Future Shop Ltd Recenzje 

300
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Purchased from them a few times, this last order a WiiM Ultra in Space grey, with a fair few other items. A Silver one turned up, no biggie but not the colour I needed. Spoke to customer service... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Phoned Future Shop right at the end of the working day and spoke to the wonderful Hezron (apologies if the spelling isn't correct), he literally put the order together whilst we were on the phone, so... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The stand is perfect fit for my monitor audio bronze centre speaker C150. The instruction could do with some improvement showing that the direction of lip should face down. But excellent const... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power C... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep Hi-fi

O Future Shop Ltd

Napisane przez firmę

Future Shop UK is an online retailer that specialises in the best quality Hi-Fi cables & Home Cinema cables, as well as AV connectivity solutions. We supply only the finest Hi-Fi cables for audiophiles in the UK and Europe.

Future Shop is an award-winning UK based company with with a large customer base worldwide. We are one of the largest and most trusted UK & European dealers for many of the most well-known and prestigious cables and Hi-Fi accessory brands.

We stock the widest range of award-winning Hi-Fi cable brands, Home Cinema cable brands and AV Connectivity Solutions under one roof. This means we can usually promise to ship many of your desired cables the same day, with options for guaranteed next day UK delivery.

At Future Shop we pride ourselves on providing outstanding customer service underpinned by our expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply). If you are less than happy with the performance of any product you have purchased from us, then simply return it to us for an exchange or a refund within 60 days (excludes special-order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop, and we hope that they recommend us to friends, colleagues and family.

Our industry-leading technical advisors and customer service executives help customers to navigate the plethora of cable products available to ensure they choose the right product, at the right price, for their individual needs. This does not mean up-selling the most expensive cable at every opportunity, it means gaining an understanding of our customers’ unique setup and what they hope to achieve before matching their equipment and desires with a cable that delivers an appropriate performance and price. There are several factors that we may take into consideration:

Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

300 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(300)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 12

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sublime service

Sublime service
first order from this company the cables were perfect packaged well and the service was nothing short of sublime

no hesitation in recommending futureshop for all your cables

11 października 2017
Opinia niezależna
Oceniono na 5 z 5

Great

Great, have purchased quite a bit of stuff from them the last year or so and have never been disappointed. Good prices and extremely fast delivery
Thank you.

10 września 2017
Opinia niezależna
Oceniono na 1 z 5

In four years I made 20 transactions …

In four years I made 20 transactions through FutureShop. I bought the products with stoPt. In the last two orders, I kept them for 1.5 months and then they sent the products incompletely and I received 04,03,2017 products still did not reach the elite 20 times. I do not want to do it I have been 5 months and I am very victimized
As usual, shopping mails picked up in front of me no tracking, but this time I did not send the victims and I am definitely not buying from Future Shop
I do not recommend you friends

3 sierpnia 2017
Opinia niezależna
Oceniono na 2 z 5

overpriced

Just bought some certified hdmi cables
Found on another site same cables at almost half the price.

Feeling very annoyed and ripped off.

Jw

11 maja 2017
Opinia niezależna
Oceniono na 5 z 5

Super service

Used this company for the first time to buy some HDMI cables. After seaching for cables, decided to go for Audioquest Pearl. Looked at reviews for sellers and went to Futureshop. Ordered on-line. Great comms and the leads arrived the next day

9 stycznia 2017
Opinia niezależna
Oceniono na 5 z 5

Outstanding Service Every Time!

Great service, very friendly staff who take time to talk to you. The are very knowledgeable about their range of products which isn't something you can say about many other retailers. I have ordered from Future Shop five times over the last two years and the items have been delivered within 48 hours every time. Keep up the good work.

23 kwietnia 2016
Opinia niezależna
Oceniono na 1 z 5

Pathetic

I ordered an item from Futureshop that was described as in stock. As it turns out it wasn't. On two occasions I have tried to order from Futureshop and on both occasions exactly the same thing has happened - an item described as being in stock isn't. This wouldn't be an issue except they are refusing to acknowledge that I have now cancelled the order. Their desperation to hold onto my money is pathetic.

