After looking at fire surrounds at local stores & not finding anything i wanted decided to look on line. So pleased i did as i found this company, plenty of choice in styles & all priced very reasonab... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Exceptional service alltogether. Tilly is extremely helpfull, the Oak Fire Surround was made to a very high standard and the delivery was quick & simple. The driver even gave me some guidance on fit... Zobacz więcej
Had my fireplace installed on Tuesday and all I can say is it’s beautiful. It’s exactly as it should be. It was installed professionally and with little to no fuss and I am so pleased. I would recomme... Zobacz więcej
Thanks to Tilly and co at Designer Fireplaces for making our purchase go smoothly. From the free samples to your helpful delivery driver, everything was taken care of. Our fire surround arrived much... Zobacz więcej
Informacje dotyczące firmy
O Designer Fireplaces
Napisane przez firmę
ENHANCE YOUR HOME WITH UNPARALLELED CRAFTSMANSHIP
Since our inception in the 90s, Designer Fireplaces has been at the forefront of crafting exquisite fireplaces that don’t just light up rooms but also live. Based in Birmingham, we began as a small workshop and have since evolved into one of the UK’s premier fireplace brands...
OUR JOURNEY: FROM HUMBLE BEGINNINGS TO A MARK OF EXCELLENCE
Our story, rooted in the vision of our founder, Mick, began in a modest Birmingham workshop. Mick’s passion for traditional woodwork and commitment to quality has been the cornerstone of our brand...
COMMITMENT TO QUALITY AND SUSTAINABILITY
At Designer Fireplaces, quality is more than a standard; it’s our legacy. We meticulously source sustainable materials, ensuring each piece is aesthetically pleasing and environmentally responsible...
INNOVATION MEETS TIMELESS DESIGN
While we respect and preserve traditional designs, our creative team constantly innovates and stays abreast of the latest interior design trends...
OUR VISION: TODAY AND BEYOND
Led by Mick and his family, Designer Fireplaces continues to be a family-run business where each member contributes to our vision of quality and excellence...
EXPERIENCE THE LEGACY OF DESIGNER FIREPLACES
We invite you to explore our range and become a part of our story - a story woven with passion, craftsmanship, and a commitment to excellence. Let Designer Fireplaces be more than a choice; let it be a legacy in your home.
Dane kontaktowe
Unit 29, Phoenix Industrial Estate, B70 0AY, West Bromwich, Zjednoczone Królestwo
- 0800 008 0199
- sales@fireplace.co.uk
- www.fireplace.co.uk
4,8
Doskonała
3 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great quality product and service
Great quality product delivered, after extensive pre-sales advice and attention from Tilly. A beautiful focal point for our new mosaics studio.
24 maja 2024
Odpowiedź od Designer Fireplaces
Hello Esser-Miles,
Thank you for your kind words and positive feedback! We're delighted to hear that you are pleased with the quality of our product and that Tilly could provide you with extensive pre-sales advice and attention. It’s wonderful to know that our fireplace has become a beautiful focal point in your new mosaics studio.
Best Regards,
Designer Fireplaces
Great company
Great company, good communication. Everything went very smoothly, would recommend this company. The product was just what we expected.
18 lipca 2024
Odpowiedź od Designer Fireplaces
Hello David,
Thank you for your wonderful review! We’re thrilled to hear that you had a smooth experience with us and that our product met your expectations. Your recommendation means a lot to us, and we appreciate your positive feedback on our communication and service.
Best Regards,
Designer Fireplaces
Top Notch Product & Service
Fantastic prices, fantastic quality product and fantastic service. It's rare these days to find a company this good, my order was delivered by their own friendly driver just a few days after ordering and the aftersales service from Tilly was super quick and effective. I can't recommend this company enough. Well done Designer Fireplaces team.
16 lipca 2024
Opinia niezależna
Odpowiedź od Designer Fireplaces
Hello,
Thank you for your glowing review! We are delighted to hear that you found our prices, product quality, and service fantastic. It’s wonderful to know that our friendly driver delivered your order promptly and that Tilly provided quick and effective after sales service. Your recommendation means the world to us.
Best Regards,
Designer Fireplaces
Excellent service from initial purchase…
Excellent service from initial purchase to fitting, would strongly recommend.
30 kwietnia 2024
Odpowiedź od Designer Fireplaces
Hi Mark,
Thank you for your 5 Star review!
Best Regards
Designer Fireplaces
Good communication from company
The company kept in touch throughout from ordering the fire/fireplace to the delivery. Communication was good.
5 czerwca 2024
Odpowiedź od Designer Fireplaces
Hello Denise,
Thank you for your positive feedback! We’re pleased to hear that you appreciated our communication throughout the ordering and delivery process. Keeping our customers informed is a top priority for us, and we’re glad it made your experience a good one.
Best Regards,
Designer Fireplaces
Loved the mantels look so good in place…
Loved the mantels look so good in place
Great communication with me all the way. Thank you
15 lipca 2024
Odpowiedź od Designer Fireplaces
Hi Jane,
It is great to hear how happy you are with your new mantels, thank you for your 5 stars!
Best Regards
Designer Fireplaces
Excellent quality and service.
