Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Trying to charge more for the car than the advertised screen price. Test drove a Peugeot 208 with screen price of £22,450 that was the easy part,given online valuation for trade in of £13,650 dec... Zobacz więcej
Reakcja na opinię
Came in today to have a look around & ended up (potentially) purchasing my first car. Staff were absolutely amazing at helping me understand everything regarding the car & we’re so friendly & easy to... Zobacz więcej
Reakcja na opinię
Lovely friendly people, Service provided at very reasonable quoted price and within timescale. Complimentary wash/vac appreciated. Waiting appointment really great as efficient use of my time. Com... Zobacz więcej
Reakcja na opinię
Went in today to change our motability car for a new model, we were served by James, he was amazing. Very polite, he guided us through the options and made absolutely sure we were happy with our choic... Zobacz więcej
Reakcja na opinię
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Napisane przez firmę
Every Day Low Prices
Oak Tree Lane, NG18 4LF, Mansfield, England, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The team was very helpful.i did mention something on my car is knew wanted fixing but was that's the only thing I would say but other then that all the work carried out on my car was brilliant.

Odpowiedź od Evans Halshaw - Peugeot Mansfield

Odpowiedź od Evans Halshaw - Peugeot Mansfield

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Mohammed Mollik at the Mansfield site was helpful, patient and professional when I purchased my car today.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
The mechanic was very helpful and friendly. He provided an excellent service.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
no problems but i found the service a bit to fast to do everything on my car .thanks

Odpowiedź od Evans Halshaw - Peugeot Mansfield

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Job, replacing timing belt, completed in time predicted and car returned neat and tidy. Thanks to Jason (reception) and all staff involved.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
The sales rep Scott lied to me about the 2L kia Sportage AWD BT66 LXV, did an over email sale without explaining any problems. Told me it was serviced and had no problems...
Cameras not working dpf system clogged exhaust system needed attention no new oil, no new air filter passenger sensor alarm going off when no one was sitting in the seat
No new tyres ( included nails came in the price of the vehicle) congealed oil that was thick and gunky and the turbo didn't work.
And then the cars engine seized up and won't crank when I was leaving home after a 13 hour shift.
Evans halshaw Mansfield told me I had no rite to reject the vehicle the sales rep was Scott he told me that directly when I called them up to tell them some more problems I had come across. They broke their own contract of 14 days return without questions. And the 30 day consumer rites act.
Because of the lies and disgusting sales strategies and apparently un trained staff in the law of contracts.
All in all Stressful and damaging service to me and my bank account and my piece of mind. All they care about is the commission, I believe they would sell a vehicle that was dangerous and wouldn't care about the consequences.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Fitting wrong/ faulty parts making the car unsafe for me and my family,
courtesy car that was given had two illegal tires on the front,

Odpowiedź od Evans Halshaw - Peugeot Mansfield

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Really helpful staff, after sales team went above and beyond.
Keeping me updated on progress of car.
First time I have visted Peugeot in years but will be back.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
I purchased a used car from the Peugeot Mansfield branch earlier this year and upon inspection noticed a defect in the car. I obtained something in writing to confirm Evans Halshaw would rectify this at no cost to myself. Despite months of calls and emails I have not received any response when I try to sort out the issue. Terrible customer service - I would not use or recommend again.

Odpowiedź od Evans Halshaw - Peugeot Mansfield

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Jason informed me throughout from booking in to repairs and sorting everything out thank you. My only downside was that under my warranty it said I could get a courtesy car and when I want I was told they had none until September.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
After repair testing by technician involved would have given the opportunity to negotiate ongoing repair without the discovery of ongoing fault whilst in the middle of hometime traffic conditions, thus causing further unease to the driver.
Road test after work carried out would have eliminated this disappointment,

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Rob - Top man, helped me everything, very understanding, reassuring bloke. Made me and my family feel very comfortable. Also loved to have a joke with you all. Recommend highly 6/5 stars in my mind

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Sorted out a bad oil leak on my ford kuga st, had the car for 2 days and repairs done ready for my holiday, thanks for a speedy job.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Disappointed and Shocked by the Service
I was incredibly disappointed by the level of service received from this dealership, especially considering its size and reputation.
I viewed a vehicle and agreed to purchase it. Although there were a few issues, I was assured by Tim that they would be sorted prior to collection—including replacing the damaged footwell carpet and repairing scratches on the bodywork. We allowed five days for the vehicle to be prepared.
Before arriving, I phoned to confirm everything was ready. Tim assured us the work had been completed and asked us to arrive at 9:30 AM due to a scheduled meeting. However, when we showed up, Tim wasn’t even working that day—it was his day off. The car was filthy, still had food wrappers inside, and even a McDonald’s fry left behind. It had additional scratches that weren’t present before, a new dent, and the carpet “repair” was a poor attempt—spray-painted rather than replaced.
We were promised the car would be addressed and ready to collect the following afternoon. When no one contacted us, we decided to cancel the purchase. Instead, we went to Vertu Motors, where we purchased the same model car (same year, fewer miles, better condition) for £1,800 less. The team there cleaned the car, touched up the paintwork, added a scent bomb, and even applied Diamond Brite—all within four hours. We drove away the same day.
What surprised me most was the lack of clarity around the Smart Cover. Tim failed to explain the inclusions and exclusions properly and implied certain repairs would be covered when they actually weren’t. For example, we were told scratches visible at collection would have to be claimed through the Smart Cover after purchase—despite them being pre-existing.
Overall, I would advise others to steer clear.

Odpowiedź od Evans Halshaw - Peugeot Mansfield
car serviced and washed, all staff were nice to deal with, car done in short time as wife waited for it

Odpowiedź od Evans Halshaw - Peugeot Mansfield
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.