Very helpful, staff were very friendly, forgot my advisors name but he was not pushy, rung to check how things were going, sorted out a matching quote when I got a better one, and answered all my ques... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am a carpenter & have zero admin skills, I was worried about trying to organise insurance on my house purchase Fortunately I spoke with Jamie Wellum & thanks for having people like this in your c... Zobacz więcej
Reakcja na opinię
My partner and I have just bought our first home. I spoke with Thomas regarding a new home insurance policy. He was extremely professional, curtious and really took time to explain everything in great... Zobacz więcej
Reakcja na opinię
I spoke to Lewis today to discuss changes I wished to make to the level of our contents and building insurance cover. He listens carefully to my requirements and checked prices linked to a previous q... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
first2protect.co.uk
Napisane przez firmę
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Dane kontaktowe
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Zjednoczone Królestwo
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent response
Excellent response , proactive in understanding the situation
25 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear you received an excellent and proactive service, with a real understanding of your situation. We really appreciate your kind comments.
Really pleasant experience and Jamie…
Really pleasant experience and Jamie was all too helpful with walking me through the process especially with it being my first time buying a house and dealing with all the fun stuff that comes with it!
25 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your kind feedback!
We’re delighted to hear you had such a pleasant experience and that Jamie was so helpful in guiding you through the process, especially as a first-time buyer. We’ll be sure to pass on your kind comments.
Great
Tom L was super clear, friendly and knowledgeable. As a first time buyer, navigating this process can be tricky so it always helps having reliable and honest support.
25 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear Tom was clear, friendly, and knowledgeable. It’s great to know he was able to support you through the process as a first-time buyer—we’ll be sure to pass on your kind comments.
Odpowiedź od First2Protect
Thank you for your kind feedback!
We’re delighted to hear you received very helpful and excellent customer service. We really appreciate your comments.
Rent protection policy.
I spoke to Evelyn this morning about a new rent protection policy for my flat and she was most helpful,
friendly, and a pleasure to do business with.
23 czerwca 2026
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear Evelyn was so helpful and friendly while assisting with your new policy. It’s great to know she made the process a pleasure—we’ll be sure to pass on your kind comments.
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear you found the service quick, easy, and informative. We really appreciate your kind comments.
Odpowiedź od First2Protect
Thank you for your feedback!
We’re glad to hear your renewal was straightforward and easy—just what we aim for. We appreciate your comments!
Bloke that spoke to me was spot on
Bloke that spoke to me was spot on
24 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear everything was spot on—we really appreciate your kind comments.
Both Oscar and Jamie were most helpful…
Both Oscar and Jamie were most helpful in finding me a suitable home insurance policy, taking trouble to discuss in detail the various options.
24 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear Oscar and Jamie were so helpful and took the time to discuss the options in detail to find the right policy for you. We’ll be sure to pass on your kind comments.
Great Service
24 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your feedback!
We’re delighted to hear you received great service—we really appreciate your kind comments.
Had a very good customer service…
Had a very good customer service experience with Curtis
24 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your review. We’re delighted to hear that Curtis provided you with a very positive customer service experience. Your kind feedback is much appreciated and will be shared with him.
Tom was clear and precise
Tom was clear and precise about the benefits, limits and cost of the insurance. He got back to me when he said he would. His voice was clear and understandable. All in all an easy experience for me.
The on hold music was dreadful.
23 czerwca 2026
Odpowiedź od First2Protect
Thank you for your review. We’re pleased to hear that Tom provided clear and reliable information, and that he followed through as expected to make the process easy for you.
We’re sorry to hear the on-hold music didn’t meet expectations—your feedback has been noted and will be shared as we look to improve all aspects of our service.
This was my first time having to buy…
This was my first time having to buy home insurance and the situation was very baffling for me. After numerous online quotes with the most unnecessary and ridiculous questions (in my opinion) I stumbled across this site. I had the pleasure of speaking to Evelyn who was very lovely, she went through everything and I was totally surprised she didn't ask half the silly questions other sites were asking. She was very helpful, patient and kind to someone whose brain was completely fuddled at this point. I'm glad it was her who called me , she talked me through everything and I felt a lot more knowledgeable at the end. Thank you
23 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your review. We’re delighted to hear that Evelyn was able to make your first experience of arranging home insurance feel much clearer and less overwhelming. It’s great to know she was patient, helpful, and took the time to explain everything in a straightforward way, helping you feel more confident and informed. Your kind feedback is very much appreciated and will be shared with her.
Odpowiedź od First2Protect
Thank you for your feedback. We’re pleased to hear you found the service helpful and personal, and that your needs were fully met. Your comments are very much appreciated.
Very helpful staff member
Very helpful staff member
Solution focused and explained matters well
23 czerwca 2026
Odpowiedź od First2Protect
Thank you for your review. We’re pleased to hear Rebecca was helpful, solution‑focused, and explained everything clearly. Your feedback is very much appreciated.
Excellent service from Dennis
Dennis was very professional, efficient and explained the details of the policy very clearly. When I didn't understand a few things, he patiently repeated details and did not rush me. He got me a great deal for insurance and gave me several options to choose from, depending on my level of nned so that I could compare policies. Thank you Dennis!
24 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your review. We’re delighted to hear that Dennis provided professional and efficient service, taking the time to clearly explain your policy and patiently go over anything you were unsure of. It’s great to know he offered a range of options to suit your needs and helped you secure a good deal. Your kind feedback is very much appreciated and will be shared with him.
Renewing landlord insurance
The gentleman dealing with my call dealt patiently and concisely explaining what i had to do at each stage of the renewal. Unfortunately i cannot recall his name but he was a pleasure to do business with.
24 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your review. We’re pleased to hear the advisor handled your renewal patiently and clearly, guiding you through each stage. It’s great to know you had such a positive experience—your feedback is very much appreciated.
Odpowiedź od First2Protect
Thank you for your feedback. We’re pleased to hear you found the service helpful. Your comments are very much appreciated.
Fab service
23 czerwca 2026
Odpowiedź od First2Protect
Thank you for your feedback. We’re delighted to hear you received fabulous service—your kind comments are very much appreciated.
I called to clarify issues around my insurance policy account.
I called to clarify issues around a letter I received recently and the staff advisor took his time to check my account and confirmed the account was up to date, advising the letter was no longer necessary putting to bed my concern, his calmness was reassuring which was much appreciated.
22 czerwca 2026
Opinia niezależna
Odpowiedź od First2Protect
Thank you for your feedback — we’re glad Curt was able to provide reassurance and resolve your concerns with clear and attentive support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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