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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I’ve been at Flexpace for 7 years now and have seen a huge amount of refurbishment and effort put into improving the building over that time. It’s looking fantastic, and I always love showing my cli... Zobacz więcej

Oceniono na 5 z 5

Moving The Lemon Tree Candle Company out of our home and into a workshop was a big step for us, and we had lots of discussion and consideration before deciding to go ahead. Leah was patient, helpf... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Renting an office at Flexspace in Moulton Park, Northampton has been a fantastic decision! Jacqui and Andrea made the process completely hassle-free and supported us every step of the way. The facilit... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Worse than terrible! rent went up from £700 to £1700! kept adding new charges on with no additional services. Paying over £300 insurance per month but when asked what we would get if the building burn... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami

Informacje przekazane przez różne źródła zewnętrzne

Choose Flexspace for flexible offices, workshops, industrial, warehouse and storage units across the UK. Grow your business with our help.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

107 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(107)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Signed a year contract with flex space…

Signed a year contract with flex space - offered 3 months initial rent for 3 months deposit - then loads of hidden charges have been added to the costs - the unit is unventilated causing condensation issues which expressed at the start then our shutter door had issues which was expressed at the start - no effort made to resolve our issues - and had more fees added when we leave - avoid

28 października 2026
Opinia niezależna
Oceniono na 5 z 5

I’ve been at Flexpace for 7 years now…

I’ve been at Flexpace for 7 years now and have seen a huge amount of refurbishment and effort put into improving the building over that time. It’s looking fantastic, and I always love showing my clients around and bringing them here.

A big reason I’ve stayed at Flexpace for so long is Jacqui, the site manager. She is incredibly helpful, approachable and easy to work with, which makes such a difference. Her support and the ongoing improvements to the building make Flexpace a great place to be. Highly recommend!

28 października 2026
Opinia niezależna
Oceniono na 5 z 5

Easy to Move my business

Moving The Lemon Tree Candle Company out of our home and into a workshop was a big step for us, and we had lots of discussion and consideration before deciding to go ahead. Leah was patient, helpful and supportive throughout, giving us the time and information we needed to feel confident about the move and are now 100% sure we have made the best move to grow our business.

We’d like to give a special mention to Leah for making our move into our new unit at Flexspace Ellesmere Port so easy.

From those initial conversations through to moving in, she has made the whole process straightforward and welcoming. We’re delighted to be in our new workshop and really appreciate everything Leah has done to help us settle in. Thank you, Leah!

13 października 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you for your lovely review! We’re delighted to welcome you to Flexspace Ellesmere Port and wish The Lemon Tree Candle Company every success as your business continues to grow. We’ll be sure to pass your kind words on to Leah!

Oceniono na 5 z 5

Renting an office at Flexspace in…

Renting an office at Flexspace in Moulton Park, Northampton has been a fantastic decision! Jacqui and Andrea made the process completely hassle-free and supported us every step of the way. The facilities are kept spotlessly clean, from the communal kitchens to the breakout areas and amenities. It’s a quiet, safe, and professional environment with plenty of free parking. We couldn't be happier!

9 października 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Northampton Premium Travel for your lovely review! We’re delighted you’ve had such a positive experience at Flexspace Northampton, and we’ll be sure to pass your kind words on to Jacqui and Andrea.

Oceniono na 5 z 5

A great first office experience

This is our first office since starting our business, and although we have only been here for a few weeks, we would happily recommend Flexspace Northampton.

Jacqui, the centre manager, is great. She is friendly, welcoming and always happy to help. The building is clean, well equipped and has a great atmosphere. The offices are also reasonably priced. Plenty of parking, breakout areas and meeting rooms, as well as kitchen spaces.

We are pleased with our decision to move here. Recommend.

2 września 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you for your lovely review! We’re delighted you’ve had such a positive start at Flexspace Northampton and are happy with your decision to join us. We’ll be sure to pass your kind words on to Jacqui!

Oceniono na 5 z 5

Great service

We always have major issues with offices , phones not working, no one to meet us and lack of communication.
From the off Alan made this a very efficient experience. The day we moved in he was there early to let us in , all checks completed all phones , lines and ports in working order . Couldn't have went smoother . Can I commend Alan on his professionalism, patience, and communication making this move smooth.
Cant recommend enough !

