I ordered a bucket of flowers for a lady far away, and from the very beginning they made sure everything was perfect and on time, all the way to delivery. The flowers couldn't be better as they arrive... Zobacz więcej
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A very professional floristry service in providing delivery to Koh Samui. I will definitely use this company in future when I'm "stuck" 6000 miles away on special occasions or if my Wife needs her we... Zobacz więcej
Forever-Florist-Thailand.com มีดอกไม้และช่อดอกไม้ที่สวยงามให้เลือกมากมายจนคุณแทบจะเลือกไม่ถูกว่าจะส่งให้ใคร ! ฉันสั่งดอกกุหลาบแดง 12 ดอกให้คู่หมั้นของฉันที่ประเทศไทยจากสหรัฐอเมริกา ซึ่งทำได้ง่ายมา... Zobacz więcej
There were technical issues with processing my online order. I reached out to customer service via their website email. Within minutes the depth Mgr returned my email. Set up an alternate method of p... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Forever Florist Thailand is a family flower and gift shop based in Bangkok which we opened in 2003. We are arranging fresh flowers and gifts for delivery in Bangkok and all other provinces of Thailand 365 days a year with Free Delivery. We have fluent English and Thai language staff to assist you with your important gifting occasion, whether it's a birthday an anniversary or Valentine's Day, we are ready to help you. Please browse our website for a full range of flowers and gifts and be sure to watch our Youtube videos so you can see exactly how your flower arrangement will be prepared. Our Youtube page is Forever Florist Thailand. Please call, email or use our website LiveChat facility if you have any questions. We hope to serve you very soon.
Dane kontaktowe
15 5 ซอย สุขุมวิท 48 Phra Khanong, Khlong Toei, Bangkok 10110, Thailand, 10110, Bangkok, Tajlandia
- +66 2 001 5040
- sales@forever-florist-thailand.com
- www.forever-florist-thailand.com
4,8
Doskonała
659 recenzji
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Inni użytkownicy przeglądali również
Absolutely delighted!
I’m so glad that I chose Forever Florist Thailand for my friend’s birthday flowers! I’m in the UK and my friend is working in Thailand for a year. The choice of bouquet was great, the communications were fabulous and when the flowers arrived they were beautiful and made my friend so happy. Totally delighted with everything about this company and would recommend them without hesitation 🌸
31 stycznia 2025
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Julia,
We are delighted to receive your wonderful feedback and that we could make your friend so happy on her birthday. Thank you for the recommendation hear and we hope to serve you again soon.
Best wishes
Nittaya
Faultless
Got to be the easiest gift supplier I have ever used. Now I have used them about 6 times. Always quality products, always on time and always proactive. Apart from that my other half smiles when she sees their courier!
29 stycznia 2025
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Customer,
Thank you for taking the time to leave this review. It's always a pleasure to serve you and we appreciate your continued support. We hope to see you for another order again soon.
Best wishes
Nittaya
My order number 233112 of teddy bear, flowers and chocolates
My order number 233112 of teddy bear, 3 boxed roses, plus requested box of 20 assorted chocolates. Was requested as per website to be delivered before 1pm. My partner received a call at 12noon to advise the delivery was on its way and would be there soon. Some 4.5 hours later my partner received their delivery of which nothing that was as ordered was the same or even looked like the images on the companies website.
I then sent an email to customer service of which a Nappadon as per our Website we cannot guarantee time of delivery.
This reply in itself was well below any standard of quality customer service and care, not even an apology for pretty much getting my whole ordered delivery wrong, but no responsibility of care given, not even an email to advise they did not have certain products in stock and would need to swap things out.
I have been a very loyal customer of this company for the past 7 years now and have been quite lenient to late deliveries, as I have always received an email to explain what had happened and what was going on with my delivery.
However not on this occasion as I feel the delivery driver and sales customer service agent Nappadon should be sacked for their lack of care, responsibility and customer service provided.
On this occasion the services were utterly atrocious, if cannot guarantee something, then don't provide the services. Especially when the delivery is within the Bangkok metropolitan area and not out somewhere in the country side.
26 stycznia 2025
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Mr Enright,
We are very sorry to hear you have been disappointed with your order on this occasion. We appreciate you have been a customer for many years and on this occasion, we couldn't meet your selected "preferred" delivery time slot of before 1pm. I would like to be clear we do always GUARANTEE the selected delivery date as you will note from all your previous orders.
On our website we give our customers the option to select a "preferred" delivery time slot. We do state on this selection "this is a preferred time and this cannot be assured". You will see this clearly noted on the delivery page and all product information pages of our website.
Our team always does their best to meet preferred delivery time slots, which we achieve over 90% of the time, however due to factors outside of our control, sometimes it is not possible, which is why we GUARANTEE the delivery date, but not the "preferred" delivery time.
