Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered a gearbox for my bmax collected same day. Installed next day works 100 percent. Very helpful staff very competitive prices . Seems they been trolled by a previous customer after some fre... Zobacz więcej

Oceniono na 1 z 5

Should be minus 100 star don't waste you time or money on this company you will regret it like getting aids I purchased a gearbox for my Ford Fiesta S1600 Limited Edition and specifically asked if... Zobacz więcej

Oceniono na 5 z 5

I received a text from 1st choice that Fordbits had the part that I required. I rang straight away got an excellent service from the receptionist & Ross I think his name was we confirmed the part I ne... Zobacz więcej

Oceniono na 5 z 5

Never used this company before having found them via the Breaker Link website. Had been looking for a replacement rear light unit for a Ford CMax. A Very reasonable priced part offered and a lo... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca elementów karoserii samochodowych
  2. Złomowiska

Napisane przez firmę

We are are family run specialist Ford breakers with over 15 years in the industry specialising in Ford vehicles only based in Chorley in the north west of England we have broken over 5000 late model fords and have 1000s of parts on the shelf, we offer nation wide shipping contact us with your requirements


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

250 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(250)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely fantastic customer service…

Absolutely fantastic customer service never had an issue with Fordbits been buying parts for a number of years now and they are always happy to help with any enquiries parts purchased and supplied on time at a fair price too!!! Definitely recommend

17 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Used spare parts

Just bought my spare parts to rebuild my sons car and they were very helpful. Got everything I needed and they were wrapped really well when they arrived. Very pleased and would definitely use again, but really hope I dont have to! LOL

16 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Superb flexibility and customer service

These lads really pulled me out of the myre and no mistake. Sons car had 2 buckled Alloy wheels so could get through the MOT over the weekend. Bought two no buckle guarantee wheels on Sunday from these boyz over ebay and when I picked them up at 9.30am on the Monday they went out of their way to get them into my boot ASAP. Great service will use them again.

7 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Ford Fiesta wing mirror

Started my search via Breakerlink, to which I was directed to Fortbits, got to say from the start I had no issues, supplied all my details, to double check I made a telephone call to the company who was very helpful and ordered my son a new wing mirror for he’s fiesta.
Arrived 3 days after purchasing (which is exactly what I was informed) packaged absolutely brilliantly.
Would highly recommend Fordbits and I know if I needed any parts in the future I would make Fordbits my first port of call.

27 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Effecient service

I bought a wing mirror passenger side. Fordbits delivery was prompt and thier customer service was good.
I would recommend them.

22 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Cheapest Fiesta wing mirror around

Cheapest Fiesta wing mirror I could find, right colour and in great condition. However there was a little confusion about delivery. I received an email saying it had been dispatched the same day I ordered it. Called after four days when it hadn't arrived. Was told it had been sent out that very morning and that maybe the part had been found to be damaged so they had had to source another one. The mirror arrived the next day, having been sent by DHL Next Day service. It's an excellent mirror and I'm grateful the item was finally sent by next day service. Only minor quibble is that I could have been told the first email was wrong and also told when it was finally sent.

19 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Bought a used Ford engine, excellent item with quick delivery and reasonable prices

Bought a used engine for a Ford Focus. Delivered within 1-3 days. Came as described, in full working order as it has been tested and verified.

Didn’t have any issues at all.

Price was very reasonable and cheapest compared to other quotes received.

Will definitely buy from Ford Bits again in the future.

5 października 2021
Opinia niezależna
Logo Fordbits

Odpowiedź od Fordbits

Thanks we really appreciate the review as its only unhappy people who take the time to do reviews. look forward to dealing with you again

Oceniono na 1 z 5

Cowboys

Cowboys , stay away
Faulty part
Will not refund
Rude , cocky
No communication skills
Uneducated , short slighted fool
Absolute liars
Stay away
They now claim I never purchased it from them

I have proof on my phone 😂😂😂😂

27 września 2021
Opinia niezależna
Logo Fordbits

Odpowiedź od Fordbits

not even bought a part from us as there is no details on file he did call and we told him the same. he wanted to return a part that was not sold by us?

Oceniono na 5 z 5

Great service and price

Bought a Ford heated seat switch via Parts finder. Ford bits were best price. Paid and parts delivered in god time and condition. Will use again, no problems.

