Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

After I read that people had problems getting their money back i tried to delete my account (before transferring money there luckily), i wanted to delete my account. Seems like there was no option, s... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Fairdesk is a huge scam. Do not trust any of the success ratings they advertise. Once you invest your money with them, their very best copy traders suddenly become dysfunctional and shortly thereaft... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Ok guys fairdesk app looks like not really professional But where my experience was going good untill i know They have somthing which telling me these sign not really good for your invesm... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This is the worst crypto exchange you can ever use. Today I withdrew $50 in btc and received $19. What ab absolute joke. DO NOT USE THEY WILL STEAL YOUR MONEY. furthermore on more than one occasion th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kryptowaluty

Napisane przez firmę

We are a crypto exchange and value customers


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

38 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Well organized fairdesk is back

Well organized fairdesk is back, good things like this are what we expect to see, not in other way round,you understand what I mean 🤔,the new fairdesk.io makes withdrawal possible for old users to withdraw back there funds, very well organized in deed👍.

21 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

The service operates through deceptive…

The service operates through deceptive financial claims. Deposited capital is not recoverable, and the promised returns are fictitious. I was similarly impacted𝒶𝑒𝗀𝗂𝗌𝓇𝑒𝒸𝗈𝓊𝗿𝓈𝑒𝚘𝚛𝚐provided prompt communication, clear procedural structure, and ongoing updates, ensuring a reliable resolution.

5 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Worst experience I've had as a beginner…

Worst experience I've had as a beginner to crypto trading.

I like the UI and it's similar to trading view for analysis and its easy to buy and sell but that's where the good stops.

Customer Support chat were reachable at first.

However, things start to turn for the worst.
After making two withdrawals in a day of 20k and then 5k.
The 5k usd was rejected with a "do kyc" message even though I already did standard verification which had a cap of 200000 USD a day. Hello? I was not even close to the cap and the reviewer was adamant that I had to do premium verification. Then I had to do premium verification after second rejection. Then next morning my account was locked with error message "Login not supported in your location".

I contacted customer rep and they told me I am in a supported region. Turns out they pushed me out to Risk Control and locked me out of my account. Why?? I had everything set up, MFA, withdrawal safety code, authenticator, so I do not see what could trigger risk control. I reached out to customer support and they created a case for me.

It gets bad after this because I have been waiting for more than a month now with my funds and assets frozen in my account.
No response from the tech team or risk control!!! Who is even working on it???? Customer Support could only say that they were the middle men and they can only wait for feedback.

After two weeks the chat window on the website stopped functioning and I can only contact them via email.

If there's no resolution, the least I can expect from fairdesk is to return my assets.

At this point, if I do not hear back from them soon, I can only reach out to regulatory authorities to report fairdesk for withholding my assets.

29 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I put in $250 to test out copy trading…

I put in $250 to test out copy trading for the first time. I chose to copy the "#1 trader" at that time, named "SHADOW 47" and the trader lost it all in a matter of a couple weeks. I have 26 cents left. Even if this wasn't a scam and he was a just horrible trader, I would have more than 26 cents left. This IS 100% a SCAM, do not use this service.

Fairdesk is simply taking advantage of the people who don't know much about crypto but do know its a gamble and are willing to sign the legal Terms and Conditions. You're just signing up to lose 100% of your investment, it's all just smoke and mirrors to get you sign that doc, then your money is gone within a believable amount of time to seem like your trader just had some bad beats. DONT USE THIS SERVICE!

1 września 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Hello Jamin, we deeply apologize for the unpleasant experience you encountered. While copy trading cannot guarantee a 100% success rate and traders may make mistakes, please be assured that we highly value every aspect of your experience with our copy trading service. We will forwarded your feedback to the relevant team as an important reference for improving our services.

If you need further assistance, please feel free to contact us, and we will do our utmost to support you. Additionally, we sincerely recommend trying the stop-loss and take-profit features, which can help you effectively manage risk and protect your assets during periods of high market volatility.

We look forward to providing you with even better service and hope that your future trading experiences are smoother and more successful.

Oceniono na 1 z 5

Confirming this is a scam

Account and assets have been frozen and ability to login has been blocked upon confronting Fairdesk Support of issues. As others have stated, the entire process is not transparent, and extremely sketchy in hindsight. I lost many thousands of dollars via "top traders" when I had access. I was never able to withdraw though and did not receive my deposit bonuses. You can set whatever trade limits you want, but every single promoted "top trader" will override your conditions by making (ex:) 20 trades of the same asset at the same time. You may have correctly set the platform conditions to not exceed $1,000 per trade, but now you have $20,000 at maximum leverage riding on a foreign "trader" with falsified trading history. I have screenshots of falsified trader history and confronted Fairdesk about it when they blocked me. I have seen liquidation prices change. I have seen trader's names change and their losing trades removed from their stats. I have experienced "top traders" leveraging opposite of what the market conditions are doing, many times.