I have checked the details about the substitution. Our team provided you with a complimentary upgrade from your selected 20 unbranded chocolates to 20 Ferrero Rocher chocolates. Further, the 30cm bear was upgraded to the same size bear which included a heart. The 3 red roses in a gift box were as ordered. The two upgrades were provided as a complimentary gift as we couldn't meet your preferred delivery time slot of before 1pm.
I hope this information is helpful and on behalf of the team we apologise for any inconvenience this may have caused. Please don't hesitate to contact our customer service team if you have any further questions and we will be happy to assist you.
With best wishes
Nittaya
Customer Service Manager
Forever Florist Thailand
Incredibly fast and efficient service
Incredibly fast and efficient service and the flowers were even better than they looked in the pictures (the delighted recipient sent me a picture). I would recommend this company 100%
16 stycznia 2025
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Felicity,
Thank you for taking the time to share your experience here on Trustpilot. We are delighted to hear the flowers you received from our store were even better than the pictures on our website. We always strive to beat expectations and we hope to serve you again soon.
All the team here really appreciate your 100% recommendation. Thank you.
Best wishes
Nittaya
One of the best customer experiences ever
One of the best customer experiences I have ever seen. I wanted to offer flowers to my girlfriend who lives in Thailand, but I live in Europe and it was very difficult to find a good service.
I didn't know where my girlfriend would be and they made sure to reach out to her to arrange the delivery.
Besides providing a beautiful flower arrangement, they also added a Happy birthday baloon for free. They included my message in a beautiful card.
I can only recommend this service if you want to send flowers in Thailand. I will use it going forward.
Thank you for everything!
2 grudnia 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear José Trovão Silva,
Thank you for taking the time to share your experience of our products and services. We are delighted to hear that we could make the process easy for you to send flowers to your girlfriend and that you appreciated the Happy Birthday balloon.
Thank you again for your recommendation and we look forward to serving you again soon.
Best wishes
Nittaya
Ordered from Austria, perfekt Present!
Ich habe aus Österreich Blumen für unsere erkrankte Freundin im Krankenhaus in Bangkok bestellt, und am nächsten Tag hat sie sich riesig über die schönen Blumen gefreut!
We ordert Flowers from Austria for a friend in Bangkok Hospital, they did a great job, she got beautiful flowers next day! Great job! Thank you!
23 listopada 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Sebastian JoJo,
Thank you for your very kind review and for sharing your experience here. We are pleased to hear that you and your friend were happy with the beautiful flowers. We look forward to serving you for another order again soon.
Best wishes
Nittaya
Well recommended!
It's easy to place the order online. This is the first time I order flowers from Forever Florist. Great service and flowers were beautiful! Thanks for your service!
19 listopada 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Denis,
Thank you for trusting us with your first order. We are very pleased to hear that you thought our service was great and flowers were beautiful and we hope to see you for more orders in the future. It's been a pleasure to serve you and we appreciate you sharing your feedback here.
Best wishes
Nittaya
Forever-Florist-Thailand.com - Best Choice for the Freshest Flowers !
Forever-Florist-Thailand.com มีดอกไม้และช่อดอกไม้ที่สวยงามให้เลือกมากมายจนคุณแทบจะเลือกไม่ถูกว่าจะส่งให้ใคร !
ฉันสั่งดอกกุหลาบแดง 12 ดอกให้คู่หมั้นของฉันที่ประเทศไทยจากสหรัฐอเมริกา ซึ่งทำได้ง่ายมากที่นี่ ดอกกุหลาบแดงมีกลิ่นหอมและสดชื่นมาก และส่งมาให้โดยไม่มีปัญหาใดๆ พนักงานขายมีประสิทธิภาพ เป็นมิตร และช่วยเหลือดีมาก
ขอบคุณ Forever-Flowers-Thailand !! ฉันจะสั่งดอกไม้เพิ่มอีกแน่นอนในอนาคตอันใกล้นี้
23 listopada 2024
Opinia niezależna
I have used forever florist many times…forever florist always provide great service
I have used forever florist many times and they have always provided a great service the flowers are amazing quality .if there are any problems they resolve them straight away ,I would recommend forever florist has a great experience
20 listopada 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Mr Waddington,
Thank you for your continued support over the years and for taking the time to post your experience here on Trustpilot. We are pleased to read your positive comments about of service and quality of products. It's our pleasure to serve you and we look forward to seeing you for another order again soon.
Best wishes
Nittaya
Wonderful service!
Forever Florist Thailand exceeded our expectations!
18 listopada 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Jodi Carter,
We are very pleased to hear that we exceeded your expectations. It has been a pleasure to serve you and we hope to see you for another order again soon.
Best wishes
Nittaya
Very accommodating!!!
This place was very reasonably priced, quick to deliver, excellent communication and they were able to accommodate a last minute delivery address change. Thank you for bringing joy to the recipient and myself 😉
5 Stars!!!
31 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Joe,
We are are pleased to receive your feedback about our reasonable price, service and speed of delivery. We are delighted to hear we brought you and your recipient job and we hope to serve you again soon.
Thank you for taking the time to share your experience with us here on Trustpilot.
