Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Zobacz więcej
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Zobacz więcej
Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Zobacz więcej
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Informacje dotyczące firmy
- Ubezpieczenia podróżne
- również w kategorii:
- Agencja ubezpieczeniowa
- Firma ubezpieczeniowa
Napisane przez firmę
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
Napisane przez firmę
- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
Dane kontaktowe
Stansted House, PO9 6DX, Rowlands Castle, Zjednoczone Królestwo
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The lady i spoke to was very helpful,
The lady i spoke to was very helpful,
Everything was explained and easily understood,
This is the second time I've used free spirit as my travel insurer. I would definitely recommend this company.
Their prices were fair and i felt safe and happy knowing if i became unwell and needed hospital treatment everything financially would be taken care of.
10 listopada 2025
Very good staff polite and helpful
7 listopada 2025
Amazing Call Handler!!
The patience of the call handler was amazing as I constantly asked for confirmation/explanation throughout the call!!
12 listopada 2025
I NEEDED TRAVEL INSURANCE
I NEEDED TRAVEL INSURANCE, MAINLY TO COVER POTENTIAL MEDICAL PROBLEMS.
i HAVE A RARE CONDITION THAT MAY CAUSE SERIOUS PROBLEMS, BUT HOPEFULLY NOT!
THE HEALTH QUESTIONAIRE COVERS EVERYTHING, I WAS CONFIDENT THAT ALL WAS COVERED.
I PHONED TO RENEW THE INSURANCE AND THE PERSON I SPOKE TO WAS EXCELLENT, HAVING NO PROBLEM UNDERSTANDING MY NEEDS ETC.
THIS IS THE ONLY COMPANY THAT HAS BEEN ABLE TO UNDERSTAND AND COVER ME. TEN OUT OF TEN!
3 listopada 2025
A good company .
I have been with Free Spirt for many years now and find them clear concise and pleasent to deal with .
22 października 2025
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od Free Spirit Travel Insurance
Good morning Steve,
Thank you for your review. We're sorry to hear that your premium increased this year - we have had a look and can confirm you have opted for our cruise cover option which provides additional benefits when travelling on a cruise. Additionally, if one of the travelling members has moved into the next age band this will also affect the premium. We do apologise for any distress this may have caused, if you have any questions please let us know on 02392 419080 or email us at direct.sales@pjhayman.com.
Kind regards,
P J Hayman customer service team
Helpful telephone call
After trying to complete travel insurance online, I was unable to proceed with payment. Phoned helpline number and young lady helped me complete it. Reasonable prices.
15 października 2025
Very efficient phone contact
Very efficient phone contact. However, I found it impossible to fill in the medical information when I tried to do it online first.
9 października 2025
I tried a few companies
I tried a few companies, as we are going on a cruise, you came out the best for putting in details of all countries we shall be visiting, the other companies kept rejecting my input, we did get insurance through you's last year for a cruise, so thank you
2 października 2025
Able to easily get insurance for travel…
Able to easily get insurance for travel the next day and form clear to fill in
17 września 2025
Most helpful on line application for…
Most helpful on line application for holiday cover.
No complications.
19 września 2025
Excellent travel insurance for medical conditions
We have used Free Spirit travel insurance many times and have always been satisfied. They have always helped us get the correct insurance for our medical conditions.
24 września 2025
Great service
They were quick and easy to deal with and ensured that the insurance was tailored to my requirements and reasonably priced
22 września 2025
helpful knowledgeable person who helped…
helpful knowledgeable person who helped me and answered all questions
2 września 2025
Good explanation
Good explanation, maybe a little over the top, but very clear and concise.
15 września 2025
successfully achieved
13 września 2025
Great insurance quote
Spoke with a real human being! The whole experience was very thorough and the person in customer relations was very helpful and knowledgeable. He guided me through the process with patience and helpful advice. With multiple health issues I was pleasantly surprised by the quote I received and will definitely continue to use Free Spirit.
15 września 2025
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