Evans Halshaw - Vauxhall Citroen Nottingham Recenzje 

471
Wynik TrustScore: 4 na 5

3,9

Redfield Road, Clifton Boulevard, NG7 2UJ Nottingham, GB


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Oceniono na 3 z 5

Servicing only Monday to Friday. No good for full time workers. Unable to give specific times meaning you can be sat in the showroom for 5 hours waiting

Reakcja na opinię

Oceniono na 5 z 5

Excellent experience. Ronnie was extremely helpful, professional and patient. He explained everything, helped me find exactly what I was looking for and arranged for it to be brought down from Doncas... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Perfectly managed recall. A Software issue that we were not even aware of had developed, we were informed and tge issue was sorted promptly. Staff are efficient, freindly and proffesional.

Reakcja na opinię

Oceniono na 5 z 5

Our vehicle was collected on time and delivered back fully serviced and valeted. In addition, an airbag fault was diagnosed and corrected following a diagnostic test with only nominal charge. We have... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Napisane przez firmę

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Dane kontaktowe

  • Redfield Road, Clifton Boulevard, NG7 2UJ, Nottingham, Zjednoczone Królestwo

  • 0115 988 5500

3,9

Dobra

Wynik TrustScore: 4 na 5

471 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(471)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5575

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First MOT

The MOT was completed quickly and efficiently.

30 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Ashley,

We appreciate your kind words and are glad to hear that you had a positive experience with our service.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Service dept - exceptional

I purchased my car from the Leeds branch and drove it back to Nottingham. An electrical fault developed after the 2nd week and I was advised to take to the local garage to be investigated. Christmas time pressure was evident but the garage managed to fit me in on the 27th December. The work was completed over a couple of visits where the technician took the time to explain to me exactly what the problem was, and why it was so difficult to detect. Throughout, the service team have been fantastic - what a wonderful team - exceptional in this day and age.

30 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Geoff,

We appreciate you taking the time to share your positive experience.

It's wonderful to hear that you received such excellent service from our team, especially during a busy time like the Christmas period.

We're glad that the technician took the time to explain the issue to you, and that you were happy with the service provided.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Easy to book MOT and service on line

Easy to book MOT and service on line. Dropped car off and was ready at given time.
All staff very polite.

16 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Adrian,

Thank you for your kind words.

We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services

Oceniono na 5 z 5

Took my car for a service

Took my car for a service,
Got live updates from then as they were doing it.
Cleaned my car inside and out after the service

9 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Adele,

Thank you for your kind words.

We're delighted to hear you were happy with the service you received.

We appreciate you taking the time to share your feedback.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Amazing service!

Stephanie Fletcher went above and beyond when arranging to buy our car from us. Amazing service!

Jack Hudson from sales was also brilliant when we bought our car from them.

Thanks!

7 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Dom,

We are thrilled to hear about your positive experience and appreciate your feedback.

We are delighted that you found the service provided by Stephanie and Jack to be excellent.

Evans Halshaw Customer Services

Oceniono na 4 z 5

Dropping the car off for MOT

I was called a few days before just to confirm I was coming to the cars MOT. Rebecca was really good on the phone and on the day. It was in the midst of storm Darragh so football was cancelled. I got there for 8:30 I asked off if the MOT could be done a little quicker and Rebecca said she'd try and will give me a ring. It was done for 10:45 got there at 11 and they were just finishing the paper work. I was in and out and it was as you would expect :)

7 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi,

We appreciate you taking the time to share your experience.

It sounds like you had a positive experience with Rebecca, and we're glad she was able to accommodate your request for a quicker MOT.

We understand the challenges of dealing with unexpected weather events, and we're happy to hear that you were able to get your car in and out efficiently.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Excellent Customer Service

My Insignia was booked in to Evans Halshaw Nottingham on a Wednesday under warranty for repair, an hour later I received a call informing me of the cost (£500) incase the warranty didn't cover the repair. The work was done and I picked my car up that day, I was informed that the warranty people had not replied to go ahead with the work but I got my car back anyway. On the following Monday I was informed by the service department that they had finally received full payment for the repair. Great customer service as I could have been without my car for 6 days. Thank-you customer service lady's. 5 Star.

27 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Wayne,

We appreciate you taking the time to share your experience.

We understand that waiting for warranty approval can be frustrating, and we're glad you were able to get your car back on the same day.

We're committed to providing excellent customer service and will continue to work on improving our communication processes.

Evans Halshaw Customer Services

Oceniono na 5 z 5

I was delighted with the overall quality of work and customer relations - super!

I was very impressed with the efficiency and cost-effectiveness of the work done on my Insignia's transmission by your engineers. Your customer service staff member, Rebecca, was five-star excellent in every regard.

2 grudnia 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi David,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were impressed with the work done on your vehicle and that you had a positive experience with Rebecca.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Excellent experience at Evans Halshaw Abbeyfield…

Having visited Evans Halshaw Abbeyfield Road Nottingham 26-Nov for a gear transmission fault on my Insignia - I cannot praise the staff and service dept more. The lady on service reception was superb and could not have been more helpful. I also had occassion to speak with the technician working on my vehicle as he had some further questions as to what the problem I had been experiencing in order that he could deal with the problem effectively and efficiently which he did 0 car is now running superbly
My rating for the team out of ten is 10 plus
Well done and thank you
Norman Monday Nottingham

26 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hello Norman,

We appreciate you taking the time to share your positive experience.

