourage us to maintain our high standards of quality work. We are committed to providing our customers with the finest gemstones and exceptional service.
If you ever have any questions, need assistance, or would like to explore our products further, please feel free to reach out to us. We are here to assist you at any time.
Thank you once again for choosing GemPundit, and we look forward to serving you in the future.
Best regards,
Team GemPundit
Very professional and efficient
Very professional and efficient. I'm very satisfied with the gemstone I bought from them.
4 października 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Juliana,
Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you had a very satisfying experience with your recent gemstone purchase from GemPundit.
Our team takes immense pride in maintaining a high level of professionalism and efficiency, and it's fantastic to know that you experienced that firsthand. Your satisfaction with the gemstone you bought is of the utmost importance to us, and we're delighted to have met your expectations.
If you ever have any more gemstone needs or questions in the future, please feel free to reach out to us. We're here to assist you with all your gem-related inquiries and purchases.
Once again, thank you for choosing GemPundit, and we look forward to serving you again in the future.
Warm regards,
Team GemPundit
Authentic original Gemstones and Karigari
I ordered an Opal ring in silver as per my astrological advice. The ring was so beautiful. The design is flawless. The collection that GemPundit have is superb. In India they top it when it comes to astrological gems. Thank you. I ordered three more, Pearl, Turquoise, Blue Sapphire. I thank the sales Executive Tanya for giving me a seamless experience.
28 września 2023
Opinia niezależna
Odpowiedź od Gempundit
Dear Aishwarya Pillai,
Thank you so much for taking the time to share your wonderful experience with GemPundit. We are thrilled to hear that you are satisfied with the Opal ring you ordered based on your astrological advice.
We take great pride in curating a collection of high-quality astrological gems, and it's fantastic to know that you found our collection superb. Your kind words about our design and flawless craftsmanship mean a lot to us.
We're equally delighted to hear about your decision to order three more gemstones – Pearl, Turquoise, and Blue Sapphire. Each gemstone has its unique significance in astrology, and we hope they bring you the desired benefits.
We'll make sure to convey your appreciation to our Sales Executive, Tanya, for providing you with a seamless experience. At GemPundit, we strive to provide exceptional customer service, and your feedback is greatly appreciated.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you with all your astrological gemstone needs.
Once again, thank you for choosing GemPundit. We look forward to serving you in the future.
Warm Regards,
Team GemPundit
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