I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The contacts and the switch on the battery compartment for our bathroom LED mirror had corroded. I emailed First Choice asking for the cost of a replacement. Received a reply from Laura stating tha... Zobacz więcej
Product arrived and didn’t work properly. Rang but office was closed so sent an email. Received a call back the next morning (twice, I didn’t pick up the first time) and swapped emails, which were ver... Zobacz więcej
I ordered 2 lovely bobble table lamp bases at such a great price and excellent quality. The sage base went beautifully with my William Morris lamp shade and painted living room. Free and quick delive... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
First Choice Lighting for Design, Quality and Style.
Dane kontaktowe
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Zjednoczone Królestwo
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First Class Customer Service
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of Amazon is partly down to their excellent customer service. First Choice Lighting have taken a leaf from the same book. They now have a new loyal customer.
Replacement battery carriage
The contacts and the switch on the battery compartment for our bathroom LED mirror had corroded.
I emailed First Choice asking for the cost of a replacement.
Received a reply from Laura stating that a new battery carriage was already in the post, no charge.
Can't fault that kind of service. Well done First Choice.
start to finish great service
From start to finish great service. Delivery was prompt and good tracking procedure
Satisfied returning customer
Finally fitted the bathroom light. It looks fabulous. We always find what we want at First Choice.
Just what I wanted and delivered safely…
Just what I wanted and delivered safely to time.
Excellent customer care
Excellent customer care. An item was faulty, I emailed with photos and received a response almost immediately followed by a phone call very shortly afterwards. Replacement issued same day without having to wait for faulty item to be returned (I understand this is manufacturer dependent and may not always be the case). Items received (other than the fault) were really lovely and well priced. Would certainly order again in the future based on this (first) experience. Super speedy delivery with DPD also.
Product was faulty (at first) but customer care was outstanding
Product arrived and didn’t work properly. Rang but office was closed so sent an email. Received a call back the next morning (twice, I didn’t pick up the first time) and swapped emails, which were very promptly replied to. They immediately shipped a replacement and shared tracking details. Fingers crossed for the second one
Fast delivery and as described
Fast delivery and as described.
Great price and have had compliments
Great service
Great service, was not sure order method worked, but everything arrived on time and perfect condition.
Quick delivery
Quick delivery. Very helpful when I enquired about something. Just waiting for the electrician to fit the light! The website had one of the widest choices and it was easy to filter information.
Two lovely sage bobble table bases.
I ordered 2 lovely bobble table lamp bases at such a great price and excellent quality. The sage base went beautifully with my William Morris lamp shade and painted living room. Free and quick delivery, what more can one ask.
Great fast service
Easy ordering- great communication…
Easy ordering- great communication throughout. Prompt delivery and very happy with quality of product
Great customer service
I had a faulty light. Problems happen, but the follow up customer service was exemplary
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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