Formula One Autocentres - Coalville Recenzje 

164
Wynik TrustScore: 2.5 na 5

2,4

Alcock Road, Coalville, LE67 3NU Leicestershire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Two new tyres fitted at Formula 1 Autocentre, Coalville, Leicestershire. Absolutely excellent service in every way, polite, helpful, excellent tyre-fitting. We were thrilled to receive such wonderfu... Zobacz więcej

Oceniono na 1 z 5

Awful experience! Booked in for service, tyres and brakes! Kept car for a day, had to chase them for updates and got car back 9 hours later and nothing had been done! Lost a days work, no apology no n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very friendly outfit,nothings to much trouble,always go the the extra mile in explaining things and fixing issues,this is my new(fairly)new, go to garage,as I get looked after very well,big shout ou... Zobacz więcej

Oceniono na 5 z 5

I can’t thank the team at Formula One Autocentre in Coalville enough! After a puncture late Saturday night, I wasn’t expecting a quick fix on Sunday morning. Despite being fully booked, they mana... Zobacz więcej


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Stacja kontroli samochodów
  3. Naprawa samochodu

Napisane przez firmę

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Napisane przez firmę

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Dane kontaktowe

  • Alcock Road, Coalville, LE67 3NU, Leicestershire, Zjednoczone Królestwo

2,4

Słaba

Wynik TrustScore: 2.5 na 5

164 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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2,4

Wszystkie recenzje

(164)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5230

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Oceniono na 1 z 5

Customer service needs some work

Turned up at 14:00 on a Sunday (open until 16:00). Went into reception and asked if someone could look at a tyre for me. I was told to come back tomorrow. I said I think it’s only a repair, insinuating I’d be grateful if they could have a look. And was told again to come back tomorrow. Surely someone could have had a quick look, advised whether it could be repaired, and booked me in properly for tomorrow? Especially frustrating as there were several staff standing around, not appearing to be particularly busy. Felt like poor customer service and I’ll be going to my usual place tomorrow.

8 czerwca 2025
Opinia niezależna
Logo Formula One Autocentres - Coalville

Odpowiedź od Formula One Autocentres - Coalville

Dear Joe,

we are sorry that your experience hasn't met our usual high standard.

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care
01438 746633

Oceniono na 3 z 5

Seemingly ok job done with tyres and…

Seemingly ok job done with tyres and MOT. Customer service not great though booked a specific time to be told it wouldn't be ready for hours later, only for it to sit on the forecourt for half that time.
Therefore the original appointment time was completely pointless, they could have rang and let me know to drop it off later. Why did it need to sit there on the forecourt for 90 mins doing nothing?

25 kwietnia 2025
Opinia niezależna
Logo Formula One Autocentres - Coalville

Odpowiedź od Formula One Autocentres - Coalville

Dear Paul,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

Informative and kind staff

Staff are extremely kind and informative, when i was becoming a little agitated (due to not understanding the faults), Brad took me to actually show me what they were describing and explained in a way I understood. Reception lady also extremely helpful and friendly. Always a great service at a reasonable price.

10 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Now that Brad is back in the coalville…

Now that Brad is back in the coalville branch I will definitely be using here on a regular basis. Unfortunately there was around a year where the guy on the front desk was not very polite or helpful and sometimes downright arrogant and rude. Today I walked in to a relaxed atmosphere and great service. Thanks Brad and the lads for bringing back a top service 👏

31 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

I dropped my car in without notice due to having a punctured tyre on the way to work. F1 Autocentres were able to take my car in as they knew I was in a bit of a predicament. They were completely honest with me and said they wouldn't be able to look at my car until at the end of the day because I hadn't booked in advance. I appreciated the honesty as I knew where I stood. The chap that server me was called Brad and he was excellent under difficult circumstances. He was having to handle everything on his own due to waiting for a new hire to start work. Excellent at multitasking in a busy environment F1 Autocentre are lucky to have him.

21 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Lifesavers on a Sunday morning!

I can’t thank the team at Formula One Autocentre in Coalville enough!

After a puncture late Saturday night, I wasn’t expecting a quick fix on Sunday morning. Despite being fully booked, they managed to fit me in and sorted everything quickly and professionally.

Their helpfulness and efficiency saved my day. Highly recommend them for top-notch service and going the extra mile!

24 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

We've recently started using our local…

We've recently started using our local garage for repairing our work vehicles.
So far so good, Brad is always super good at communicating with us in relation to progress updates and collection days/times.
They are now our go-to garage for all of our fleet vehicles. Thank you

1 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent!

I discovered on Saturday lunchtime that, after standing in the rain for a week, my car's brakes were making a hideous noise. The car was needed to drive to Stansted very early Tuesday morning. These guys (sorry, didn't get names) fitted me in right away (others were unable/unwilling to help), showed me the state of my (original) 8 year old brakes, got the parts and, with 2 guys working on it, the car was fixed, tested and home by 4pm. They may not be the cheapest but they certainly came to my rescue in a crisis. Thank you! I have already recommended you many times.

28 września 2024
Opinia niezależna
Oceniono na 3 z 5

Had 2 tyres fitted Sunday AM

Had 2 tyres fitted Sunday AM.
To my amazement, they wanted an extra £28 to clean up the rims of corrosion before fitting the tyres. It would have been 2 mins per wheel! I wasn't charged this when I had 2 tyres fitted last year and the rims were sanded then aswell. I thought it was standard for any tyre fitter to do this as part of the fitting.
Very reluctant to use again in the future!

29 września 2024
Opinia niezależna
Oceniono na 5 z 5

A solid 5* service as always from the…

A solid 5* service as always from the Formula One Autocentre branch in Coalville! These guys add real credit to the branch - Rich, Christian and now Brad who is back in action!!! Thanks Gents and keep it up… Been using this branch since it opened and will continue doing so :)

17 września 2024
Opinia niezależna
Oceniono na 4 z 5

Great service

Got 2 tyres, balancing and aligment. Also gas for the A/C. Excellent experience, I would definitely recommend them to friends.
Great service. Felt well looked after. Good prices too.
Suggestion: Perhaps find a better way to man / serve the front desk. Perhaps a bell or a camera. People has to wait and a bit (not a problem) and not being sure if someone is coming (that's the problem). Don't get me wrong, it comes from a good place. 🙂

15 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

I received first class customer service…

I received first class customer service from centre manager Richard. I had a blow out in my Porsche going across local train line and limped my way to the site. Richard checked my car and sourced me a tyre but I needed to get off site sooner. Richard allowed me to wait on site until I was recovered some hours later. Even though I didn’t make a purchase on this occasion I was still made to feel welcome, you often dread going into Tyre service centres due to lack of customer care but not at this site.

11 maja 2024
Opinia niezależna
Oceniono na 5 z 5

I booked an MOT test online.

I booked an MOT test online. When I arrived at Formula One, the gentlemen on the reception desk asked for my key and said I could wait if I wished. So I sat on one of the nice comfy chairs in the large clean reception. Less than an hour later I was handed my pass certificate.
Excellent, well organised. I was so pleased that I went there. I would highly recommend Formula One.

21 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Top notch, great service, great people 👍🏻

Dealt with Richard and Gary for tyres and MOT at Coalville branch today. Couldn’t be happier, brilliant service, extremely accommodating and friendly. Will be using F1 from now on. Top job lads, thanks a million for the 5 🌟 service, highly recommend. Daz/Tesla

20 maja 2024
Opinia niezależna

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