It's wonderful to hear about the exceptional service you received from our team.

We are proud to have dedicated team members who strive to provide excellent customer service and ensure customer satisfaction.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Service

Timely and efficient.

19 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi James,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Oceniono na 5 z 5

Very efficient service with friendly…

Very efficient service with friendly and helpful staff..

15 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Tony,

Thank you for your kind words.

We're delighted to hear you had a positive experience with our service and staff.
Evans Halshaw Customer Services

Oceniono na 5 z 5

My car was issued with a recall notice…

My car was issued with a recall notice and although the parts were not immediately available I received a phone call when they were. An appointment was arranged at a time convenient to myself, the car was picked up, dealt with, washed and cleaned to a high standard. Rebecca phoned to inform me when the car would be returned and Anthony returned it . They are both very professional and considerate.

13 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hello Linda,

Thank you for taking the time to leave us a review.

We are delighted to hear that you had a positive experience with our service.

We appreciate your feedback and are pleased that you were kept informed throughout the process.

We are also glad that you found Rebecca and Anthony to be professional and considerate.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Evans Halshaw Nottingham - Brilliant staff & service

Another perfect experience for my service from Evans Halshaw in Nottingham. From the booking in service - I had a phone call reminder, to the actual day. Really great staff there, from the service desk to the staff doing the work. Car cleaned in and out immaculately and in good time. Thank you and please never close!

13 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Claire,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Oceniono na 5 z 5

I had recently lost my husband and had…

I had recently lost my husband and had to sell his vehicle due to financial difficulties. The sales advisor who dealt with myself was absolutely amazing she was so compassionate and thoughtful throughout the whole situation making this devastating time for me a little easier. I would just like to say a massive thank you for your kindness. Me & my husband had brought many vehicles from this Vauxhall garage over the years and have always been very happy with the service we have received. Thank you so much.

8 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Sereta,

Thank you for your kind words. We are truly sorry to hear about your loss and appreciate you sharing your experience with us. We are proud of our team and their commitment to providing compassionate and thoughtful service to our customers.

Kinf Regards, Evans Halshaw Customer Service.

Oceniono na 5 z 5

Mobility car service

It was amazing when I took my car for a service a man called Matt asked me straight away of I needed any help and he offed to park my car for me.
He even had a look for my wheel locking nut and handbook as I didn't know where they was...always so helpful and they take there time to explain what's going to happen highly recommend

6 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hello,

Thank you for taking the time to leave us this positive review. We are delighted to hear that you had such a positive experience with our team.

We are thrilled that you found Matt to be so helpful and that he went above and beyond to assist you.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Driving off happy!

Collected our new car yesterday after only speaking to Simon Watts on Sunday morning; what a super star! He sourced, got delivered, valeted and ready for us so we could go away today. Brilliant service and a “lovely lad” :-) Thank you Simon!

2 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Karen,

We're thrilled to hear about your positive experience.

It's fantastic that you were able to get your new car so quickly and efficiently.

We appreciate you recognszing the excellent service provided by Simon.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Car selling …

I sold my car at evans halshaw nottingham. I had my appointment with Stephanie fletcher who was awsome. She helped me and my dad with the whole process, very professional and funny. Everything went very smoothly and Stephanie made it so entertaining, thanks Stephanie your awsome.

3 listopada 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Stephen,

We're so glad to hear you had a positive experience selling your car.

It's wonderful to know that Stephanie made the process smooth and entertaining for you and your dad.

We appreciate your kind words about her professionalism and humor.

We'll be sure to pass your feedback along to her.
Evans Halshaw Customer Services

Oceniono na 5 z 5

Very helpful service

Very helpful service. Easy to contact them and they kept me informed throughout.
Very polite and friendly staff.

25 października 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Lou,

Thank you for your kind words and 5-star rating.

We're delighted to hear you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Fantastic experience

Excellent experience buying a used car. Every member of staff I interacted with whilst there were friendly and polite, but Rohan was the best! He was so incredibly patient and calm, making things clear and easy to understand. From the very first phone call after making the appointment right up to when I went to collect the car, Rohan was there if I needed him, and I'm confident he will continue to be there if I ever need him. First class service and I would recommend Evans Halshaw Nottingham to everyone.

26 października 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hello Kim,

Thank you for your kind words. We are delighted to hear about your positive experience and that you found Rohan to be so helpful.

We strive to provide our customers with the best possible service and we are thrilled that you found our team to be friendly, knowledgeable and helpful.

Evans Halshaw Customer Services

Oceniono na 5 z 5

First class

All was well. I was more than pleased with the service and help given to me by the serving dept. The collection and return of my car was first class and I was impressed by the smartness of the driver

29 października 2024
Opinia niezależna
Logo Evans Halshaw - Vauxhall Citroen Nottingham

Odpowiedź od Evans Halshaw - Vauxhall Citroen Nottingham

Hi Ron,

We are delighted to hear that you were pleased with the service and help provided by our service department.

We appreciate your feedback and are glad you found the collection and return of your car to be first class.

Evans Halshaw Customer Services

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