Have been excellent for many years. The shop interface, selection, and customer service are always great. You can reach their team via email, on the website, and via Discord. Which is more than you... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Neuware bestellt und gebrauchten Artikel erhalten. 4 Emails an den Shop geschrieben und absolut keine Rückmeldung erhalten. Werde nie wieder Ware von Fnatic kaufen. Edit Der Support hat endlich... Zobacz więcej
Reakcja na opinię
Ho acquistato molte cose da questo Shop da tastiere a vestiti, parlando di tastiere ho acquistato una Streak65 che sto usando proprio adesso, piccola, leggera e i tasti si premono molto facilmente, un... Zobacz więcej
Reakcja na opinię
Ho ordinato il Fnatic x Lamzu MAYA 8K (small) il 3 gennaio e mi è arrivato dopo solo una settimana. sono rimasto colpito dalla qualità costruttiva di questo mouse e dalle performance. Forse l'unica c... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
FNATIC is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. 17 YEARS LEADING ESPORTS PERFORMANCE.
Dane kontaktowe
2 Ebor Street, E1 6AW, London, Zjednoczone Królestwo
- shop@fnatic.com
- www.fnatic.com
4,3
Doskonała
161 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Bought another one and still 5/5
7 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Lovely, happy to hear that you are enjoying our product!
Custom world's t-shirts
The t-shirt is comfortable and high quality. It arrived much sooner then I expected so that made me even happier. I got the custom world's t-shirts one for me and my friend and we couldn't be happier with them.
4 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for the lovely review on our NEXT10 Kit, our Apparel team has really outdid themselves with this years design. Happy to hear that the delivery was fast and that you and your friend are enjoying the Custom Jerseys!
The Product i ordered was the perfect…
The Product i ordered was the perfect fit and i even got some nice beef jerky with my delivery :)
4 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Happy to hear that you are loving the product you received and that you enjoyed the small gift. 😊
Great Fnatic
Excellent gear, really like Fnatic staff. Recommend for everyone and not only for gamers!
4 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thanks for the great review, happy to hear that you love using our gear!
Good product nice quality
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for the kind words, we love that the Next10 2021 Worlds Custom Jersey is to your liking. Our apparel team was trying to make something unique to commemorate the 10 years. We passed it also to them, and this will help them to strive with the future apparel collections. :D
products of the highest quality
products of the highest quality, best products for price
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Lovely to hear that you are loving our products!
The help they gave me when my order was…
The help they gave me when my order was wrong was quik and useful
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Happy to hear that you are satisfied with our support!
Enjoyed everything but your sustainable measures are not ok.
My order had a problem and came back to you. The person that took care of it was really effectiveand i will soon get it. This was really effective . I have put only 3 star on 5 despite the fact i liked everything about the shipment and the jersey because your jersey seems to be made in China. You say on the box that the planet won't respawn. It won't. So if Fnatic is really engaged in sustainable values, maybe doing a bit less margin on the jersey ( that will still be a great margin if we just look at the price ) and making it in europe should have a real impact. Sorry for boring you with with this but it's my opinion (and for my english).
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for your feedback, we would like to assure you that we take these topics very seriously and that we have this planned for the near future. You will see improvements from our end, however, please know that this is a process and it takes time to be completely sustainable, we are going there and we count on your support! Thank you!
trés heureuse de mes achats
trés heureuse de mes achats( pour mon neveu qui apprécis beaucoup votre style et sobriété) moi, j aime surtout la qualité qui est bien présente ,les finitions impeccables et le style juste ce qu il faut (original ni trop ni trop peu )
je vous recommande sans aucun soucis
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Salut! Merci de nous avoir laissé une si belle critique. Nous sommes ravis que vous ayez aimé notre expérience Fnatic, notre personnel sera certainement heureux de valider que nous sommes sur la bonne voie !