30 lipca 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you for your fantastic review! We’re delighted Alan made your move so smooth and straightforward. We’ll be sure to pass on your kind words and appreciation for his professionalism and support.

Oceniono na 1 z 5

Worse than terrible! AVOID

Worse than terrible! rent went up from £700 to £1700! kept adding new charges on with no additional services. Paying over £300 insurance per month but when asked what we would get if the building burnt down - NOTHING! its just in the contract! Paid them insurance for a roller shutter it got smashed by a ram raider (security cameras were not working!) - they then charged us £2600! to fix it (the insurance was theirs for accidents but not damage supposedly!) You will NEVER get your deposit back - they charge the same for leaving (a remidiation fee allegedly but add tons of extras on to that - so I owed them £900 on top of my deposit of £2499! - they are an appsolutely appaling!

31 lipca 2025
Opinia niezależna
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Odpowiedź od Flexspace

We are disappointed to read your comments and would like to provide some clarification around the points raised for the benefit of anyone considering Flexspace.

At Flexspace, we are committed to being transparent about our agreements, charges, and the responsibilities of both parties. Our licence documentation clearly sets out all financial obligations, services provided, and occupier responsibilities, and we encourage all customers to review these carefully before entering into or renewing an agreement.

Licence fees are reviewed annually with any changes communicated in advance as part of the renewal process. A significant increase, like you are referring to, would only occur over an extended period of occupancy, as fees are reviewed periodically in line with changes in operating costs and market conditions. Updated terms and charges are provided at renewal, allowing occupiers to make an informed decision before continuing their agreement.

Our agreements also clearly define the responsibilities of both Flexspace and the occupier. As is standard with many commercial property agreements, occupiers are responsible for the condition of their unit and for any repairs required during their occupancy, regardless of how the damage occurred.

Where damage occurs and an insurance claim is considered appropriate, we work with occupiers to identify the most cost-effective solution. This may include the option of paying the applicable insurance excess or, where more economical, covering the repair costs directly.

We are equally transparent about our end-of-occupancy process. Restoration charges and any additional costs are not applied arbitrarily; they are clearly explained in our licence documentation and renewal agreements, which occupiers are encouraged to read carefully before signing.

Oceniono na 1 z 5

BE AWARE

BE AWARE
Based on my personal experience, I strongly advise anyone considering renting from FlexiSpace to proceed with extreme caution.
When I initially entered into the agreement, I was told that a director’s personal guarantee would not be required. However, during the contractual relationship, I was later informed that the company’s rules had changed and that the lease could not be renewed unless a director’s guarantee was signed.

I understand that other customers have reported similar experiences over different years. I also have an ongoing dispute concerning the retention of my deposit. These matters will shortly be presented to the court, together with the evidence I have collected.

I am posting this review so prospective customers can make an informed decision. Read every part of the contract carefully, obtain all promises in writing, and make sure you fully understand the consequences of signing any personal guarantee.

If you believe you have been treated unfairly by FlexiSpace, I understand how frustrating it feels. Read the other reviews and decide for yourself. FlexiSpace may deny these allegations, but in my opinion, the number of similar complaints raises serious questions that potential customers should consider.

10 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent Centre Manager

The Centre Manager was excellent at resolving any small issues quickly. The room was ready and prepared for our arrival, making our move in hassle-free.

24 kwietnia 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you for your kind words, we really appreciate you taking the time to share your experience. I’ll be sure to pass your comments on to our Centre Manager, who will be pleased to hear your feedback.

Oceniono na 1 z 5

Avoid!!

Avoid at all costs. They add unexplained exit charges, the “restoration fee” isn’t evidenced, and you won’t get your deposit back. If I could put zero stars, I would. It’s actually a joke.

23 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

After three years at Flexspace

After three years at Flexspace, we're moving on - and I couldn't leave without saying how much this place has meant to us.

When we first moved in back in 2023, it was our very first proper home as a company. We were still finding our feet, and Flexspace gave us the stability and support we needed to grow. It's hard to overstate how much that mattered in those early days.

The space itself is genuinely lovely - on summer mornings I'd walk to the office and it felt like a proper reset before the day began. In the middle of building a company (which usually meant 12+ hour days at home), having somewhere that felt like a real retreat made a huge difference to my wellbeing and focus.

