Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Good value product and decent quality, only draw back is that Furnisho do not stock the trims for the cladding panels which means having to look else where for the trims which inevitably means more... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

quality of item is very very low, some of the items had heavy black writing on them and chunks out of the draweres, took 3 of us 6 hours to put this awful item together only to find that it was unfi... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The two scrolled leather dining chairs that we purchased from Furnisho are excellent and represent excellent value for money for the quality of chair that they supplied. They weren't great commu... Zobacz więcej

Oceniono na 3 z 5

Website was easy to use, was kept informed by e-mail at every stage. Even arrived a week and a half earlier then expected. Only problem was item has a few chips in and also a mark on the chair. Delive... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Sklep z meblami do salonu
  4. Sklep z sofami

Informacje przekazane przez różne źródła zewnętrzne

Furnisho offer high quality furniture, at the most competitive prices you'll find online. If you're looking for beds, sofas or designer chairs, look no further.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

487 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(487)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

just the ticket!

I have been looking to purchase a chair for some time and have been looking on line at many sights. my husband and I decided to order the chair on the Sunday evening and I had it in the house by 11am on the Tuesday. It was great only to have a window of an hour with which to be in the house and the chair came within 5 minutes of the stated time. thinking of buying another!

27 stycznia 2014
Opinia niezależna
Oceniono na 2 z 5

Unhelpful

Customer service from delivery guys was awesome. However, the assembling instructions are poor, and so uninformative. Contains two pictures including a completed sofa look, (which was already seen before purchasing the item, hence totally unhelpful) and a picture upside down of the sofa, with no sentences whatsoever on how to install the pieces!

25 stycznia 2014
Opinia niezależna
Logo Furnisho

Odpowiedź od Furnisho

Hi Oluwayemisi,

Thank you for your feedback. I am sorry to hear this. We're always here to help should you find it difficult to assemble your item. Please don't hesitate to e-mail us at sales@furnisho.co.uk or contact us on 0845 686 1414 if we can assist further.

Regards
Andy

Oceniono na 5 z 5

Professional, affordable, polite and timely!

I made an enquiry by email and received enough information to place my order without worry. My order came when I wanted it and was delivered to my door by very polite and professional operatives, undamaged - I am still satisfied and will buy again from Furnisho for its reasonably priced and high quality goods .

Keep up the affordability, good service and good product provision...

23 stycznia 2014
Opinia niezależna
Oceniono na 5 z 5

fast and friendly

Ordered set of dining room chairs on Thursday morning , delivered Friday afternoon .couriers phoned me with a one hour delivery window ,which they made .very happy will use them again .

22 stycznia 2014
Opinia niezależna
Oceniono na 3 z 5

delivery

not as quick as i thought said they would let us no when the delivery was but it just turned up as luck would have it we just got home

21 stycznia 2014
Opinia niezależna
Logo Furnisho

Odpowiedź od Furnisho

Hi Jacqueline,

Thank you for your feedback. I am sorry to hear this. Our delivery partner should have contacted you a day in advance to confirm delivery, rest assured we'll look into this further.

Should you require any further assistance please do not hesitate to contact me at sales@furnisho.co.uk or on 0845 686 1414.

Regards
Andy

Oceniono na 5 z 5

Excellent speedy service

We knew exactly what sort of chair we wanted and when we researched it on line, the price Furnisho offerred was amazingly competitive. I placed my order on Sunday and the chair was delivered to my work place on the following Tuesday. The chair is perfect for my dressing room and it was at a very affordable price.

20 stycznia 2014
Opinia niezależna
Oceniono na 3 z 5

rapid delivery

good communication from Furnisho, the bar stool arrived within 2 days. Unfortunately it was broken once it was unpacked. It wasn't the most expensive stool so I didn't report it and don't want the hassle of having to pack it back up and deliver it back.

15 stycznia 2014
Opinia niezależna
Oceniono na 1 z 5

Bad company to deal

I have ordered Bar stool 3 pieces. I did not received any communication regarding delivery. When I contacted them several times via PayPal there was no reply. I had to dispute the transaction.

Thanks to PayPal I manage to get my refund.

I had a reply from Furnisho. Another lie From them.

I have requested them through Pay Pal to give delivery confirmation, and I never had reply from them. I also posting my communication with them.

