Donna responded by telephone to my email within 24hrs . Donna presented as being very pleasant and efficient.She then promptly confirmed the conversation we had via email. The level of care we ha... Zobacz więcej
Lokalizacja
Zmień lokalizacjęMetro Retail Park, NE11 9XU Gateshead, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We visited Furniture Village at Retail Park Metrocentre on 6th September. A very pleasant gentleman called Ammo met us and offered us coffee while we browsed. He was very knowledgeable and gave us lot... Zobacz więcej
Seen the sofa online the day before, so went to see it in store and I wasn’t disappointed. Real lovely quality sofa, had a lovely sales assistant Rosie serving me. And we went through the colours and... Zobacz więcej
Was made welcome when entering the shop. Offered tea or coffee straight away. No pressure from the salesperson. When decided on sofa different options were discussed as we didn't want an recliner. P... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Metro Retail Park, NE11 9XU, Gateshead, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I knew what I wanted
I knew what I wanted, told the rep and we finished the deal quickly.
Richard our sales assistant was very…
Richard our sales assistant was very friendly helpful and knowledgeable.
Being offered a drink was much appreciated
Excellent service
Saleslady Joanne was helpful
Saleslady Joanne was helpful and knew exactly what I required and did her utmost to oblige. She didn’t pressurise at all, and went out of her way to provide me with thinking time.
Amazing experience
Amazing experience. Tim couldn’t have been any more helpful. Showing us all the different ranges and colours. Which bar stools were better suited to our needs. Overall a great experience.
Very helpful sales guy we advised our…
Very helpful sales guy we advised our needs and he was very helpful
Quality goods efficiently good delivery…
Quality goods efficiently good delivery service
The member of staff who sold me the…
The member of staff who sold me the furniture really went out of her way to be helpful .Excellent customer service.
Rearranging delivery and assembly
Due to circumstances outside our control we needed to amend our delivery and product assembly details so visited the Gateshead store in order to do this. The sales advisor, Rosie, quickly understood and with the minimum off fuss helped us with all this then contacted the warehouse to ensure they understood what was happening.
Cannot fault the service we received and appreciate the help to alleviate what could have been a very stressful situation.
Very informative and not pushy,I was…
Very informative and not pushy,I was left to browse, Craig was very helpful ,great service
Contacted Washington store on 0191 4603255…
Contacted Washington store on 0191 460 3255 and discssed our requiment for kichen stools. We spoke to a lady called JOANNE who gave us the information we needed to place our order almost immediatly. Her attitude and manner was excellent during the call so we placed our order. THANK YOU - SUPER JOANNE.
She is a major asset to your company.
Regards - Pam & Kevin Duke .
Great experience in Furniture World…
Great experience in Furniture World today,made even better by Ammo,what a nice man can't thank him enough.
Accent chair
We visited the store to look at Parker Knoll chairs but the particular model was not known by the sales advisor. He went to a lot of trouble to try and identify if the chair would be available from Furniture Village but was unsuccessful. Upon looking we found a chair on show that we actually preferred and after some advice from Neil we went on to purchase it. He made us feel at ease and not rushed as my wife and I were accompanied by my 100 year old father who as a retired upholsterer knew the right questions to ask which Neil expertly dealt with. Having never visited a Furniture Village store we will definitely be back.
New sofas
We went to Gateshead furniture village looking for sofas. Joanne, the assistant helped us to decide and gave us useful information. She didn't push the sale and left us to decide what we wanted.
Richard who served us at the store was…
Richard who served us at the store was really helpful, because we had no furniture to sit on he organised a loan sofa till my suite was delivered thanks Richard, the delivery guys arrived within the time frame, and managed to get the furniture in without to much trouble, they were polite and respectful many thanks
Excellent customer service. Pleasant guy.
The guy who dealt with us was very helpful cheerful and we had a laugh and made us feel so comfortable did not push us into buying like most people do in a shop. 😜
Which probably helped us make the decision to go ahead with the sale for our beautiful sofa and table.
The guy was always asking us if we wanted refreshments and also involved our daughter which was fun.
Great experience
Great experience, where the salesman, the furniture warehouse personnel and the delivery men all gave exceptional service
My disabled husband and I went to look…
My disabled husband and I went to look for an armchair and a sofa and Neil Armstrong was just brilliant in offering advice to us. My husband never thought he wanted an elevate chair but after Neil demonstrated one to him we ended up buying one. Thank you Neil - Omer are delighted with our final purchases.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







