Great company to deal with. Spoke to both Chris and Danielle and both were extremely efficient, polite and helpful. Everything about the order went to plan and flooring arrived on the day it was suppo... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Spent a lot of time looking for engineered wood flooring locally. The prices were just too much. Found my flooring here at half the price. Spoke to the staff first by calling to check the stock and de... Zobacz więcej
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After sales contacted me with advice for underlay before delivery.Delivery was on the day they said and I am really happy with the flooring I ordered.I would definitely recommend to friends and would... Zobacz więcej
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Very poor customer service. Be careful of the returns policy. Ordered the wrong version of the right product and they would not exchange the product after 3 weeks. 14 day returns/exchange policy which... Zobacz więcej
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Informacje dotyczące firmy
O Flooring365
Napisane przez firmę
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
- Extensive Product Range: Find the perfect style and grade for your home or commercial project.
- Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
- Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
- Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Dane kontaktowe
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, Zjednoczone Królestwo
- 03330020175
- sales@flooring365.co.uk
- www.flooring365.co.uk
4,5
Doskonała
1 tys. recenzji
Odpowiada na 82% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordering online simple and easy and…
Ordering online simple and easy and customer service was very efficient. Thanks to Daniellie and the team you have been extremely helpful.
8 maja 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. Nice to hear everything was straightforward and that the team helped make the process easy from start to finish.
The Flooring365 Team
Great customer service
Great customer service. Professional, courteous and knowledgeable. Russell and Danielle were great.
7 maja 2026
Opinia niezależna
Odpowiedź od Flooring365
Thank you for your kind review. Providing professional and knowledgeable service is exactly what we aim for, so it’s great to hear Russell and Danielle were able to help.
The Flooring365 Team
Delivery not happened twice
So far, delivery promised twice and flor has not been delivered.
7 maja 2026
Opinia niezależna
Odpowiedź od Flooring365
We do apologise for the delay with your delivery. To help ensure your order arrived before the bank holiday rush, we upgraded your delivery to an express service at no extra cost. Unfortunately, the driver became unwell on the day of the original delivery, which caused a backlog with the third-party haulier handling the delivery and also affected the rearranged date.
As we were not updated promptly by the haulier, we were unable to contact you sooner, which we completely understand would have been frustrating. We have now spoken with the haulier directly, and they have confirmed your flooring is scheduled for delivery today.
We’re very sorry again for the inconvenience caused and appreciate your patience.
The Flooring365 Team
Half the price of the high street stores
Spent a lot of time looking for engineered wood flooring locally. The prices were just too much. Found my flooring here at half the price. Spoke to the staff first by calling to check the stock and delivery times. Very friendly and went out of their way to help. I was a bit hesitant at first due to some of the recent reviews, but followed my gut. Glad I did I ordered on Tuesday and got my delivery express on the Thursday. Happy so far with the product which is very good quality. Will wait to see once laid, but in terms of buying experience, delivery and quality 5 stars.
7 maja 2026
Opinia niezależna
Odpowiedź od Flooring365
Thank you for your great review. We’re pleased you found the right engineered wood flooring at a price that worked for you. Providing high-quality flooring, helpful service and fast delivery is exactly what we aim for, so it’s lovely to hear that reflected in your experience.
We know the flooring will look fantastic once fitted.
The Flooring365 Team
Had the pleasure of speaking to…
Had the pleasure of speaking to Danielle the other day on the phone , she made my day and was so helpful !
Great customer service thanks so much Danielle
4 maja 2026
Opinia niezależna
Odpowiedź od Flooring365
Thank you for your lovely review. We’re so pleased Danielle was able to help and provide the level of customer service we always aim for. We’ll be sure to pass your kind words on to her.
The Flooring365 Team
Great company to deal with
Great company to deal with. Spoke to both Chris and Danielle and both were extremely efficient, polite and helpful. Everything about the order went to plan and flooring arrived on the day it was supposed to and looks great. Good price too for quality flooring. I will definitely use Flooring365 again if I need any further flooring.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. It’s good to know everything went smoothly from ordering through to delivery, and even better to hear you’re happy with the flooring itself. We look forward to helping again in the future.
