Unfortunately the cooker arrived damaged. It wasn't boxed, just wrapped in polystyrene and cellophane, which makes me wonder if it was returned previously and resold. I requested a replacement, bu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Received my brand new cooker and the door seal started peeling off. Contacted customer service multiple times and was repeatedly told this was normal, which was wild. Also the hob covers scratch reall... Zobacz więcej
"I chose a cooker hood from Ferre UK and I am impressed by how effectively it eliminates cooking odors. Although I had read mixed reviews on Trustpilot regarding the noise level, my model is surprisin... Zobacz więcej
Product was delivered incredibly quick and is an absolute bargain. Lovely product, my gas engineer had no problems installing it and was complimentary of it. Nice that it came with all the LPG convers... Zobacz więcej
Informacje dotyczące firmy
- Hurtownia sprzętu AGD
- również w kategorii:
- Hurtownia artykułów domowych
- Sklep z meblami kuchennymi
- Sklep z przyborami kuchennymi
Napisane przez firmę
Femaş Group was established in 1978. We have built seven production facilities, six in Kayseri and one in Istanbul. The site in Istanbul has 175,000 m² of buildings on a 250,000 m² site. We are a big family of 1,750 people keen to accomplish our mission which is to provide solutions with a wide range of production and to show our differences instead of offering similar or equivalent products by analysing the needs, demands, and challenges in 130 countries on 6 continents. Our aim is to combine our technology, labour and knowledge with our experience and to focus on solutions that most companies cannot even imagine. Our group of companies: Ferel Electronics, Mamur Technology, Mabaş Metal, Re-Ma Metal, and Remay have been structured to ensure that each specialises in their own field by focusing on in-depth development of unique superior products.
Dane kontaktowe
Albion Works Unit 1 A, DY5 3SZ, Brierley Hill, Zjednoczone Królestwo
- sales@ferrecooker.co.uk
- www.ferrecooker.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great prompt service
Great prompt service. The oven and hob are of high quality. Suits my small kitchen as I live alone. Planning many meals and batch cooking to save time
Faulty cooker within six months and no promised engineer visit
I purchased a Ferre F6IP40E7-MBL-RETRO-W 60cm freestanding dual fuel cooker under Order #14467, confirmed on 10 September 2025.
The cooker developed a fault within six months of purchase. I first raised the issue on 7 March 2026 through Ferre’s WhatsApp support link.
Before I travelled abroad for the Easter holiday, I was told that an engineer would be arranged to inspect/repair the cooker. However, nobody contacted me with an appointment, and no engineer attended.
I have since sent a formal complaint, but the matter has still not been properly resolved.
This has caused serious inconvenience because a cooker/oven is an essential appliance in a family home.
I have also tried to arrange separate kitchen appliance breakdown cover, but I could not find providers who list or accept the Ferre brand. This has increased my concern about the availability of aftercare, repair support, and parts for this appliance in the UK.
I am simply asking for this matter to be resolved properly, either by a confirmed engineer repair appointment, a replacement, or another fair remedy under my consumer rights.
I would appreciate Ferre contacting me urgently to resolve this.
I have found my experience excellent…
I have found my experience excellent with this company, I ordered a hob and it was brilliant, the customer service is excellent one of the knobs was damaged but they sent a replacement asap to me I'm even thinking of ordering a oven from them now I would recommend ferre to my family and friends .B
The item arrived damaged in three places
Great looking cooker
Great looking cooker, works well.
Delivery was excellent and the delivery driver was excellent
Fantastic appliance and after sales…
Fantastic appliance and after sales service had a small problem but all sort straight away thank you
Extractor not fitted yet but delivery…
Extractor not fitted yet but delivery spot on.
I order the cooker and with in days was…
I order the cooker and with in days was delivered the delivery men were very good with delivery would recommend this company to everyone the cooker is amazing delivery perfect 👌
I had no problems with the people who…
I had no problems with the people who delivered the cooker , But I don't know when I will see it as I am waiting on the council upgrading my kitchen
Excellent product
Well packaged, fast delivery and easy to install for the plumber. Like the individual grates for cleaning.
Great product and easy delivery
Fast delivery so far Good cooking…
Fast delivery so far Good cooking making nice pizza
cooker hood Ferre UK…
"I chose a cooker hood from Ferre UK and I am impressed by how effectively it eliminates cooking odors. Although I had read mixed reviews on Trustpilot regarding the noise level, my model is surprisingly quiet on the first two settings. The glass design fits my modern kitchen perfectly and it is very quick and easy to clean."
Doświadczenie Trustpilot
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