We're leaving because the business has grown beyond what we ever imagined when we started, and we're relocating our HQ to Edinburgh for the next phase of expansion. It's an exciting step, but it comes with real sadness at leaving Flexspace behind.

A special shoutout to Kim and the team - you made it more than just an office space. Thank you for everything. We'd recommend Flexspace to any business, whether you're just starting out or well on your way.

31 marca 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you so much for taking the time to share such a thoughtful review it genuinely means a lot.

It’s been a real pleasure having you with us over the past three years, and even more so watching your business grow from those early days into what it is today. Knowing that Flexspace could play a small part in that journey is exactly what we aim for, so your words really resonate.

Kim and the team will be delighted to see your "shoutout", you’ll be truly missed around the centre, you’ve been a valued part of the Flexspace community.

Wishing you all the very best for this exciting next chapter in Edinburgh, we’ve no doubt you’ll continue to go from strength to strength.

Oceniono na 5 z 5

The office that we rent at flex base…

The office that we rent at flex base Newton acliff is great value. The team on site look after us at all times they are friendly and helpful. They keep on top of the facilities. I find it's a great place to bring clients for meetings.

19 marca 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Patrick for your positive review, it's good to hear that the team are looking after you, we'll pass on your kind words.

Oceniono na 5 z 5

Great clean well run warehouse space

Great clean well run warehouse space that’s really helped our business grow. The one small issue we had was resolved within days. Jacqui and her team have been fantastic, highly recommend.

11 marca 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Jodie for your lovely comments, it's good to hear that the team managed to resolve the issue, we'll pass on your kind words.

Oceniono na 5 z 5

Northampton Flexspace

We have had offices now at Northampton Flexspace for 7 years
We have always had exceptional service especially from Jacqui who always goes the extra mile to ensure we are all well looked after.
I would have no reservation in recommending Flexspace Northampton to my Friends.

6 marca 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Marie for your positive review and recommendation, we'll pass on your lovely comments onto Jacqui.

Oceniono na 5 z 5

For the money it's a great service

For the money it's a great service - I've been in other managed offices in Northamptonshire, and this one is the best of all for price and facilities.

9 marca 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Andrew for such a positive review, it's much appreciated.

Oceniono na 5 z 5

Excellent business facilities and great service

We have been customers of FlexSpace for 3 years and our experience has always been top notch - we are at the Ellesmere Port location. The buildings and site are well-maintained, with regular maintenance of the common areas taking place (e.g. gardening, general upkeep). The management team always reply very quickly to any correspondence and have always been incredibly friendly, helpful and approachable. There is plenty of parking, even at busy times. Overall the facility at FlexSpace represents good value for money and has enabled our business to grow our day-to-day operations.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Marsden & Whittle for your lovely review, we are please that your tenure at Flexspace Ellesmere Port has been a positive one.

Oceniono na 5 z 5

Always have good communication with Ali…

Always have good communication with Ali (manager) Flexispace. Unit has regular inspections and we are able to raise any issues due to our good relationship with all staff.

12 stycznia 2026
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Paul for your review, much appreciated.

Oceniono na 5 z 5

FLEXSPACE OFFICE INCUBATION CENTRE NEWTON AYCLIFFE

We moved into a new homes and looked around for office units to rent but as we were already with flex space North Shields we thought we would have a look at the incubation centre.
we absolutely love having an office in this building, we switch off at night knowing our office is safe, the fees are fantastic to what's around. heating is in with costs so no unexpected bills.
since moving in other office staff talk to us and everyone is so friendly. The site manager Ali Bradley is very good, attentive to our needs and is always available if we have any queries. The kitchen and wc areas are extremely clean and tidy. we all respect the space available. I can honestly say its a brilliant place to work in for our buisness.
Jackie Lamb Decorating Limited

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Flexspace

Thank you Jackie for taking the time to write us such a wonderful review, it's much appreciated.

Oceniono na 5 z 5

Flexspace Shrewsbury

We have been here for almost 4 years. The building is easy to get to, located on the edge of the town, with lots of car parking provided. The building is clean, well maintained and our Office is spacious. The Site Manager Joanne is very helpful and approachable.

16 grudnia 2025
Opinia niezależna
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Odpowiedź od Flexspace

Thank you for your lovely review, MC. We’re delighted to hear your experience at Flexspace Shrewsbury has been so positive, and it’s great to know Joanne has been so helpful.

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