16 sierpnia 2021
Opinia niezależna
Oceniono na 2 z 5

Disappointed in poor communication

I am going to write a review purely because I have been disappointed by the service. I originally bought a spare alloy wheel and tyre from fordbits for a great price on the 12th of July. I did not receive any tracking details and was told on the phone it would be with me in a 'couple of days.' I called multiple times 3-4 days afterwards - as I had been having to take a taxi to work, and wanted to know when it would arrive. They said they would inform me and let me know once the couriers replied. I had to call 8 days after purchase for me to be told that the courriers have somehow misplaced this item. Fine, these things happen (especially by the sounds of these reviews), I was disappointed however that they knew this information when I had called purely just by giving my name, but did not feel the need to call and inform me themselves. They asked I wait for 2 days afterwards, so that sufficient time had passed so I could claim a refund. 3 days passed, I was told by someone in the office they were aware and that they will process the refund and it should be in my account within 7 working days. 10 -12 working days pass, I call the company again, asking, to make sure if the refund was definitely processed, as I have not received any email confirmation or anything in my account. They assured me they had, and it must have gone to my 'junk mail.' I receive an email later that day, from paypal that a refund had been requested... that day. I am writing this review purely because of the customer service, I have been disappointed that I was left constantly chasing for confirmation of delivery, that when they realised it was lost they waited for me to call again, and when I asked for a refund, and blindly trusted they would process this, they clearly had forgotten and it took me calling again once the '7 working days' had passed. I even waited a little longer, thinking in good faith, it was just taking longer than expected. I was disappointed that the order went missing - I am aware this is not their fault, however, the communication afterwards has been very disappointed. This resulted in my paying for a taxi for nearly 2 weeks, until I realised that my order was never going to arrive.

Edit to reply: you told me to call 2 days after so that it could officially be recorded as missing so that you can claim a refund from the courier. I called 2 days later, as per the time frame you asked me to, not earlier. I never ‘demanded’ a refund, i asked politely could it be processed because I was entitled to it? Having paid for a product I couldn’t receive. I’ve not been petty in my review, and I was always kind on the phone and never raised my voice, and I always gave ample time before I called again and enquired. This was just an honest review of what happened. I was also not given any tracking details as I ordered this via 1stChoice, tracking details was not provided. I am also not blaming the missing product, things happen. It is the fact I asked for refund, told it would happen… it did not, had to chase 7 days later to find out it hadn’t been processed.

12 sierpnia 2021
Opinia niezależna
Logo Fordbits

Odpowiedź od Fordbits

hi sorry you feel this way but now lets give our side of the story, you bought a used ford focus alloy wheel off us using a parts finder website ( not direct from us ) you paid £60 you where given the tracking details on line on the website you used to buy it, ( we sell over 200 item a week we cannot keep track of all items its not possible we ship and give the details on the site you bought from ) the site also states delivered it 2-3 working days. 7 days in you contacted us to state you have not received it where we told you we will contact DHL and chase it up it could take up to 72 hours to get a response. you then called us back before this time frame demanding a refund where we did it on PayPal we issued the refund. what more can we do i really get annoy at reviews like this from petty people we are not responsible for courier delays or loses. i just find it really annoying and upsetting with petty reviews but hey ho every one knows only unhappy people leave reviews and normally when they have not got what they wanted or wanted to happen

you where told refunds take upto 7 working days as they do with everyone by law we have 14 days to refund items we have done it all faster that we had to do there is in fact no need for a review on our account it should have been on dhl account you where given tracking on 1st choice

Oceniono na 1 z 5

avoid using ford-bits have a look at other reviews a decent company would have sent the correct part and askedabout ford-bits. plenty of customers who can not get refunds.

avoid using ford-bits, they have zero customer service with regards refunds for wrong supply of goods.

29 lipca 2021
Opinia niezależna
Logo Fordbits

Odpowiedź od Fordbits

Ok lets tell the correct side of the story you bought a wheel arch trim for a transit connect 30 days after delivery you contacted us to say it was the wrong side via Ebay demanding a refund when you had not even bought it off ebay and could not give me any transaction details so we could look into this. you then opened a case on Paypal, where we responded in full and you where asked to return the goods for a refund where you refused and demanded a refund in full then went on to escalate the case with PayPal, where we then again told you to return even though it was out of the return period of the 30 days, you never responded and paypal closed the case in our favour this is not our fault who refunds without goods back. can you get a refund without returning the item anywhere else? you opened a paypal case you where told to return the goods by us for a refund and you didnt you where then told by paypal to return them for a refund and guess what you didnt again all this can be proved in the paypal case centre i would love to know who offers a refund without good coming back its really funny this people leave reviews and miss out all the home truths

Oceniono na 5 z 5

They bought my car

They bought my car. Very efficient service and paid promptly.
The guy who collected it was very polite and professional.
Would definitely recommend this company and would use again if needed.

16 lipca 2021
Opinia niezależna

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