Formula One Autocentres - Cowley Recenzje 

73
Wynik TrustScore: 3.5 na 5

3,6

Unit 1, Oxford Trade Centre, OX4 6NF Cowley, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service! Highly professional and hassle free service. The staff were very friendly and helpful, and explained everything clearly, affordable price.Very happy with the service and efficiency... Zobacz więcej

Oceniono na 5 z 5

I went to your cowley branch on Saturday afternoon. I had trouble with the tyre monitor system. Jude was really friendly and helpful. Jude fixed the problem within minutes. Even though he was due to g... Zobacz więcej

Oceniono na 5 z 5

I had two tyres fitted, efficiently at Formula 1 autocentre Cowley. Unfortunately soon afterwards once of the balance weights fell of a wheel leading to a vibration at speed. That issue was recti... Zobacz więcej

Oceniono na 1 z 5

If I could one star I would. Ordered tyres via Asda and selected the fitting centre in cowley Oxford. Arrived early and they had no idea of my order and no tyres. Disorganised branch staffed by o... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Stacja kontroli samochodów
  3. Naprawa samochodu

Napisane przez firmę

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Napisane przez firmę

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Dane kontaktowe

  • Unit 1, Oxford Trade Centre, OX4 6NF, Cowley, Zjednoczone Królestwo

3,6

Średnia

Wynik TrustScore: 3.5 na 5

73 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,6

Wszystkie recenzje

(73)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5527

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Cowley-A good experience

Cowley, Oxford. A good garage experience. Courteous, quick and did the work properly. No corners cut. Several vehicles undergoing major repair work so capable of repairs on most vehicles. Happy to return and take my Audi Q5 in for a service etc at rates much less than an AUDI dealership. Booked two tyres and a 4 wheel alignment through Asda who use F1Autocentres as agents for such work. F1 Oxford fitted the tyres with balancing, new valves, a careful alignment test and rectification of misalignments particularly on one wheel which had uneven tyre wear. Asda said I would pay F1 extra for valves? Incorrect. Generally F1 prices seem lower eg. Asda wheel alignment £90. Free check at F1, if adjustment needed price £50.

14 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Waste of Time - No Sunday Service Despite Online Booking

I booked a service online for a Sunday, paid £165 upfront, and received a confirmation. Upon arrival, I was told they don't service cars on Sundays. Instead of apologizing or owning their booking error, they blamed me for trying to book that day. My time was completely wasted, and now I have to wait 5-7 days for my refund. Unacceptable experience.

15 czerwca 2025
Opinia niezależna
Logo Formula One Autocentres - Cowley

Odpowiedź od Formula One Autocentres - Cowley

Dear Kelly, we are sorry that your experience hasn't met our usual high standard.
Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care 01438 746633

Oceniono na 5 z 5

Ryan kindly did a diagnostic check on…

Ryan kindly did a diagnostic check on my car on a Sunday at short notice and we arranged for me to come back for a full check a few days later. It turned out I needed a new battery that they sourced and replaced within a few hours. All of this was done on what was clearly a really busy day for them. Ryan and Jude were both particularly helpful. I couldn’t recommend them highly enough, an absolutely wonderful service!

29 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic service under the new…

Fantastic service under the new management team - Highly Recommended!

I brought my van in 3 weeks ago for a wheel alignment, tyre change, stabiliser link and track rod ends replacement and I couldn’t be more impressed with the service. From start to finish, the team was professional, efficient, and incredibly helpful.

The manager, Ryan provided top-notch customer service, taking the time to explain everything clearly and ensuring I was happy with the work being done. The wheel alignment was spot on, and the new tyres have made a huge difference to my driving experience.

The whole process was smooth and hassle-free. If you’re looking for a garage that’s reliable, knowledgeable, and friendly, I highly recommend them.

Many thanks guys! 🤩

24 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great people - great service

Turned to f1 Crowley (most local garages were closed for Christmas) late in the day when on a long journey my car developed a mega oil leak. Jude on the desk and Nelio the mechanic could not have been more helpful, quickly identifying the problem and sourcing the necessary part, despite the fact that their supplier was past his cut-off time. Got me on my way in time to continue my journey and all for a very reasonable price. One further detail that may be helpful - I was told that this branch is under new management.

27 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Friendly and helpful both at reception…

Friendly and helpful both at reception and mechanic that happened to be at reception when I collected the car. MOT was discounted. I dropped off the car and was told to come back in a hour. Popped to Lidl opposite did a Christmas shop and car was ready when I returned.