Best wishes
Nittaya
Great service
Great service, fair pricing, many different things to chose
26 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Pascal,
Thank you for this wonderful review. We appreciate your continued support and for taking the time to share your experience here on Trustpilot.
We look forward to serving you again soon.
Best wishes
Nittaya
Sehr gut!
Perfekt. Unglaublich schöne Blumen und rechtzeitig geliefert. Hat alles super geklappt. Danke vielmal an das Forever Florist Thailand Team!
21 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Hades,
Thank you for taking the time to leave us this great review. It has been a pleasure to serve you and we hope to see you for another order again soon.
Best wishes
Nittaya
Very disappointed with Forever Florist…
Very disappointed with Forever Florist Thailand, after have been used this Cie site many times with satisfaction, last week i used their services again and the quality of what i ordered and paid for was quite lower than the one received.. The photo of the product is so obvious.. After complaining they just ask me to send it back at my own expense with all strictly as received ...this is too inconvenient for the loved who received my gift... they are unable for a commercial gesture... i will not recommend anymore Forever Florist Thailand ... Regards Eric P.
9 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Mr Kaiser,
Thank you for taking the time to leave us a review.
We are sorry to hear you were disappointed with your recent gift and that although there was no quality issue, it wasn't to your taste. We offered you 100% refund for the gift, but informed you that you would need to return the gift, at which point we would issue the 100% refund.
We have provided you with instructions of how to return the gift and receive a prompt 100% refund. It is unfortunate you are unwilling to return the gift, but unfortunately we cannot issue you with a full refund without return of the gift, which isn't to your taste.
If you change your mind and would like to return the gift, please contact our customer service team and we will be happy to provide you with 100% refund upon us receiving the gift back to our store.
Best wishes
Nittaya
Excellent service from Forever Florist…
Excellent service from Forever Florist Thailand. My daughter is travelling and was celebrating her birthday in Thailand. First class communication and regular updates. The bouquet (& birthday balloon) is absolutely beautiful and my daughter was delighted! Thank you so much. Would highly recommend!
9 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Sue,
Thank you for taking the time to leave us this wonderful review. It was our pleasure to serve you and your daughter and to hear that you were both delighted.
We really appreciate your recommendation and look forward to serving you again when you need a flower or gift delivery here in Thailand.
Best wishes
Nittaya
Good customer service
Good customer service
Delivery on time
Fast response to the email
2 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Jess,
Thank you for taking the time to share your experience here on Trustpilot. We are happy to hear you were pleased with our customer service and on time delivery of your order.
We hope to serve you again soon.
Best wishes
Nittaya
Great communication always up to date
Great communication always up to date. Reliable service and trustworthy
Highly recommended
1 października 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Mana,
Thank you for your kind words and for taking the time to share your experience by leaving this review. We appreciate your recommendation and we look forward to serving you again soon.
Best wishes
Nittaya
Beautiful flowers and a super easy ordering.
Beautiful flowers and a super easy to use web site. Great communication and updates...In perfect English.
Very happy with my experience.
Thank you all.
27 września 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Mr Hogge,
Thank you for your kind words about our website, service and English. We are very pleased to hear you have been happy with the experience using our service. We appreciate you taking the time to leave a review here on Trustpilot and we hope to serve you again soon.
Best wishes
Nittaya
Great Experience
I ordered flowers from Forever Florist Thailand for a special occasion, and I couldn't be happier! The arrangement was stunning, the flowers were fresh, and they were delivered right on time. The customer service was also top-notch, ensuring a smooth experience from start to finish. Highly recommend their service for anyone looking for beautiful, reliable flower delivery service in Thailand!
6 września 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Dear Mr Cowan,
Thank you for taking the time to leave this wonderful review and recommendation. We are delighted to hear you were happy with the flower quality and our service. It has been our pleasure to serve you and we look forward to serving you again soon.
Best wishes,
Nittaya
Ruined Suprise
Really disappointed with Forever Florist. My experience with them was miserable, do you know why?
I had ordered a rose bouquet and chocolates to be delivered to my friend as a surprise. They called the recipient and asked if she knew me and if we had met in person, along with more personal questions. I am in the hospitality field and this is definitely not the way to treat a customer. I would never recommend this service or use them again. Thank you for ruining a suprise . The most thing was to suprise my friend and your ruined it .
Update : I have purchased flower bouquet and gift from hwww.urbanflower as well where their system have not reported any such issues . Probably you guys are unable to do the delivery and pinning the blame by making Defamatory comments about the customer . Absolutely unethical
5 września 2024
Opinia niezależna
Odpowiedź od Forever Florist Thailand
Our payment system flagged your order as being potentially fraudulent (payment not made by genuine cardholder). We asked you for further verification, but you failed to provide any verification with the same name as used for the payment of this order. Your recipient (the receiver) confirmed that she has never met you and only spoken to you via online chat.
We have very strict fraud prevention in place to protect ourselves and the online community. This order has been cancelled and the payment has been refunded in full to the genuine cardholder.
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