07/01/2014 20:10 GMT - PayPal: Buyer escalated this dispute to a claim.
07/01/2014 20:10 GMT - Buyer: HiI have tried to contact suppliers to find out the delivery of product, but I have not received any reply from supplier. So, I want to cancel my order and demand a refund.ThanksVinay
01/01/2014 21:43 GMT - Buyer: HiPlease let me know when are you despatching my order.ThanksVinay
24/12/2013 22:14 GMT - Buyer: HiPlease let me know when are you despatching my order.ThanksVinay
23/12/2013 21:51 GMT - Buyer: HiI have not still received my items, nor I have received any communication from suppliers. I want to know what is happening with my order.ThanksVinay

My suggestion to Furnisho that if you can not fulfil your order, you communicate and apologise that you have not got stoc or you can not get stock on time. But not replying for the order given to you,gives bad impression of company. Tell the truth.

I still thinks your customer service is bad.

Good day

Vin11

REPLY FROM FURNISHO
Good evening,

Thank you for your feedback. I can see an email was sent to you at the time of order automatically, unfortunately in some cases this can go into your junk box. Your order was placed with a lead time, therefore an email with your order confirmation is initially sent, we then contact you closer to the time of delivery. Unfortunately we didn't receive any confirmation requesting further delivery information.

Should you require any further assistance please do not hesitate to contact me at sales@furnisho.co.uk or on 0845 686 1414.

Regards
Andy

13 stycznia 2014
Opinia niezależna
Logo Furnisho

Odpowiedź od Furnisho

Good evening,

Thank you for your feedback. I can see an email was sent to you at the time of order automatically, unfortunately in some cases this can go into your junk box. Your order was placed with a lead time, therefore an email with your order confirmation is initially sent, we then contact you closer to the time of delivery.

Unfortunately we didn't receive any direct confirmation requesting further delivery information - The information you provided is via PayPal, as per all information on our website we request contact via our email addresses or contact form to ensure we can attend to any response swiftly. In addition to this, we were closed until the 2nd of January, unfortunately we weren't able to respond during this time.

I can assure you we have no interest in not communicating with our customers and I sincerely apologise for any inconvenience you may have experienced. Should you wish to re-order I will arrange a discount for you.

You can contact me at sales@furnisho.co.uk or on 0845 686 1414.

Regards
Andy

Oceniono na 5 z 5

This Company Does What It Says On The Tin!

Excellent service ~ chairs a delight and exactly as described ~ competitive price ~ Delivery almost immediate ~ Manager I dealt with, 'Andy' was extremely helpful and contacted me each time he said he would which I appreciated ~ Pleasant delivery driver ~ Easy transaction.
We would definitely use this firm again for future furniture purchases.

11 stycznia 2014
Opinia niezależna
Oceniono na 3 z 5

Sofa bed manhattan

Im happy about delivery but sofa bed was damaged and it can stay in the room just like decoration cos is not comfortable to sleep at all and sit very long aswell is not comfy... So a bit disappointed...

26 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

EXCELLENT !!!

Dealing with this company was a pleasure fron beginning to end. The product was just as advertised,good quality. Delivery was a joy , came when they said. Excellent service ! Will certainly use again

20 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Very happy.

Timely delivery, perfect condition and product as exactly described on the website. well deserved 5 stars.

19 grudnia 2013
Opinia niezależna
Oceniono na 1 z 5

Shocking!!!!!!!

After ordering a bed on monday 9th December for my pregnant daughter i was told that it would be delivered the following day between 9-6 i put a days holiday in to receive the bed, we discarded the old bed waited for the nerw one to arrive. The bed did not get delivered and nobody from either furnisho or the delivery company rang me to say why or when it would be delivered. I used a further days holiday to accept the beds arrival still no delivery. I contacted furnisho to be told it was dispatched and was with the courier but the courier couldnt find the item we waited another 2 days before the bed was delivered all the time my daughter was sleeping on a mattress on the floor, no explanation was given and the courier explanation was that this happens all the time !!!!!
Prompt payment poor service !
I would appreciate a reply with at least an explanation. Before i publish my findings of Furnisho.

Many Thanks

paul tuly

16 grudnia 2013
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Phoned to put my order in, nice and simple to do, first class service, was kept upto date on delivery and it arrived within 3 days of ordering it.
Product is great, no issues with packaging or product, would highly recommend

13 grudnia 2013
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej