Amber from the Customer Service department was excellent at communication. She telephoned me to advise that the damaged chair would be replaced with a new chair and at the same time the courier wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience sales team were very helpful but not pushy - I love this Delivery were went above and beyond - thanks lads I really appreciate it Will definitely be back
Michael was very helpful and knowledgeable about the furniture we were looking at. Don't know how he had as much patience. Ordered our 2 x 2 seater sofas. Delighted with the service and the choice of... Zobacz więcej
Very friendly and knowledgeable sales person. Calum at the Glasgow West store gave us all the information we needed without being pushy. He remembered us from a previous visit when we initially loo... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
500 Hillington Road, Hillington Park, G52, Glasgow, Zjednoczone Królestwo
- 0141 483 1520
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Exceptional Service from Frances Once Again! ⭐⭐⭐⭐⭐
We have had another fantastic experience at Furniture Village thanks to Frances! She helped us choose our new beds today, and once again her knowledge, patience, and friendly approach made the whole process enjoyable and stress free.
This isn’t the first time we’ve been looked after by Frances. She also helped us previously when we bought our dining table, dining chairs, coffee table, and TV unit. Everything arrived much quicker than expected, was of outstanding quality, and looks absolutely amazing in our home.
Frances consistently goes above and beyond to make sure you find exactly what you’re looking for without ever making you feel pressured. Her excellent customer service, attention to detail, and genuine care are why we keep coming back.
A huge thank you, Frances! You’re a real credit to Furniture Village, and we wouldn’t hesitate to recommend both you and the store to anyone looking for beautiful furniture and exceptional service. Five stars all the way! ⭐⭐⭐⭐⭐
Great choice. …
Great choice of furniture and competitively priced. James the salesman was very knowledgeable and helpful.
Abu listened
Abu listened, apologised, checked out his understanding of the issues and was able to clarify and reassure us of the process and situation
Can’t recommend furniture village…
Can’t recommend furniture village highly enough. We went in to look at couch and sales representative Helen was super helpful and friendly and sorted us out with exactly what we needed. We then looked at a dining table which we needed to go back home and measure, unfortunately by the time we went back to the store to order it, it had been discontinued. Helen introduced us to store manager Brian who was 10/10, he searched every store and warehouse and eventually found one ex display, he had it unboxed and checked for damage and reboxed, helped with updating our finance agreement and was still in contact with us over his days off to ensure we had exactly what we needed.
Great experience
Great experience, staff very helpful no issues regarding delaying delivery.
A big thank you to Jay
A big thank you to Jay, who has the patience of a saint. He helped me to choose a set of drawers.
Delivery drivers were amazing and so…
Delivery drivers were amazing and so nice and helpful they do the company credit
Good service from Jay
We'd decided the sofas we wanted
We'd decided the sofas we wanted. We had spoken to someone the previous week. He and James who arranged the sale today were very helpful, with no pressure to buy.
The staff were friendly helpful without…
The staff were friendly helpful without pushing I believe pie sales person was called James McNeil very helpful nothing was to much bother.
excellent service and guidance from start to finish
I had a really great experience from start to finish. Victoria came to my flat to take measurements and gave me some really helpful advice along the way. She talked me through all the options, answered all my questions, and suggested I visit the store to see a 3D model of my home. That made a big difference, it helped me picture everything properly and feel much more confident about what I was choosing.
At the store, Rino helped me out and was just as great. He explained things clearly, went through different options with me, and never made me feel rushed or pressured.
I was buying quite a few pieces, so it could have been a bit overwhelming, but they both made it feel really easy and straightforward. They were friendly, patient, and clearly knew what they were doing, which made the whole process much smoother.
Really grateful to both Victoria and Rino for all their help. I’m excited for everything to arrive and feel good about the choices I’ve made thanks to them.
Michael was very helpful
Michael was very helpful. Lovely clean show room and plenty of choice in chairs . Micheal explained explain that it will take 8 weeks for delivery. But I do think the delivery charge is alittle high.
James was very helpfull
Michael was very helpful
Fantastic experience!
Fantastic experience from start to finish. Helen was so helpful, accommodating, and genuinely down to earth. She made us feel welcome and comfortable with no pressure at all. The whole visit was a pleasure. Highly recommend!
First time buying a mattress
First time buying a mattress. Very friendly and knowledgeable. He asked questions to allow us to make the best decision for us
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







