Fones Zone 

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not use. Impossible to get a refund after Chromebook arrived with an impossible to fix registration issue.

Oceniono na 1 z 5

Bought online at Fonezone UAE an IPhone 7. the refurbished iPhone is supposed to be in mint condition. In fact the battery is nearly dead or maybe a cheap Chinese one. After several unpleasant calls... Zobacz więcej

Oceniono na 1 z 5

I ordered an HTC phone which arrived a week after, which is tolerable, but when I opened the package , some important part of the phone is missing, sim tray, so I complained and promised me that they... Zobacz więcej

Oceniono na 1 z 5

Ordered the unlock code on 24th and received email confirming it would take a maximum of 12 hours. Didn't then receive it until the 27th. This meant my daughter could not use her Christmas present... Zobacz więcej

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Wszystkie recenzje

(204)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent

The unlock code was received as per the delivery timescales and it works perfectly. For weird reasons the email from fonszone was filered out of my inbox which created a confusion about the status of my phone unlock order.

16 stycznia 2012
Opinia niezależna
Logo Fones Zone

Odpowiedź od Fones Zone

Hi Nikhil,

You ordered your code on the 2nd of Jan and it was sent out on the 3rd of Jan which is the day after you ordered, "13 days"?, this was still outside of our recommended time limit which I apologise for but things where a bit slow as it was the day after the new year.

We have not received any e-mail from you asking for support or even indicating that you have a problem?

If you login to our site which all customers can do, we have a full support area where you can get priority over questions asked and any support needed, all questions are answered within 1-24 hours, normally the same day in working hours 10am-6pm

Im not quite sure what has happened here but please contact via our support area and we will see if we can get this sorted out for you.

Kind Regards
Richard

Foneszone team

Oceniono na 5 z 5

The best!

Fones Zone was recommended by a friend and the service was exactly has described. I am very pleased and now a returning customer.
The service is the best!

12 stycznia 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Unlock codes received in given timespan, easy to follow instructions worked perfectly. Brilliant communication from the moment order placed, would use again

5 stycznia 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent

Fast and very professional service.It only took me less than two hours to unlock my phone.The given instructions were very clear and precise.I was lucky to have found their website first rather than others
who might only be scamming people.This company is highly recommended for everyone even with minimal technical skills who are planning to do phone unlocking on their own.Thanks again fonezone,

5 stycznia 2012
Opinia niezależna
Oceniono na 1 z 5

Unfortunate

Ordered the unlock code on 24th and received email confirming it would take a maximum of 12 hours. Didn't then receive it until the 27th. This meant my daughter could not use her Christmas present.

I have to say they did reply to my initial emails, but there was no formal follow up to apologise for the overall delay. This has surprised me as I had anticipated a contact after eventually receiving the code nearly 3 days later than expected.

I have given 1 star rather than zero, as I do believe there was a desire to get it right, but in my case the service was undeniably inadequate.

3 stycznia 2012
Opinia niezależna
Logo Fones Zone

Odpowiedź od Fones Zone

Hi Clive,

I am so sorry for your experience with Foneszone and send you my biggest apologises.

We do try our best to send out the codes within the given time scale but some times experience slight delays, this was due to the Christmas period.

Kind Regards
Richard

Oceniono na 5 z 5

Perfect :)

The code was sent as promised and worked the first time. Thx! Easy to order and good communication.

3 stycznia 2012
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Very good service, have ordered the code and received it in no time, recommending to all of you out there with locked phones, cheers

31 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

dave

code received within couple of hours and worked. excellent service

30 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Excellent

I was worried to unlock my phone online but found this website
very useful and would recommend Fonze Zone to any one looking
to unlock there phone i received an email with an update
of my code and the instuctions was very easy to follow
and my phone now works on any network
thank you

29 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Very professional

One of my first on line experiences and I was a little worried about sending money, but I need not have worried at all, they were prompt with the codes, unfortunately they did not work for me, not because of FonesZone but I had to replace my original SIM card 18 months previously and the codes will only activate if you have the original SIM. But to there credit they acknowledged my problem and made a full refund.

20 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Excellent

The fIrst code didn't work which left me a little perplexed and attempting to try things I knew nothing about. But on contacting Fones Zone I was given another code with clearer details of how to use it, and It worked a treat.
The only concern I have was about the jargon, wide field of detail, and the page layout given, to show how to use the first code. I was at a loss as to how to proceed, and confused by what I saw, finding a variety of models of Samsung phones on the page rather than pointing specificaly to my model of phone. A simpler, more direct approach, focused towards the individual's model of phone, for those less knowledgably would have been good.
I realise it's a complicated subject, but that's why some of us need taking by the hand when attempting to use techniques never used before.
The cost, by the way, was also very good, and from a very friendly company.

14 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Awesome

Fast to respond to quesries, fast (as possible) delivery. Install instructions for the handset. Great, many thanks.

14 grudnia 2011
Opinia niezależna
Oceniono na 3 z 5

Code did not arrive

I can only rate as a 3 out of 5 as my unlock code only arrived after I chased them. The site said it should arrived on Tuesday, and I was still waiting on the Friday. Once I chased they were pretty quick to resolve though.

11 grudnia 2011
Opinia niezależna
Oceniono na 5 z 5

Recommended

A Firm you can trust. Got my unlock code few hours after I send the order. really really easy to use and they provide you with instruction when you get the code :-)

8 grudnia 2011
Opinia niezależna

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