30 marca 2016
Logo Future Shop Ltd

Odpowiedź od Future Shop Ltd

Dear Mark, thank you for taking the time to leave your review. Most orders received are shipped the same day as we keep thousands of items in stock. The cables you ordered were special order items. As advised, we usually ship these within 5 working days . I am sorry this time scale was not acceptable to you. We actioned your refund via PayPal within 24 hours of receiving your email. I apologise for any inconvenience caused.
Regards. Adam

Oceniono na 5 z 5

I am impressed

My order was currently out of stock, I was for free upgraded to a better item, only 3 days later I recieved my upgraded order (from UK to Denmark). VERY GOOD and QUICK SERVICE. I'll be back!! :-)

5 września 2015
Opinia niezależna
Oceniono na 5 z 5

excellent

Good quality. Delivery was very swift. Seller is excellent. Service was outstanding. Thanks.

25 kwietnia 2015
Opinia niezależna
Oceniono na 1 z 5

Say payment was rejected but money still taken from bank

Placed an order over the weekend. Went to pay but their website/payment said there was an issue with my card and to try another one. Contacted the bank only to be told the payment has been referred and is waiting for the merchant to respond. Futureshop say no money has been taken and it's my banks fault.
Hopefully will get my money back soon, but will not be using or recommending them in future.

24 lutego 2014
Opinia niezależna
Logo Future Shop Ltd

Odpowiedź od Future Shop Ltd

Customers Credit Card was not authorised by the card issuer therefore no payment has been processed and no funds have been debited. We have sent evidence to the customer clearly showing no payments have been debited from the card. Customer needs to resolve the issue with the bank. We process thousands of transactions from customers and we have had no previous instances of this nature.

Oceniono na 5 z 5

Outstanding!

I've bought a few speaker cables from Futureshop, and one of them came with a minor flaw, it was out of phase. I contacted Futureshop and emailed with a guy called Adam. He asked me to ship it back to the UK (i live in Denmark). Futureshop refunded the cost. I know the law says they have to, but how many companies do you know, who actually do that?? A week after sending it off, i had the cable back. That's fast imo.

Major kudos for a company with great products, great prices, and seldom seen customer service. Highly recommended!

21 października 2013
Opinia niezależna
Oceniono na 5 z 5

Great Company Great Pricing

Brilliant company, bought a few items from them over the last 18 months (Wireworld 6 and 7 Ultra violet HDMI cables, QED reference aerial cables).
Really helpful and friendly staff, keep it up.

22 sierpnia 2013
Opinia niezależna
Oceniono na 5 z 5

fast and reliable service

i have been purchasing products from Futureshop for the past year and all shipments arrived fast and as described. good service with competitive prices

23 grudnia 2012
Opinia niezależna
Oceniono na 5 z 5

A wide range of quality cables delivered within a short time.

I was looking for award winning hifi cables but didn't find in my town. Then I stumble this online shop offering quality products meeting my needs. The delivery and paying options looked good as well. Within 5 working days I received my packet (it was an EU delivery). Fine products, correct administration, quick delivery: recommended to anyone.

7 grudnia 2012
Opinia niezależna
Oceniono na 5 z 5

SIMPLY DOES WHAT IT SAYS ON THE TIN

the service was great ! fast with good communication. The site is easy to navigate and i'm sure you will find all you want and need there.... Delivery and packaging was first class on all orders placed and to my surprise came the very next day.... this outfit is highly recommendable and a joy to deal with ...simply put it does what it says on the tin figuratively speaking of course.

6 grudnia 2012
Opinia niezależna
Oceniono na 5 z 5

Online Shopping As It Should Be

What can i say, i ordered one day and received the item the next day. The website is easy to navigate with a massive selection of goods to choice from, what more could you ask for?

6 grudnia 2012
Opinia niezależna

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