We have made several trips to Furniture Village Southampton in the last 6 months, having recently moved house. The staff are always friendly & attentive without being pushy. Some items we particul... Zobacz więcej
Lokalizacja
Zmień lokalizacjęWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We met Grant Hale whilst looking for new lounge furniture. His knowledge and advice on the product, as well as, understanding when to give us space to think about what we were purchasing, was enligh... Zobacz więcej
Raymond Lord was our sales consultant during our visit to the Southampton store. May I say he was very helpful and was very knowledgeable about the products. Nothing was to much trouble gave us time... Zobacz więcej
Excellent service from start to finish. The company held on to our order until we completed on our house which took a lot longer than expected. Shane and Joe did an excellent job installing our furn... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly staff who gave you time to…
Friendly staff who gave you time to browse on your own,and were more than helpful when you needed advice
We enjoyed our experience at Furniture…
We enjoyed our experience at Furniture Village in Southampton west quay retail estate. It was our second visit to make a firm decision on sofas and armchair. Raymond served us on both occasions and made us feel very welcome. We wanted to spend time making the right decision and enjoyed a coffee and cookies while trying out the sofas.
We decided on our furniture and Raymond helped us understand the extras available to us. We benefitted from the summer discounts and went away with a package that we were very happy with. There was no hard sell but an encouragement in the right direction. Very happy with our experience and looking forward to delivery of our purchase.
We always have a great experience when…
We always have a great experience when we visit Furniture Village Southampton. Victoria is extremely knowledgeable about all the products ,and we feel in safe hands when making our choice. We appreciate her expertise ,and never feel rushed when making decisions. We are always made to feel welcome when visiting the store ,and shall continue to return in the future. Thank you.
Very helpful assistance answered my…
Very helpful assistance answered my questions and was very friendly. Approach was non pushy which I liked.
Mark our salesman was excellent…
Mark our salesman could not have been more careful in helping us meet our needs in choosing a bed and in arranging a date for its delivery.
Customer advisor
Customer advisor, Aleks was knowledgeable, patient,friendly. He made us feel welcome and appreciated as customers with no "pressure selling" as often happens in retail .
There is a wide choice of furniture and the quality and the prices were excellent.
We had a wonderful experience today…
We had a wonderful experience today when we were approached by Claudia and she found us the corner sofa that was perfect for us , 5stars for a wonderful lady
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
The furniture we had delivered today …
The furniture we had delivered today we have to remove all the cushions to be able to sit , like sitting on window ledge and for 200 it’s disgusting we will ring shop in morning

Odpowiedź od Furniture Village - Southampton
My sofa was delivered on 22/8/26
My sofa was delivered on 22/8/26. The date I was told it would be delivered, guys were very professional, helpful and friendly. I am pleased with the sofa, a white leather, corner unit, with power recliners, very comfortable. So far, a very positive experience.
Staff were excellent from the shop…
Staff were excellent from the shop salesman to the delivery men. Second time we've used Furniture Village and very satisfied.
Dan was very helpful…
Dan was very helpful without being overbearing. He ensured we were fully informed and helped make our purchase straight forward.
Great Service and lots to choose from
I Went into the Southampton store as was interested in a sofa, Victoria approached me with a smile and asked if I needed help, her service and friendliness was both professional and helpful, I bought my sofa and she helped with rugs as well
Great customer service Thankyou furniture village
Great service in store.
The store consultant was super friendly…
The store consultant was super friendly and the cookies were great, delivery went down easy on the day and the sofa is good quality.
Choosing a new suite…
From salesman to delivery men very happy with service.
Friendly & helpful we are very happy thankyou
The member of staff hollyann was very…
The member of staff hollyann was very helpful, friendly and helped us chose the correct dining table. I would recommend furniture village for their quality and have had wardrobes from them in the past .
Always a lovely place to shop
Always a lovely place to shop. Staff are very helpful. Lots to choose from. Prices are very good. I've made 3 purchases from here & not had any complaints yet.
Great experience from start to finish!
I’m delighted with my new sofas. Staff in store were helpful and friendly each time we went in. We had a delay of a few days to our original delivery date but FV kept me informed at all times.
Dave and Robbie did a great job delivering and putting them together. They phoned about 25 minutes before they arrived so I was ready and were quick, friendly and efficient, explaining how to work the recliners/headrests and making sure I was happy. Best of all, they left nothing behind so no clearing up to do - just sitting and enjoying my new sofas!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







