Since it went to the new Beta Plesk panel it has become so difficult to manage different domains. To exacerbate this you get on-line chat where they have little or no time for you any longer...woul... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Since it went to the new Beta Plesk panel it has become so difficult to manage different domains. To exacerbate this you get on-line chat where they have little or no time for you any longer...woul... Zobacz więcej
Reakcja na opinię
I'd encountered a few problems with the update to Freezone's services. I couldn't log in to either my control panel or my e-mail client. However in less than a half hour conversation with 'Oli... Zobacz więcej
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No remote call centre here. Every time I have had to use Freezone support, chat or phone, let's face it it's pretty difficult to talk to anyone on the phone these days, I have been connected to an i... Zobacz więcej
Reakcja na opinię
Hello - Louis your technical support man has been wonderfully patient with me this morning. 2 hours of sorting things out. I am very grateful for his ability to stay calm and just keep going especiall... Zobacz więcej
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Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
New to Freezone and keen to get started with e-mail addresses linked to my new domain name, I found I couldn't connect to the server. Oliver showed great patience and despite some initial challenges managed to connect me. Great service. Thanks Oliver!

Odpowiedź od Freezone
I have been dealing with Freezone for about 15 years and the service gets better and better. I would never consider moving from them as they are always there to help and talk you through things in a language I can understand. Simply brilliant

Odpowiedź od Freezone
Harry spotted our problem & was soon corrected & up & running again
Thanks for the service

Odpowiedź od Freezone
Issues with SMTP settings all resolved without any fuss. Excellent service.

Odpowiedź od Freezone
No remote call centre here. Every time I have had to use Freezone support, chat or phone, let's face it it's pretty difficult to talk to anyone on the phone these days, I have been connected to an intelligent human being ready to sort out the problem, brilliant.
The last time I used the support service, Stephen Best was the analyst carried on the call for best part of an hour until he solved the problem in the end. Thanks Stephen, great service Freezone.

Odpowiedź od Freezone
Readily available technical support is very important when running a business reliant on email communications. On the few ocasions that I have needed help it has been available instantly either by telephone or on-line chat. The Freezone suport service has always been excellent.

Odpowiedź od Freezone
I wanted to discuss about different options available for me and I was very pleased to get very good informations as well as a good deal. Great communication with the team and Oliver. Am happy to renew my contract with Freezone.

Odpowiedź od Freezone
I've had problems setting up a new laptop, so I turned to Freezone live chat for support and it was great, even as early as 8am Saturday morning! The problems were complex but Freezone completed the tasks efficiently and thoroughly. Many thanks.

Odpowiedź od Freezone
We had been getting spam through our e-mail forwarding system. Luis helped me switch on the Anti-Spam module and explained its various features. All very prompt, efficient and courteous.

Odpowiedź od Freezone
We had a few issues with emails further to our domain moving to a new Freezone server upgrade. However, the help from both Oliver & Stephen was good and we only lost a couple of hrs of email access. Generally we are very happy with the hosting service provided by Freezone.

Odpowiedź od Freezone
Stephen best was great, he was patient and helped to log into my computer and remotely show me what was going wrong so that i knew how to fix it.
Really happy, thanks Stephen.

Odpowiedź od Freezone
Excellent service rendered by Oliver Finn of Freezone all through the weekend. Five star performance from you Oliver. Bravo Bro!!!

Odpowiedź od Freezone
For some unknown reason, my mail service hosted by Freezone failed. Oliver worked hard and professionally to fix this, including using remote access session to my PC.
Good service

Odpowiedź od Freezone
There have been lots of upheavals in the management of our websites, moving them to another server, which has result in a trail of problems to be fixed. However today I had good service from one of the customer service representatives in immediately in resolving a problem that I was unable to sort out on my own. I'm hoping that this improved level of admin support will continue to be maintained.

Odpowiedź od Freezone
I had a great support with Mark Fordham today who help me very quickly to fix my problem with my email.I had two other person before who tried and spend a lot of time with me but not resolving the problem. So i am really greatful to Mark for his help and give him 5 stars for his service. With my gratitude. A Happy costumer.

Odpowiedź od Freezone
Used them for ten years learning as I go along and they have supported me and my websites throughout. Really good to deal with. In this case thanks to Oliver

Odpowiedź od Freezone
For some reason my web site disappeared. Oliver sorted it within moments. Excellent back up to the high standard I have found since I started using this company in the late 1990s

Odpowiedź od Freezone
Once again, Freezone Support (and Oliver Finn) go beyond the call of duty. This time to help set up outgoing email from my desktop. I can always rely on the support team at Freezone to help solve almost everything I need to have a trouble-free experience when using their services.

Odpowiedź od Freezone
I have been a customer with Freezone for about 15 years and always been very happy with the product and service. The Reseller Package is perfect for us, we host about 20 domains for various clients. Live Chat is very good, always get someone who sorts the problem out every time.

Odpowiedź od Freezone
I have used this service a couple of times and the person you are talking to can resolve problems quickly.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.