Formula One Autocentres - Basingstoke Recenzje 

82
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Wynik TrustScore: 4 na 5

3,8

Unit 1, Winchester Road Trade Park, RG22 4AY Basingstoke, Hampshire, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

2nd time in a few months that I've used F1 Autocentre in Basingstoke and my online search for the best price led me to them on both occasions. I had 2 budget front tyres fitted, the online transact... Zobacz więcej

Oceniono na 1 z 5

Booked a puncture repair and arrived on the day for the pm slot given. No booking recorded. The online system took payment without booking at the branch. This possible fraudulent overbooking and taki... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have always used my Nissan Dealer for all my services since I brought the car back in 2015, they have in the past couple of years changed franchise, my service history was not transferred over and... Zobacz więcej

Oceniono na 5 z 5

Best service received from any garage I’ve been too. Just needed a simple tire change but unfortunately did not have a locking wheel nut key, instead of trying to upsell things and make me pay for thi... Zobacz więcej


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Naprawa samochodu
  3. Stacja kontroli samochodów

Napisane przez firmę

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Napisane przez firmę

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Dane kontaktowe

  • Unit 1, Winchester Road Trade Park, RG22 4AY, Basingstoke, Hampshire, Zjednoczone Królestwo

3,8

Dobra

Wynik TrustScore: 4 na 5

82 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,8

Wszystkie recenzje

(82)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5548

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Best service received from any garage

Best service received from any garage I’ve been too. Just needed a simple tire change but unfortunately did not have a locking wheel nut key, instead of trying to upsell things and make me pay for things I did not need to the guys in there recommend a place to get one. Ended up getting the key free of charge took it back to Formula One Auto centre and they had the tire changed within 20 minutes. Hassle free, friendly service from the guys at the Basingstoke branch. Would recommend.

8 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

This now my 4th year of using Formula…

This now my 4th year of using Formula one for service and mot for both my car and my wife's. I find the service I receive is always first class. I have every faith that the work carried out is excellent. Formula one I am sure can be beaten price wise from other less reputable garages but to me it's about the standard of work and trust I place in them. Thank you for your high standards and keep it up.

14 czerwca 2024
Opinia niezależna
Oceniono na 2 z 5

Had a tyre replaced and not happy that…

Had a tyre replaced and not happy that I was offered a cheaper price for tracking if I paid in cash.

14 czerwca 2024
Opinia niezależna
Logo Formula One Autocentres - Basingstoke

Odpowiedź od Formula One Autocentres - Basingstoke

Dear Paul,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 1 z 5

Absolutely disgusting and rude service

Absolutely disgusting and rude service. Booked my tyres via etyres, received a call from the Formula 1 Basingstoke, the man on the line was rude and shouted at me that they don't have any time to fit me in and I am not their customer. I will never come back obviously.

19 marca 2024
Opinia niezależna
Logo Formula One Autocentres - Basingstoke

Odpowiedź od Formula One Autocentres - Basingstoke

Dear Katie,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

Went in today for a MOT

Went in today for a MOT, Mine was due in 4days so needed something soonish! Tony
Greeted Me at the front desk and was
Super helpful and fitted me in today, Extremely grateful ☺️

Lovely happy guys I will be returning when I need my next MOT.

12 marca 2024
Opinia niezależna
Oceniono na 5 z 5

MOT due

On time,professional and friendly assistence and car ready on return.Well done Tony and team👍

14 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Skills. Knowledge, politeness

I phoned on Monday with regards to my vehicle and spoke with a wonderful guy called Tony who was truly helpful furthermore giving the best solution to my problems. I later in the day phoned back to see when the vehicle could be booked in, I spoke with another helpful guy called Nof, he went far and beyond to get my vehicle in asap, between both Tony & Nof they was able to fit my vehicle in today 07/02/2024. I dropped the vehicle off first thing and was welcomed by a fantastic team, acknowledging me walking into the branch and most importantly having the politeness to help. I would like to thank mark too for his knowledge in mechanics giving me good advice to maintain the function of the car, truly grateful for this. I have used a few garages in Basingstoke over the years but as a customer these guys should be rewarded for their hard work in addition are a great asset to formula one Basingstoke. I will always recommend this branch to others and continue to be a loyal customer.. thank you Tony,Nof,Mark for the service and this also extends to other colleagues. 😊

7 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Honestly don't bother

Honestly don't bother, should I say if your woman as I feel it's because I'm woman, they probably think they can do one over on me. my car went in for mot and full service, there was few thing needed doing. They over charge me on more then one car part. I even spoken to few people about it, they even said same about f one autocentre, same thing happen to them. I spoke to customer service, even they are trying to screw me over. They asked for like to like quote from another vat garage, which I had done and sent to them, they said they would give 10% the difference. We had been in contact emailing back and forth, but when sending them the quote, they hadn't replied back, I had sent them another quote that a garage had taken while to send me. Customer service then got back to me, saying they can't do anything as it had been 7 days (which they hadn't said anything to me that I had 7 days to do this) a rubbish company. Save yourself and go somewhere, where you will be treated better. The most annoying thing is, I use this garage so many times for my mot and tyres etc, and not had a problem. But this time they just screw me over.

6 grudnia 2023
Opinia niezależna
Logo Formula One Autocentres - Basingstoke

Odpowiedź od Formula One Autocentres - Basingstoke

Dear Hannah,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Oceniono na 5 z 5

Excellent service

Stopped with flat tyre. Nof and Craig were extremely helpful and changed tyre quickly and with no issue. Excellent service. Thank you!

20 października 2023
Opinia niezależna
Oceniono na 5 z 5

Amazing service

I woke up to a puncture on a bank holiday Monday so their was little help for me,I called formula one and they fitted me in straight away at a great price the customer service was excellent thanks I will definitely return 👍 🙂

28 sierpnia 2023
Opinia niezależna

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