Bought a Final Fantasy playmat I had been looking at online, and so glad I shopped around. Found it at Firestorm Games for a brilliant price, service was super quick and got delivered this morning... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my... Zobacz więcej
Helpful staff when I had difficulty online ordering. Order came pretty quickly for the free shipping option. It would be helpful if an estimated delivery date was visible when checking the order statu... Zobacz więcej
I purchased a number of items from Firestorm Games as a present for a friend. I initially reached out to their customer service team to change the delivery address due to an error on my part. Their st... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Dane kontaktowe
Trade Street 15, CF10 5DT, Cardiff, Wales, Zjednoczone Królestwo
- 02920 227117
5,0
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 88% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Victor Corpse Bride Figure
The figure arrived the next day when it was suppose to take over a week which one was good. The process for buying was simple and easy to understand. The only downside is that the company they used to post mine did not knock or ring the doorbell at all and was only found later on when we had to take the dog out and found it. Luckily it hadn't been taken or damaged.
22 czerwca 2026
Awesome service as usual
Awesome service as usual , thanks firestorm . Quick pick and pack. Dispatched v.fast.
21 czerwca 2026
Staff are always nice and helpful
Staff are always nice and helpful. the store has a good stock
7 września 2025
Product arrived within 24 hours.
Product arrived within 24 hours.
No fuss exactly as expected lots of tracking info sent too
27 maja 2026
Item I ordered arrived in good time and…
Item I ordered arrived in good time and in excellent condition!
21 maja 2026
Awesome company
20 maja 2026
Service is secound to none
Service is secound to none, great delivery service, fantastic range of products and very reliable customer service.
14 maja 2026
I ordered a Warhammer kit for my sons…
I ordered a Warhammer kit for my sons birthday but as he was possibly going to accept the package I needed it to be in plain packaging, this is because with so many e-commerce companies your purchase arrives "In all its glory"; not ideal for a gift! However, I probably didn't word my request very well as the following day I received a phone call from Firestorm; a very nice young lady had rung to explain that they didn't offer a gift wrapping service if that was indeed what I meant. I then explained in a more understandable way what I'd actually meant. She was extremely helpful, friendly and polite but also professional. The package arrived within a couple of days and lo and behold it was in a plain box with no evidence of advertising upon it. Her name may have been Kendra! I think but she also managed to hold her own when as I was about to end the call I shouted "Cat! Don't eat that effing squirrel" I was of course rebuking our family pet for chasing said squirrel in the garden. I think she was shocked but managed to hold herself together admirably 🤣
It was excellently priced for what it was and was only available at that price from Firestorm Games. Thank you Team Firestorm 💙
11 maja 2026
Excellent service
Excellent service, arrived the day after I ordered on a Sunday. Very pleased.
9 maja 2026
Absolutely the very best and…
Absolutely the very best and outstanding service I have experience in postal ordering within less than 24hrs I received my copy of two fat ladies rules Sharp Practice sold to me at the best price around thank you
9 maja 2026
Excellent service
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my order, when it was picked and when it was shipped.
7 maja 2026
Very easy to order the required…
Very easy to order the required item.when a member of staff telephoned about a quire they were really polite and it was solved very easy.
20 kwietnia 2026
Fast easy delivery.
21 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.