Nous plaçons l'expérience et la satisfaction client comme notre priorité, et votre avis réaffirme le travail acharné que nous effectuons chaque jour. Alors merci pour vos aimables paroles, et au plaisir de vous revoir.
despite covid hiccups, i couldnt be happier
i've ordered quite a lot of items from fnatic, as a fan since 2015 i dont know what took me so long.
last year i ordered the pro kit and eventho it took about 6 or 7 months to arrive due to covid, i was never annoyed or dissatisified with the process.
not only were we given gifts TWICE for having to wait, but the support team were quick to answer tickets and i was never left in the dark about anything or really had to ask constantly about what was going on. great transparency and information sharing.
regarding the quality of each item, it's really fricking good. i've got 4 jerseys, a jacket, pants, hella stickers, and more. each item has premium quality and i couldn't be happier with it all.
currently waiting on my latest order i placed very recently, and i definitely will be ordering more from my team in the future.
once fnatic.. #ALWAYSFNATIC
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
The team here at Fnatic is thrilled to hear such wholesome feedback, and we’re proud to be able to provide you with a great experience with all of our services, and that you are leveling up with us, and supporting the team. :D
This will help us to stay on the right track and to continue to provide quality service. #ALWAYSFNATIC
Nice Quali the shirts a sick and the…
Nice Quali the shirts a sick and the beef jerky is tatsy
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for the kind feedback on the apparel, we love it that you like the quality. As for the beef jerky, it was a small sign of appreciation from our side. :) #ALWAYSFNATIC
Non ho lamentele per le mie esperienze.
Per quanto riguarda i vestiti che ho comprato non mi lamento assolutamente, ottima qualità! Per quanto riguarda il resto ho solo ordinato delle cuffie una volta e trovo ottime anche quelle!!♡ Mentre la gestione del Sito ammetto che è migliorata molto anche per quanto riguarda il trovare quel che cerchi.
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Grazie per il gentile feedback, ci piace che ti sia piaciuta la maglia e l'abbiamo passata al team di abbigliamento, ne saranno entusiasti.
Per quanto riguarda il nostro React+, questo conferma che i nostri tecnici ti hanno aiutato a salire di livello e siamo lieti che sia di tuo gradimento.
Grazie per le belle parole sul nostro sito, lo abbiamo recentemente aggiornato e migliorato tutte le funzionalità.
Nice merch and fast shipping
3 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved our experience Fnatic, our staff will definitely be happy to validate that we are on the right track!
#ALWAYSFNATIC
Odpowiedź od Fnatic
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again. :) #ALWAYSFNATIC
Bad product received
Bad product received, tried to convince me to fix it myself without offering a price cut. Only after I firmly told them no and I wouldn’t be bending the keyboard as it might break - did they send me a new one that is 100% stable.
After a while I stopped using it as the quality felt too low.
Too bad
2 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
We are sorry for the inconvenience, and that the troubleshooting steps didn't help out and that you feel this way. Kindly reach us through our email shop@fnatic.com and provide us with the order ID/email, and we would then gladly check into this further on your behalf.
Op products with fast delivery <3
2 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
We are happy that you are satisfied with the whole Fnatic experience. :D #ALWAYSFNATIC
Fast shipping and lovely products!
Fast shipping and order is great quality, love it
2 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for your kind words, and we look forward to seeing you again. :D #ALWAYSFNATIC
Odpowiedź od Fnatic
Thank you for your wholesome review. We are glad that you were happy with the whole Fnatic experience, kindly recommend us to your friends. :) #ALWAYSFNATIC
Amo questa marca e questo team che da…
Amo questa marca e questo team che da sempre supporto facendo il tifo e acquistando i loro prodotti che hanno una qualità al top.
LOVE FNTC 🧡
2 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for your ongoing support and lovely words, they truly mean a lot to us at Fnatic! #alwaysfnatic 🖤🧡
Great products fast delivery
I'm a regular Fnatic customer and I can't say that I've been displeased with any recent purchases. The quality of the products are high and seem to constantly improve. When it comes to merch, delivery times are super short and I usually receive them sooner than expected. I'm planning to upgrade my computer gear soon with Fnatic Gear as I've had some of their previous versions and they've worked well for me.
2 listopada 2021
Opinia niezależna
Odpowiedź od Fnatic
Thank you for your ongoing support, we are thrilled to hear you are pleased both with the merch and our service, we do try to improve constantly, thank you for noticing that, your feedback means a lot!
Doświadczenie Trustpilot
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