The Flooring365 Team
Engineered wood floor
After sales contacted me with advice for underlay before delivery.Delivery was on the day they said and I am really happy with the flooring I ordered.I would definitely recommend to friends and would order from them again. Great service,friendly staff
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. It’s good to know everything from the advice before delivery right through to the finished floor met expectations. We look forward to helping again in the future.
The Flooring365 Team
Odpowiedź od Flooring365
Thanks for your review!
The Flooring365 Team
Very good helping me pay over the phone…
Very good helping me pay over the phone Chris and Danielle for the immediate follow up call to organise delivery excellent
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. It’s good to know everything was handled quickly and made easy for you from start to finish.
The Flooring365 Team
Very poor customer service
Very poor customer service. Be careful of the returns policy. Ordered the wrong version of the right product and they would not exchange the product after 3 weeks. 14 day returns/exchange policy which is clearly completely inflexible.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thank you for your review Charles.
We're sorry that you feel disappointed in the service we gave you.
You ordered online and the product is clearly advertised as Click Lok. All our correspondence with you, after the point of sale, also clearly referred to the product as Click Lok.
The sample you received clearly showed a click system product and it was labelled as such.
We do not offer the product in a Tongue and Groove version, so it's unclear how you became confused.
The warehouse run a strict fourteen days returns policy, which you are well outside of, unfortunately.
The Flooring365 Team
Very friendly service from Danielle and…
Very friendly service from Danielle and everything was made very clear and simple. Thank you.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. We’re glad you found the flooring you were looking for and our communication was clear.
The Flooring365 Team
Great price for engineered oak wood and…
Great price for engineered oak wood and exactly the finish we were looking for
7 kwietnia 2026
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. We’re glad you found the flooring you were looking for, getting the right finish makes all the difference.
The Flooring365 Team
Flooring order with 365
Ordering was simple and quick to process.
Online assistance offered help to order if needed.
The Followup phone call to arrange delivery by Danielle was informative, polite and explained the process thoroughly.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it.
Everything you’ve mentioned sounds positive, so if there’s anything that stopped it being a 5-star experience, we’d really value your feedback.
The Flooring365 Team
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. It’s good to know you felt you got both quality and support, that’s what matters most.
The Flooring365 Team
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it.
The Flooring365 Team
Excellent customer service
Really great experience of calling and speaking to Flooring365 agents especially helping me resolve a problem with my online order initially. Really happy with the customer service provided over the phone and they couldn’t have been more helpful in sorting delivery to suit my availability.
31 marca 2026
Odpowiedź od Flooring365
Thanks for your review, we really appreciate you taking the time to share it. It’s good to know the team were able to step in, get things sorted and make the whole process easier around your availability.
The Flooring365 Team
Danielle was very helpful in sorting…
Danielle was very helpful in sorting out mg delivery day.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. Getting delivery arranged to suit you is an important part of the process.
The Flooring365 Team
Easy to use website
Easy to use website, free samples is a great touch as its not always easy choosing from pictures online.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it. Choosing flooring online isn’t always easy, so having samples to compare at home makes a big difference.
The Flooring365 Team
Honest advice received
I ordered the wrong underlay for the type of flooring chosen - Danielle from their support team helpfully phoned to explain why it wasn't suitable. This was not upselling, I was advised to select a *cheaper* underlay than the one originally selected. I don't believe many other retailers would have made that effort.
They also suggested different pipe rings than those I had chosen would match the flooring colour more closely (same price, so again no upsell incentive). They seem to know their stock and want their customers to be satisfied.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate it! Making sure customers have the right products for the job is what matters most, even if that means recommending a cheaper option. It’s good to know that came across and helped you feel confident in your choices.
The Flooring365 Team
Fantastic customer service
After an issue with payment over the website, Chris called me and we had a really good chat where he took time to find out exactly what I needed for my floor. His experience, knowledge and patience helped a lot because this is my first time to lay engineered oak, and he was able to advise whether I had all of the things that I need to suceed with this DIY project. Danielle was also brilliant with ensuring the delivery went smoothly. I haven't started laying the floor yet, but the planks look lovely and I am excited about how beautiful my room will look when they are installed.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Flooring365
Thanks for your review, we really appreciate you taking the time to share it. It sounds like you’ve had the right support to get started, especially for a first project like this, which can make all the difference. We hope the installation goes smoothly and that you love the finished result.
The Flooring365 Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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