24 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Misleading quote and poor customer service

Formula One Autocentres - Cowley, Oxford

I was left feeling very disappointed and annoyed after dealing with F1 Autocentres - Cowley. To help me compare different garages for a straightforward brake job I used Fixmycar.com to obtain quotations. Although not the cheapest quote, we decided to use F1 because they were convenient. I rang to book the car in and came in on Sunday as agreed to drop my car off only to be told that they don't do brake jobs on a Sunday because they can't get the parts. Whilst there though I confirmed the price for the job obtained through Fixmycar with the Manager. We took the car back today at 10am as agreed. About 30 minutes later I received a call saying that instead of the agreed £407 the work would cost £679, an increase of 67%. I believe that this is a scam as I expect they think most people will say okay then and pay the extra especially after leaving the car. There was no reason given for the increase and the original quote just seems to be a way of getting people in. I am especially disappointed as I checked the price on my first visit. Luckily, we were able to collect the car and go somewhere else, who described F1 Autocentre - Cowley as a bunch of cowboys.

My experience is that I have to agree with that assessment.

There seemed to be no acknowledgement from anyone I spoke to that they were at fault or should honour a quote issued on their behalf. If the quotes don't take into account the make and model of the car then what is the point of being on Fixmycar.

17 grudnia 2024
Opinia niezależna
Logo Formula One Autocentres - Cowley

Odpowiedź od Formula One Autocentres - Cowley

Dear Leigh,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 1 z 5

This is the worst garage I have ever…

This is the worst garage I have ever encountered, the worst maintenance staff, and the worst service. If you don’t want to waste your money, don’t patronize this company. Especially a maintenance staff named Shahid. He call him is the manager of the store, but the service quality and technology are really unimaginable.

1 września 2024
Opinia niezależna
Logo Formula One Autocentres - Cowley

Odpowiedź od Formula One Autocentres - Cowley

Dear kenneth,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

Formula One Autocentres Watlington Rd Cowley

My friend Jack and myself have recently used Formula One Autocentres garage in Cowley, Oxford and we were very impressed with professional service and excellent customer service of all staff in the garage. We have a very old car and
the staff there was very helpful, friendly and patient when explaining the problems and repairs. We were so impressed with their service that have already recommended their services to our friends.

20 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

We had a run flat blow on the A34…

We had a run flat blow on the A34 Oxford, formula one tyres s at Oxford, did not have the tyres but Chris suggested we ask the AA to take us on to our destination, which they did. At the same time he called Stratford on Avon branch, who organised the tyres for the next morning, we stayed at our hotel, BMW recovery and a spare tyre took us to Stratford, we were straight in, and price matched as well!!5** all round.

28 października 2024
Opinia niezależna
Oceniono na 1 z 5

Cheap for a reason, try to avoid.

They have so many one stars in google reviews. I wanted to put a review here as well so people are not misguided. I have done a full service + MOT there and now I am not sure if they have actually done the service or they just said they did because of all the lack of communication and incompetence. They don't seem to care about the reviews though, I guess this is because all of the garages are fully booked these days.

30 sierpnia 2024
Opinia niezależna
Logo Formula One Autocentres - Cowley

Odpowiedź od Formula One Autocentres - Cowley

Dear Dogan,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

1st Class service

Booked an MOT online at the Cowley Branch.
Car was inspected at the agreed time. One advisory with the exhaust was highlighted for repair. Everything else was fine.
Good thorough and honest service from F1 Autocentres.

15 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service

My car decided to start flashing a service light, I rang these, in a flap as my husband calls it, and they were not only able to fit my car in but service it before the end of the day so I can still get to work and take my daughter out for her birthday.

10 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Fixing my car

The young men at your Oxford branch went out of there way to fix my car I can not praise them high enough hopefully see you all next year
Janice Gardiner

1 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service given by the Cowley…

Excellent service given by the Cowley team. Very friendly and they go above and beyond. Very impressed, they have done my tyres and more recently my MOT. Took the time to show on the car and explain to me any advisories from the MOT.
Highly recommend!

21 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Fast and friendly

Fast, efficient service, friendly professional staff.

We highly recommend formula one, crashed the car they gave it a good check over for safety and changed a tyre for free, excellent and friendly service, cannot recommend them high enough, very good experience. 10/10

27 czerwca 2024
Opinia niezależna

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