Formula One Autocentres - Chester Recenzje 

75
Wynik TrustScore: 3 na 5

2,9

11 Bumpers Lane, Sealand Trading Estate, CH1 4LT Chester, GB


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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Had my car booked in for an MOT and service,told to take it down at 8:30 on a Saturday to get told on arrival that the rolling road was broken so can’t do MOT’s, so they rebooked for in a fortnight l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent car and customer care. Delivered on all fronts, quality, time scale and competitive price. Cant speak highly enough of the new manager, Dean and his team who helped to secure a smooth exper... Zobacz więcej

Oceniono na 5 z 5

CHESTER, Bumpers Lane, Booked and paid online smooth transaction, emailed all details and time of MOT, dropped off early no problem, gentleman at desk friendly and chatty, excellent service all round... Zobacz więcej

Oceniono na 5 z 5

Last appointment of the day at Chester branch on 30/12/24. The guys took the time to point out the damage to a worn tyre which was being replaced and the potential consequence of that damage . They... Zobacz więcej


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Stacja kontroli samochodów
  3. Naprawa samochodu

Napisane przez firmę

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Napisane przez firmę

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Dane kontaktowe

  • 11 Bumpers Lane, Sealand Trading Estate, CH1 4LT, Chester, Zjednoczone Królestwo

2,9

Średnia

Wynik TrustScore: 3 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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2,9

Wszystkie recenzje

(75)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5501

Napisz recenzję
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Oceniono na 1 z 5

Completely unreliable.

Very hard to recommend this place after my first and last visit!

I had my car booked in with F1 Autocentres on Friday for its MOT. The garage then ring to rearrange it for today as he had some urgent personal issues (fair enough).

Anyway, I go to the garage this afternoon and 20 minutes later two coppers turn up to arrest the tester!

Would avoid!

25 września 2023
Opinia niezależna
Logo Formula One Autocentres - Chester

Odpowiedź od Formula One Autocentres - Chester

Dear Colin,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 1 z 5

Don’t use chester branch

Don’t use chester branch. Phoned on the Mon for 2 tyres fitting. Booked in for Wed. Turned up told to come back in an hour and it would be done. Got back they hadn’t started as they didn’t have the tyres. Told they would call me later in the day when they were in. They didn’t. After a couple of calls and false promises they eventually admitted they couldn’t get them. Wayne then tells me he spoke to another company and they had them and I just needed to call them. He hadn’t.

25 sierpnia 2023
Opinia niezależna
Logo Formula One Autocentres - Chester

Odpowiedź od Formula One Autocentres - Chester

Dear Craig,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

Excellent car and customer care

Excellent car and customer care. Delivered on all fronts, quality, time scale and competitive price.
Cant speak highly enough of the new manager, Dean and his team who helped to secure a smooth experience. I would recommend this Bumpers lane, Chester outfit over and above car technicians. I will continue to use the company. Well done and Many thanks to Dean and his team.

1 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service and efficient

Went in there on a Sunday afternoon with exhaust rattling thinking it probably wouldn’t get sorted same day but I was in and out within 45 mins ( part was delivered during this time aswell ) the staff was very friendly and delt with my problem efficiently and would return again if I have problems

30 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

I've used Formula One autocentres before, but this was the first time that I had visited the Chester branch. Driving to work, my car flagged up with an emission issue; they managed to fit me in that afternoon and fix my car within two hours in order for me to drive back home. I left feeling confident with my car, unlike the journey there, which felt very precarious!
Dean was the main mechanic that I dealt with- he was very friendly, professional, obtained the best deal for me and was upfront about the potential costs and the repairs needed on my car.
Would definitely recommend this garage again.

19 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

First time using them

First time using them. Had been recommended by friends.
Took my car on today for a service. Excellent service and pleasant staff and service.
Will use them again.

27 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Great service and genuine care!

Great service from the team at Formula One Autocentres in Chester! Not only did they provide the best price around for replacement brake pads, the phone contact I had beforehand was excellent and the job was completed perfectly on the day. I used to work in the motor trade and have vast experience of taking cars to garages for repairs. I find that you quite quickly get a feeling for how good a garage is from some fairly basic contact with them, and in that regard my impression of this garage is one that genuinely cares about its customers and wants to do a thorough, quality job with whatever work you entrust to them. These are good people, I highly recommend them!

27 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

5 star ✨ plus Fantastic

Phoned formula one for MOT they got me in the same day .This is the only garage I've left a review for as from start to finish the manager Dean was dealing with me kept me updated how my car was getting on .Dean's communication with me and other customers was brilliant through out the time i was there he knew his customers and the problems with there cars which was reasuring .Fantastic all round with all the staff and there work .And I managed to get to work on time due to there hard work .Will be using this garage in the future if they had more stars I would have given more

25 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent

I arrived on a wet Sunday with a toddler in tow and a nail in one of my tyres. The guys were very friendly and in under 20 minutes the tyre was repaired. They even parked the car just inside the service centre, so I could load the toddler back in without getting wet. Would definitely use again!

23 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Can't recommend this garage highly…

Can't recommend this garage highly enough. I found it on the off chance but was so impressed have since returned and will continue to do so. Dean, the manager keeps you informed, is extremely helpful and the work carried out is to a very high standard.

20 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Booked an intrim service on-line

Booked an intrim service on-line, which was easy and straightforward, received a confirmation email. Took car in and was told I'd receive notification when it was ready. Service all done and a phone call told me it was ready. Very prompt and efficient service, recommended and will use again.

12 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Chester Branch

Booked and paid for a new rear tyre to be fitted, arrived 15 mins before booked slot told to sit in room to wait , then the manager came in to ask when I booked it as they never had the tyre:- I told him it was the day before and I had a confirmation email, I was told they couldn’t get one for another 2.5 hours.. Not Good Service at all, someone could have contacted me earlier to save a 80 mile round trip for nothing , I have given this branch so many chances to improve there service and it fails every time so I will have to give up every using this company again !

Update :- just received a reply and they ask for me to contact customer services :- however if they check I contacted them yesterday and they said they would pass on my details to the regional manager and they didn’t bother to get get back to me .. Shame on them ! Zero Customer Service !!

11 lipca 2023
Opinia niezależna
Logo Formula One Autocentres - Chester

Odpowiedź od Formula One Autocentres - Chester

Dear Peter,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

Great customer service

Dean from Chester branch was brilliant he had a look at me car told me the problem offered a solution. Sorted out the order of parts and kept me informed of how long it would take til my car was fixed. Great Customer experience highly recommend these guys.

28 maja 2023
Opinia niezależna

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