My whole experience with dealing with this company was positive from beginning to end. Despite having specific measurements it was no trouble for a bespoke fire surround to be made within the same pricing and timescale with no additional delivery charge. Delivery was prompt & efficient and we are thrilled with the quality and overall result. Excellent company for quality and service.
16 maja 2024
Odpowiedź od Designer Fireplaces
Hello,
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that our team could accommodate your specific measurements and provide a bespoke fire surround. It’s great to know that our prompt and efficient delivery, along with the quality of our product, met your expectations. Your positive feedback on our quality and service is highly appreciated.
Best Regards,
Designer Fireplaces
100% delighted
Every thing about my experience was excellent from ordering to final delivery. Tilly was exceptionally helpful with my order. The delivery was carefully done and the carriers did not leave until we checked that all was well with the mantelpiece and fire. Only when I confirmed that I was 100% happy was I charged. If only all companies could give such great service!
30 maja 2024
Odpowiedź od Designer Fireplaces
Hello Clare,
Thank you for your fantastic review! We're delighted to hear that every aspect of your experience, from ordering to final delivery, was excellent. It's wonderful to know that Tilly was exceptionally helpful and that our delivery team ensured everything was perfect before completing the charge. Your satisfaction is our top priority, and we truly appreciate your kind words about our service.
Best Regards,
Designer Fireplaces
Great product and service
Great product and service, excellent delivery, on time, well packed and keen prices
12 czerwca 2024
Odpowiedź od Designer Fireplaces
Hi David,
Thank you for your 5 star review.
Best Regards
Designer Fireplaces
Odpowiedź od Designer Fireplaces
Thank you for your 5 stars!
Exceptional service.
Very good communication. The product was delivered within the stipulated time frame and the workmanship of the product was of the highest quality and it looks absolutely beautiful!!
The driver who made the delivery was awesome! I have never known such a strong man.
He carefully carried in all the heavy pieces of the fire by himself. Altogether a smooth and happy experience. Keep up the good work!! Iam extremely happy with my purchase.
12 czerwca 2024
Odpowiedź od Designer Fireplaces
Hello Hedwig,
Thank you for your glowing review! We’re thrilled to hear that you were pleased with our communication and that your product was delivered within the stipulated time frame. It's wonderful to know that you found the workmanship to be of the highest quality and that the fireplace looks beautiful. Our delivery driver will be pleased to hear your compliments on his strength and care. We’re delighted that you had a smooth and happy experience and are extremely happy with your purchase.
Best Regards,
Designer Fireplaces
We are extremely pleased with our new…
We are extremely pleased with our new fireplace , the service before delivery was clear with the information about dates & times for arrival and the delivery driver was really friendly
The quality of the fireplace is excellent and we would recommend this company to future customers
11 kwietnia 2024
Odpowiedź od Designer Fireplaces
Hello Lynda,
Thank you for your wonderful feedback! We’re delighted to hear that you are extremely pleased with your new fireplace and that the pre-delivery service was clear and informative. It’s great to know that our delivery driver was friendly and that you find the quality of the fireplace excellent. Your recommendation means a lot to us.
Best Regards,
Designer Fireplaces
Great fire place hearth and oak…
Great fire place hearth and oak surround well made and great delivery time well pleased and would highly recomend this company a five star is well deserved thanks
5 kwietnia 2024
Odpowiedź od Designer Fireplaces
Hello Graham,
Thank you for your fantastic review! We’re thrilled to hear that you are well pleased with your fireplace hearth and oak surround, as well as our delivery time. Your recommendation and five-star rating mean a lot to us.
Best Regards,
Designer Fireplaces
Very easy process
Very easy process. Pleasant people. Lovely product, good price and delivered on time.
1 kwietnia 2024
Odpowiedź od Designer Fireplaces
Thank you so much for your feedback.
Communication with designer fireplaces.
Communication with designer fireplaces.
The product, choice of colour and size.
Delivery
21 maja 2024
Odpowiedź od Designer Fireplaces
Thank you so much for the 5 star review Mrs Benson!
When we ordered our fire surround every…
When we ordered our fire surround every thing was perfect.
And paid on delivery When we checked the fire surround
I would definitely recommend this company 100%
18 maja 2024
Odpowiedź od Designer Fireplaces
Hi Leslie. We're thrilled to hear that everything went smoothly with your fire surround. We're grateful for your recommendation and are pleased to have met your expectations.
Oak to make a home
Buying three items in oak, two of which are to bespoke sizes, the team could not have been more positive and helpful. The goods arrived at the time I was expecting without the excessive packaging some things are wrapped in. Each one is excellent.
25 kwietnia 2024
Odpowiedź od Designer Fireplaces
Thank you for your feedback! We're delighted to hear that your experience was positive. We appreciate your kind words.
Delivered on time
Delivered on time, everything was packaged securely. Delivery person very helpful .
20 kwietnia 2024
Odpowiedź od Designer Fireplaces
Hi Patrick, thank you for your great feedback!
Odpowiedź od Designer Fireplaces
Thank you Angela, glad you like your new surround!
Everything was as ordered and on time
Everything was as ordered and on time. Customer services very helpful,
1 lipca 2024
Odpowiedź od Designer Fireplaces
Thank you so much for your review Tony!
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