Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were really pleased with the photography service we received from Jodie when she came to take photos of our house. She is a lovely lady and very professional at her job. We have no hesitation in re... Zobacz więcej

Oceniono na 5 z 5

Great service. Thomas spent 90 minutes taking photos and video and measuring every room for the floor plan. Polite and thorough. We were very impressed.

Oceniono na 5 z 5

I was visited by Memish today on behalf of FocalAgent . I found Memish very polite turned up on time , talked us through the whole process of what he was going to do and how long it would take , a ver... Zobacz więcej

Oceniono na 5 z 5

Robert Taylor came out to my property today, he was very friendly & made me feel comfortable. Very thorough taking photographs of each room, an experienced expert with excellent skills. Thank you Ro... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi fotograficzne
  2. Fotograf – zdjęcia lotnicze
  3. Fotograf

Napisane przez firmę

5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

389 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Robert Taylor

Robert Taylor came out to my property today, he was very friendly & made me feel comfortable.
Very thorough taking photographs of each room, an experienced expert with excellent skills. Thank you Robert 😊

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Paul was amazing

Paul was lovely! He came to take some house photos for my letting agency, I haven’t seen the photos yet but he was a lovely man, very kind and chatty.

He made it a lovely experience

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Good service

Antony was friendly, professional & easy going. He helped to make taking photos my house sale a relaxed experience - I was a bit nervous about the whole thing!

7 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Really Professional & Polite Service

We received excellent service today from our photographer, Paul, who visited us in order to take photos of our property, on behalf of our Estate Agent. Paul was really courteous and considerate.

5 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Not Good

Lucas came and only had to take 2 outdoor photos of my house, and the floor plan was handed to him he only had to make a few alterations to it. When he was leaving I asked when he would send over the photos and floor plan and he said it would be done that evening. When they weren't sent by the following afternoon, I messaged him and called him, asking to get in touch. He didn't. So I did a live chat later that afternoon on focal Agent with Hasfa, who informed me Lucas hadn't sent anything through, and that he would chase it. It is now the end of the day and still nothing. Hense the one star I'm giving.
Since writing this review Tom got in touch and sorted things. I would give him 5 stars for responding to the review and sorting it so promptly.

4 marca 2026
Opinia niezależna
Logo FocalAgent Ltd

Odpowiedź od FocalAgent Ltd

Hi Karen, thank you for sharing the review and I'm very sorry to hear about your experience. We take such feedback seriously and will act on it immediately. One thing that is worth mentioning is that once we have taken the photos on site, they then need to get edited and checked before being sent to your estate agent. To help us find your order, please could you kindly email me your order reference or address on tom.claridge@focalagent.com and I will personally look into it for you. Thank you so much and I look forward to helping you put this right. We pride ourselves on great customer service and I hope to hear back from you so we can look into this in more detail for you. Thank you.
Tom Claridge, COO & co-founder

Oceniono na 1 z 5

Shocking photographer and customer service

I’m extremely disappointed with the service I received from Matt. During the property photos, he moved items around “to improve the shot” but then left them in completely inappropriate places, which actually made the photos look worse. For example, he removed the toilet roll from the bathroom to make that photo look better, but then left it visible in a bedroom photo.

When I asked for this to be edited, I was told it was my estate agent’s problem and that he had “done his job”. I don’t think it’s unreasonable to expect basic attention to detail when marketing a home.

He then texted me at 8:50pm. I called at 9pm to discuss the issue properly and was told I was “harassing” him and was even called “pathetic” for wanting the photos of my home to be right. During the conversation about customer service, he also asked what I did for a job, which was completely irrelevant and unprofessional.

I would not recommend based on my experience. Professionalism and basic customer service were seriously lacking.

28 lutego 2026
Opinia niezależna
Logo FocalAgent Ltd

Odpowiedź od FocalAgent Ltd

Hi Georgia, thank you for sharing the review and I'm very sorry to hear about your experience. We take such feedback seriously and will act on it immediately. To help us find your order, please could you kindly email me your order reference or address on tom.claridge@focalagent.com and I will personally look into it for you. Thank you so much and I look forward to helping you put this right. We pride ourselves on great customer service and I hope to hear back from you so we can look into this in more detail for you. Thank you.
Tom Claridge, COO & co-founder

Oceniono na 5 z 5

Selling House

The photographer was friendly, respectful of the property he was photographing and very professional.

3 marca 2026
Opinia niezależna
Logo FocalAgent Ltd

Odpowiedź od FocalAgent Ltd

Thanks Fiona, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Oceniono na 5 z 5

Very reassuring and professional

Very reassuring and professional. Would definitely recommend.

2 marca 2026
Opinia niezależna
Logo FocalAgent Ltd

Odpowiedź od FocalAgent Ltd

Thanks Gladys, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Oceniono na 5 z 5

Gary was on time

Gary was on time. Very professional and the outcome was better than we expected. 5 star service

28 lutego 2026
Opinia niezależna
Logo FocalAgent Ltd

Odpowiedź od FocalAgent Ltd

Thanks Adam, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Oceniono na 5 z 5

Amazing service

Amazing service. David was absolutely brilliant. Highly recommended.

28 lutego 2026
Opinia niezależna
Logo FocalAgent Ltd

Odpowiedź od FocalAgent Ltd

Thanks Richard, great to hear you had a 5 star experience. We genuinely care about every single one of our customers having a great experience so this means the world to us. Thank you and all the best with the next steps in your property transaction.
Tom Claridge, COO & co-founder

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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