Great customer service, so very flexible to our frequent last minute needs, just really accommodating and great quality products, one of our go-to suppliers for most of our branded goods, and even w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s not often I write reviews but this company have been so supportive. I contacted them on behalf of a family & a little girl 3 yrs old with Dipg. For those of you who don’t know this is a terminal... Zobacz więcej
Reakcja na opinię
The team at Fluid Branding are exceptional. Always going over and above to deliver on time, even at short notice ! It makes a pleasant change to have faith and trust in a company to delivery on... Zobacz więcej
Having dealt with Naomi @ Fluid before she was once again brilliant. I was tasked by my MD to "arrange a Christmas gift" for our 200+ contracted clients. After my initial conversation wit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami promocyjnymi
- Rozwój biznesu
- Usługi dla biznesu
- Dostawca gadżetów reklamowych
- Sklep z artykułami dla szkół
- Magazyn
Napisane przez firmę
More than just Merchandise. Meaningful Merchandise. Exceptional People.
Dane kontaktowe
ESAM, Carluddon Technology Park, Carluddon, St Austell, PL26 8WE, St Austell, Zjednoczone Królestwo
- 0345 634 2935
- feedback@fluidbranding.com
- www.fluidbranding.com
4,5
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Fluid Branding
Thanks for your review.
Delay with print
I was very happy with the final print but it a long time to finally get them to print as the communication was inconsistent and too much time wasted.
30 maja 2022
Odpowiedź od Fluid Branding
So sorry to hear about your recent experience with us. This is not the level of customer service which you should expect to receive from us, we will investigate this further for you. Very happy to hear that you were pleased with your final print.
Great customer service throughout
Great customer service throughout, from the initial enquiry to placing the order, I will definitely be usong Fluid Branding again!
30 maja 2022
Odpowiedź od Fluid Branding
Thanks for choosing Fluid!
The team was very helpful throughout…
The team was very helpful throughout and found the most cost effective solution for me.
30 maja 2022
Odpowiedź od Fluid Branding
Go team! Thanks for choosing Fluid.
Great products and fantastic customer…
Great products and fantastic customer service. Would recommend!
27 maja 2022
Odpowiedź od Fluid Branding
Fantastic review - Thank you!
Odpowiedź od Fluid Branding
Thanks for choosing Fluid.
Great Service
Great all round service right from quotation through to delivery. Excellent customer service. Would highly recommend using this company.
26 maja 2022
Odpowiedź od Fluid Branding
Great review - Thanks for choosing Fluid!
Avoid!
Avoid!
It took months to sort out the order with Fluid, to and fro with emails, eventually getting a sample of magnets and putting in the order. The next day the payment lady flagged that they don't do those magnets any more and indeed the sales person I had been dealing with confirmed that their supplier couldn't supply the magnets even though they had sent a sample! While email tennis proceeded, I put in a order with another company and in the time (10 days of the email tennis and them trying to persuade me to let them find an alternative supplier) I had received a large bag of samples, checked the design and magnets were designed and printed.
My Fluid order also included pens and these did arrive and were acceptable, though the whole process was slow compared to the other company.
26 maja 2022
Odpowiedź od Fluid Branding
Thank you for bringing this matter to our attention, your Merchandise Consultant has reached out to you today in order to try and resolve this issue. Deepest apologies from the team.
A smooth process in ordering and…
A smooth process in ordering and delivering the merch! What impresses me the most is that every time they deliver at the exact time agreed! I feel so relaxed and assured when doing business with Fluid
25 maja 2022
Odpowiedź od Fluid Branding
Brilliant! We're so happy we could help you on this occasion!
Company Pens
Ordered a number of pens with our logo on - a simple enough proposition and the finished pens were of expected quality, however I did find the proofing process a bit of a faff! It seemed like a lot of emails before we got to the finished design. However I can't really fault the product.
25 maja 2022
Odpowiedź od Fluid Branding
Thanks so much for your feedback, we will investigate this in further detail. We're really happy that you enjoyed the product!
Excellent from start to finish
Excellent from start to finish. Very prompt communication and extremely helpful. Product exactly as I'd hoped
23 maja 2022
Odpowiedź od Fluid Branding
Excellent review! Thank you.
Would Recommend !
We have been working with Fluid for a few years now for our branding needs.
Their services have always been reliable, product quality has been great and their team is very supportive.
23 maja 2022
Odpowiedź od Fluid Branding
Thanks so much for choosing Fluid!
The service we received from the outset…
The service we received from the outset was timely and detailed - no issue was too big to assist with.
We were disappointed that we did not receive the bottle in time to give out at a specific event and I feel that that was to do with the artwork approval and some delay there.
That said the product is great and I would most certainly use Fluid again.
16 maja 2022
Odpowiedź od Fluid Branding
Delighted to hear that you were happy with both our service and the product, this is exactly what we aim for. We're sorry that there were some delivery issues and we hope to get a chance to out that right for you next time! We look forward to working with you again in the future!
Odpowiedź od Fluid Branding
Lovely feedback - thank you. Hope to help again soon!
Disappointed
Package did not arrive as promised. Leaving a negative review after my numerous attempts to allow FluidBranding to rectify the situation were ignored.
16 maja 2022
Odpowiedź od Fluid Branding
We're so sorry to hear this. This is not the level of service you should expect from us. We will be in touch today to try and work things out for you.
5 Star Service
Nicki and her team are always on hand with any request I ask for. They are quick and efficient with all requests.
Thank you!
16 maja 2022
Odpowiedź od Fluid Branding
Brilliant! That's great to hear - thanks for the review.
Pens were delayed and required follow…
Pens were delayed and required follow up from our end.
16 maja 2022
Odpowiedź od Fluid Branding
So sorry to hear that you had to chase us. This is not the level of service you should expect from us. Someone will be in touch today to try and smooth this over for you.
Prompt efficient service
Prompt efficient service. Excellent quality products. Great customer service.
16 maja 2022
Odpowiedź od Fluid Branding
Lovely! Just what we like to hear - thank you for choosing Fluid.
Service provided met our requirements.
16 maja 2022
Odpowiedź od Fluid Branding
Really glad to hear it!
Excellent customer service & product
Excellent customer service & product. Quick turnaround.
15 maja 2022
Odpowiedź od Fluid Branding
This is lovely feedback - thank you!
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