***UPDATE*** following Trustpilot reply via Fairdesk: Not only do I still not have access to my account with frozen assets 3+ months later, but my email address to reach out to them is blocked by every single public Fairdesk email account. Not a single email has ever been replied to. I also used SHADOW 47 at the recommendation of Fairdesk's top trader list like the other reviewer and lost over $80,000USD in the same time frame.

If you are also a victim, please reach out to the Singapore Police Force (SPF) and file complaints with your respective regulatory agencies. My email is NalinMFG at gmail.com and I will happily get you in contact with who I'm working with.

25 maja 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Hi, Andrew, we're truly sorry to hear about the issues you've encountered while using our platform, and we understand your disappointment and concerns. To better help you, please provide us with your Fairdesk UID and screenshots, so we can promptly forward the problems you mentioned to the relevant team who will conduct a thorough investigation.

The issues you mentioned regarding the missing deposit bonus may be due to not meeting the required trading volume or because the deposit was not held for the required 14 days. About copy trading, it has trading risks because traders may make mistakes although they don't want a big loss. Additionally, the liquidation price will always move and it's based on the current market value of the position you currently hold.

Fairdesk is committed to providing a transparent and fair trading environment, and ensuring the security of your funds is our top priority. We have been actively refunding users if the loss is caused by our trading system. Should you have any further questions, please feel free to reach out to us at any time.

Oceniono na 1 z 5

This smells like a scam!

This smells like a scam!

> Signed up from a YouTuber's referral link
> Automatic process to create an account. I never talked with anyone, just made the account on the website and deposited funds.
> After a week or so decide to withdraw my funds.
> The withdrawal is held up in "processing" status for no given reason.
> Chat support with Mira. Mira says as a partner of the exchange I must ask my BD for withdrawal.
> I don't know what that means. Mira says I have a Business Development person, Zain, I must talk to. I have never once heard of this person or talked to them. There is no feature in the app to contact them. There is no contact info for Zain, no indication anywhere that my account is associated with a BD named Zain.
> I ask how to contact Zain. Mira says Zain will contact me.
> I ask how. Mira says Zain has my contact info.

If I were you I would stay away from this exchange. It feels shady and I have a bad feeling I will never be able to withdraw.

11 sierpnia 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Hi Jordan, it appears that your account is managed under our Business Development (BD) team. According to our terms of service, withdrawals need to be processed by your assigned BD so our support team kindly advised you to contact the relevant BD staff to proceed with your request.

It might be an issue during the registration process that caused your account to be classified under our Business Development team, which has unfortunately delayed your withdrawal request. We apologize for any inconvenience this may have caused. We can help your account to be re-classified under ordinary accounts. If you have any problems about withdrawal, please feel free to contact us.



If you need any assistance in reaching out to your BD or have any other questions, please let us know, and we will be appy to help.

Oceniono na 1 z 5

I can't login

I can't login, tried many times. The support told me the problem is that I use email domain name that is not well known and that I should use gmail. Thanks god I don't have any money there.

5 czerwca 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Hi Pavel. We're sorry to hear about the trouble you’ve had logging in. We understand that it can be frustrating when technical issues arise.

The reason for the login issue is indeed related to the email domain you were using. Our support team advised using a more widely recognized domain like Gmail to resolve the problem, as some lesser-known domains may encounter compatibility issues.

We appreciate your feedback and are actively working to improve our system to prevent similar issues in the future.

Oceniono na 1 z 5

Reagiert nicht in Echtzeit und zeigt Verluste nicht an.

Der Preis wird nicht in Echtzeit angezeigt und die PNL wird auch nicht in Echtzeit angezeigt. Ich war 1.35% im plus und habe die Position Geschlossen. Plötzlich war ich ca. 20% im Minus und dass kann ich nichtmal genau sagen, weil die geschlossene Position nicht mal gelistet wird und man es nicht nachvollziehen kann.

Der Support sucht erklärungen die keinen Sinn ergeben.

30 kwietnia 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Entschuldigung für eventuelle Unannehmlichkeiten, die Ihnen entstanden sind. Wenn Ihre Position zu Marktpreisen geschlossen wird, kann der realisierte Gewinn und Verlust (PnL) je nach Zeitpunkt der Schließung variieren. Der realisierte PnL hängt von Faktoren wie Ihrem abonnierten Betrag, dem Eröffnungspreis und dem Schlusskurs ab. Wenn Sie weitere Klärungen oder Unterstützung benötigen, zögern Sie bitte nicht, sich an unser Support-Team zu wenden. Vielen Dank für Ihr Verständnis.

Oceniono na 1 z 5

Fairdesk is a Huge Scam

Fairdesk is a huge scam. Do not trust any of the success ratings they advertise. Once you invest your money with them, their very best copy traders suddenly become dysfunctional and shortly thereafter your funds are gone. When you complain they do not correspond back with you via email as promised. They are in the same category with exchanges like FTX and should be vigorously pursued by the SEC for fraud.

… Also because Fairdesk is located in Singapore, they aren’t motivated to follow US laws for crypto exchanges. So buyer beware. These are just theives located off shore.

