Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Do not purchase from them. I bought a telescope that was $2500 as a Christmas gift. It arrived later than it was supposed to and then only one box of 2 was sent. When I called them they said the listi... Zobacz więcej

Oceniono na 5 z 5

I bought a refurbished Dell Latitude 7430 14.0 FHD Touch Intel i7 1265U 32GB 1TB SSD Win11 Pro Laptop off ebay from this store to replace a failing 10 year old laptop and couldn't be happier. Good pr... Zobacz więcej

Oceniono na 5 z 5

Good experience overall. I ordered a Benchmade knife that was on sale and it showed up on time and legit.. The website had me a little nervous about ordering because Focus Cameras website says “Life... Zobacz więcej

Oceniono na 1 z 5

Focus Camera is a shady business. Do not trust. I purchased the Miele Complete C3 Cat and Dog Vacuum from Focus Camera. The box was completely beat up and taped back up. The contents inside were d... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

Dedicated to helping the next generation of artists achieve their creative goals, Focus Camera is a photography and imaging retailer from Brooklyn, New York. We offer top notch brands, along with comprehensive guides, videos, and reviews. With a brick-and-mortar store and an ever-growing online market, we are proud to serve millions of customers worldwide.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

554 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Good Experience

Ordering was straightforward. Items were shipped promptly. Upon receipt, found that everything advertised in the bundle was there and as advertised.

5 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Receive and Return - Great

I received my camera bundle within days, free shipping. I didn't like the camera because it didn't have a view finder and returned it for a full refund. All they asked, as a smaller shop, was to return it within 5 days of my requesting a refund and in re-sellable condition, which I did. LA from Chicago area

26 lutego 2024
Opinia niezależna
Oceniono na 4 z 5

Good experience

Good experience, took a few attempts but worked out. I kept getting errors when I initially tried to make my purchase, but was eventually able to complete transaction. Shipping timeline was great and item is awesome and exactly what was advertised

1 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Awful customer service

Placed my order and asked to make a change and they just canceled the order without consulting me about the change not being possible. They also canceled both my following orders for reason of “payment didn’t pass verification and payment didn’t reach out system” so which was it? Did it not get there or did it not pass? It would have to get there first for it not to pass. The last order I had to use to different email and all was fine except my coupon code for the sale I wanted was no longer available and I was promised the price match from the first order which I never got. Terrible customer service dealing with Kayla and her awful attitude and unwillingness to help. stay away.

Edit: I responded to Joyce below and received no response. Of course they conveniently can’t see any canceled orders. They also oversell their products when they don’t have enough in stock. Buddy who made the same purchase as me got his order canceled and refunded because they are out of stock. They also promised him a price match when they restock but I doubt it.

4 stycznia 2024
Opinia niezależna
Logo Focus Camera

Odpowiedź od Focus Camera

Hello Justin, I sorry to see this was your experience with our company. I do see one order in our system with your name and this was shipped and delivered to you. I am sorry to do not see any orders that were canceled. I know your time is busy but would you kindly email me jperez@focuscamera.com? I would like to look into this and understand what happened, I look forward to working with you. Thank you, Joyce P~

Oceniono na 5 z 5

Just as described

Finally pulled the trigger on a new Miele C3 and wowowow it’s amazing. The product was just as described on the website, and shipping was QUICK. Even on Black Friday- I had the order delivered within a few days. Awesome service thanks!

1 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

I never ordered a camera off here

19 listopada 2023
Opinia niezależna
Logo Focus Camera

Odpowiedź od Focus Camera

Hello Bradley. I see you left us a one star but I am not understanding the comment. There is an order in our system for a Walker item. Did you not place that order? Is there something I might be able to help you with? If I can help you please feel free to email me Jperez@focuscamera.com, I will be happy to help if I can. Thank you Joyce P.

Oceniono na 1 z 5

Prices as well item description not as advertised.They will NOT stand behind their error

Their Prices as well as item descriptions are not accurate. You paid for the item. They will ship it to you and they may cancel the delivery due to their own mistakes not caring of the customer overall satisfaction. They do not instruct the shipping carrier to ask for a signature when items are delivered. Focus camera is a company using fake advertising methods, misleading products prices or descriptions, be aware!

24 listopada 2023
Opinia niezależna
Logo Focus Camera

Odpowiedź od Focus Camera

Hello Francisco, I am sorry to read this was your experience with Focus Camera eBay. I have found your order but I see this package was not delivered to you because we do not allow address changes and your address needed to be updated according to FedEx. I do not see where this even arrived at your location. Are you stating you have the package and we sent you the wrong item? I would love to know more about this experience. If you kindly email me jperez@focuscamera.com. I look forward to hearing from you. Thank you

Oceniono na 1 z 5

Focuscamera thru Ebay to…

I contacted Focuscamera thru Ebay to confirm the item described was indeed the one I am ready to purchase from them and Raul in TWO times approved the item description and price. I paid for the Fiio M17 and I was charged immediately to my credit card. The product was shipped within three days and after waiting about a week, just one day prior for FedEx to delivery it THEY canceled the delivery. I contacted them again to figure out the reason and Raul started blaming me saying I CANCELED IT. FedEx said the SELLER requested the product back NOT ME . the next day they were saying there was a mistake on the product sent out to me and they will refund the money back paid by me. beware when dealing with this company. They will not honor their product nor descriptions errors on their end. Customer service has been generally useless to deal with. Customers considering products from Focus Camera can easily find a better customer experience from another seller/vendor. Buyers beware. Do NOT believe these reps Joyce P, Raul, Saiyad, Joe they are misleading customer service representative people. Horrific experience. Not saying I missed the Friday Thanksgiving specials waiting this company to stand behind their mistakes. A customer satisfaction must be first. Also Focuscamera claim to be FIIO USA retailer and is NOT TRUE check Fiio official website. Scams. They hire FedEx with a low shipping rates that they will not ask for signature when a cost of thousand or more dollars items are delivered left at your door.

16 listopada 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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