8 marca 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear Sir/Madam, we truly apologize the inconvenience you may have confronted. If your loss is caused by our trading system, we have been actively refund users. We highly recommend setting stop-loss and take-profit setting for each copied position to safeguard your funds. We value your feedback about copy trading and we will ensure that your concerns are promptly forwarded to the appropriate team.

Oceniono na 4 z 5

The best platform for copytrading

On this platform I can copy different traders at the same time with the same capital

4 marca 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear Sir/Madam, thanks for your commedation. If you have any questions about copy trading, please feel free to contact us.

Oceniono na 1 z 5

Scam Alert

I want to alert people not to use Fairdesk. I’ve had withdrawals frozen for no reason. I am now locked out of my account. Support gives vague responses and says they will contact me as soon as it has been resolved, but nothing happens. There are multiple users with the same issue. They are holding peoples funds hostage! Stay away!

5 marca 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear Sir/Madam, sorry for the inconvenience you encountered. If something went wrong with your withdrawal, please feel free to contact us. If you account is detected as a case of multi-account, it will affect your KYC verification and withdrawal. We can help you report your issue to our risk control team to review and ask if there is a solution.

Oceniono na 1 z 5

DO NOT USE

DO NOT USE - There is a major problem with stop losses not executing properly. I have been a trader for over 2 years and have never seen anything like it. Support team will just tell you it is slippage. I have spoken with dozens of other people this has happened to.

15 stycznia 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

We apologize for any inconvenience caused to you. Our Fairdesk team has been closely monitoring user feedback about stop-loss issues Please kindly contact our support team via email with your Fairdesk UID and order information. We will effectively provide our users with a solution. If it is due to our trading system, we will actively refund users because we value our users' trust and support and protect users' assets.

Oceniono na 1 z 5

This is the worst crypto exchange you…

This is the worst crypto exchange you can ever use. Today I withdrew $50 in btc and received $19. What ab absolute joke. DO NOT USE THEY WILL STEAL YOUR MONEY. furthermore on more than one occasion they liquidated my position before my liquidation price. AGAIN STAY AWAY

15 stycznia 2024
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear Sir, thank you for reaching out to us. Regarding the withdrawal fee for cryptocurrencies, it is clearly stated on our website and withdrawal page and our support team has been explained multiple times. The withdrawal fee is fixed, so regardless of the amount of Bitcoin you withdraw, the fee remains at 0.0007 BTC, so when you withdrew $50 in btc, you received $19. We kindly recommend you join our VIP to enjoy withdrawal fee discount.

Oceniono na 1 z 5

Chaotic KYC

First time I see KYC approval based on race not location -_-

27 grudnia 2023
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear sir/madam, some users from certain regions/countries may confront unsatisfactory KYC application. We truly apologize for any inconvenience this may cause. If there are any changes to our user eligibility criteria later, we will be sure to inform you via Fairdesk official email. Please kindly pay close attention.

Oceniono na 1 z 5

Not even an option to delete Account

After I read that people had problems getting their money back i tried to delete my account (before transferring money there luckily), i wanted to delete my account. Seems like there was no option, so i contacted support where i was told: "we don't support that function sir"
no more responses thereafter!

22 grudnia 2023
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear Fairdesk user, thank you for patiently waiting. We have developed account removal function. Please don’t hesitate to contact our support team so we can promptly help you!



Oceniono na 1 z 5

Based on Virtualbacon(Dennis)…

Great costumers service always to help. My issue was quickly resolve. Thank you Firedesk

9 grudnia 2023
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear Sir/Madam, thanks for your commendation. If something wrong with your withdrawal, please feel free to contact Fairdesk Support Team. We will help you check the reason why you can't withdraw money and provide an effective solution.

Oceniono na 1 z 5

SCAM ALERT!

SCAM ALERT!! They freeze all funds when trying to withdraw everything from exchange! Support is always the same guy!! Must be a One Man Scam Show!! BIG ALERT!! All positive Ratings must be bots or fake Reviews!! STAY AWAY!! ALL MONEY YOU HAVE AT IN THIS EXCHANGE IS LOST!!! SCAM ALERT!!!!

9 listopada 2023
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear AD Crypto, sorry for the inconvenience caused to you. If something went wrong with your withdrawal, please feel free to contact us. If you account is detected as multi-account and can't withdraw money now, we will arrange the specific time and date for you to withdraw money so you can receive an email notification sent by service@fairdesk.com

Oceniono na 5 z 5

awsome Team

only resaon i give 5 star is for fast payment and awsome support team.

14 października 2023
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Appreciate!

Oceniono na 1 z 5

It is a complete crap site

It is a complete crap site
There is nothing fair. the trade limits are high and withdrawals also.
and if You got fractions of different coins You are stuck because There is not an option to swap or exchange to combine. so it is a well designed rip-off site!
Would stay away at all cost!

7 października 2023
Opinia niezależna
Logo fairdesk.com

Odpowiedź od fairdesk.com

Dear SliverAG, sorry for the inconvenience caused to you. We will improve our user experience and product to provide a better trading environment. If you have loss due to our trading system, we have been actively refund users.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej