Evans Halshaw - Ford Merthyr Tydfil Recenzje 

423
Wynik TrustScore: 4 na 5

4,2

Ford, Pentrebach Road, CF48 1YA Merthyr Tydfil, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would highly recommend Evans Halshaw, Merthyr. The sales person I dealt with throughout for the purchase of my new car was so very helpful & informative, never pushy, always giving me room to make m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We've just purchased our third car from Evan Halshaw in Merthyr and we are really happy with the car and the service we received. We'd like to give a big thank you to Matthew who made our car buying j... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A number of factors: 1. The ease with which communication between myself and yourselves could take place was tremendous. 2. The team both on the ophone and in the workshop demonstrated the skills... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Repair/service dept. Long delays in getting parts (not Evans' fault) during which time had to chase updates as frequently got no response on phone or to emails. OK when did get through. No perso... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy

Napisane przez firmę

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Napisane przez firmę

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Dane kontaktowe

  • Ford, Pentrebach Road, CF48 1YA, Merthyr Tydfil, Zjednoczone Królestwo

  • 01685 374111

4,2

Dobra

Wynik TrustScore: 4 na 5

423 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(423)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5338

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had an amazing experience

Had an amazing experience, Tyrone was more than helpful! Found my dream car and had the car ready for me in days! Highly recommend

15 grudnia 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello, Emily
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

Great service all round

Great service all round

12 grudnia 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

Adam helped us with our choice of car…

Adam helped us with our choice of car and was extremely professional throughout the process. Would recommend using Merthyr Evan’s Halshaw for your future car needs

8 grudnia 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello Neil,
Adam will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Ford Merthyr Tydfil Customer Services

Oceniono na 1 z 5

Scam Company. Do you investigation before buying

This was my first fora into used cars in the the UK and it has left a very bitter taste in my mouth. Brought a used AudI Q2 from them, ford Merthyr tydfil to be exact based on a friend's recommendation. Actually had to drive 140 miles to pick the car myself as they do not have Car drop service. Frankly i was easy to have all the papers signed. The dude assured me my papers will be in the post with 2 weeks. Its been 5 months! What was most frustrating is that the car started developing issues. Frequent calls to customer's service gave me assurances that it would be resolved in 48 hrs. Been on this now since August 2025!! Sincerely, I think they are more of a scam company now than anything credible.

9 sierpnia 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Dear Opeyemi,

Thank you for taking the time to rate the experience you have had with Evans Halshaw Ford Merthyr Tydfil. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Evans Halshaw Ford Merthyr Tydfil Customer Services

Oceniono na 5 z 5

Excellent service from Tyrone,really…

Excellent service from Tyrone,really helpful. Patient with the sale and went out of his way to support.cabt recommend enough.

Thank you 😊

12 listopada 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tyrone at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Oceniono na 1 z 5

Awful customer service rude aggressive staff at Merthyr

Rang to purchase a used car Merthyr branch, no call back waited all day Awfully rude staff and aggressive , and manger allows Sales man to listen in calls and shout. Avoid avoid avoid unless you have time to waste..

6 listopada 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello!

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Oceniono na 5 z 5

Very professional service provided by…

Very professional service provided by Tyrone. Made selling my car very easy& quick process!!!

18 października 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi Rebekah,

We're happy to hear that you found the service received from Tyrone professional and the car selling process easy and quick.

Evans Halshaw Customer Services

Oceniono na 1 z 5

Poor service

Bought a £14k car from here, electrical issue started about a week afterwards. Been sent from pillar to post to try and get the car fixed, promised calls back and let down on 3 occasions. Consistently blaming it on the Cardiff branch, when you contact the Cardiff branch they say to contact Merthyr. So unprofessional especially after spending so much money.

7 października 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi Daniel,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Oceniono na 5 z 5

great service and staff

great service, very quick, picked up my car and dropped off a very good courtesy car, very pleasant driver. The work on my car was to a very good standard and completed quickly and with good clear communication - thank you

3 października 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello Gary,

We appreciate you taking the time to share your feedback.

We're happy to hear that you received great and quick service, with good communication and a pleasant driver, and that the work was completed to a high standard.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Cameron was super helpful...

Cameron was super helpful and walked me through every step to getting the car I wanted with all of the options available. He also made me plenty of coffees and gave me the space to really explore the car as well as a test drive at my leisure. Great experience! Thanks Cam!

27 września 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello,

We're happy to hear that you had such a positive experience!

It's great to know that Cameron was helpful in guiding you through the car-buying process and made you feel comfortable.

Thanks for your feedback!
Evans Halshaw Customer Services

Oceniono na 5 z 5

Good friendly service

Good friendly service! Thank you!

18 września 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi Debbie,

We appreciate you taking the time to share your positive experience with our service and friendly team.
Evans Halshaw Customer Services

Oceniono na 5 z 5

Exceptional service

Exceptional service, Matthew was so helpful and made buying the car easy. I would recommend

12 września 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello,

We appreciate you taking the time to leave us a review.

We're happy to hear that you received exceptional service from Matthew and found buying the car easy.

Evans Halshaw Customer Services

Oceniono na 5 z 5

Fantastic company and staff

Fantastic company and staff. Service was seamless from start to finish. Matthew took care of everything. Sold my car for more than expected! Would definitely recommend this place time and time again. 5 stars for the coffee and Welsh cake!

5 września 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi Stacey,

We're happy you had a seamless experience with Matthew.

It's great to hear that you sold your car for more than expected.

We appreciate your recommendation and that you enjoyed the coffee and Welsh cake!

Thank you for your feedback.
Evans Halshaw Customer Services

Oceniono na 5 z 5

Fantastic service today.they did a…

Fantastic service today and when I pick the car up it had had a wash. That was a nice touch . Great work guys

21 sierpnia 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi David,

We're so glad you had a fantastic experience and appreciate you mentioning the car wash.

It's great to hear about your satisfaction with our work.
Evans Halshaw Customer Services

Oceniono na 5 z 5

Great experience highly recommend

Great experience highly recommend

29 lipca 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hello Peter,

We're glad you enjoyed your experience.

Thank you for recommending us; we appreciate it.
Evans Halshaw Customer Services

Oceniono na 1 z 5

They will sell you anything

The car they sold me had lots of problems and they couldn’t even be bothered to clean it

29 lipca 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi Rich,

We regret your experience and the car's condition.

We'll review our processes to ensure better quality.

Thanks for your feedback.
Evans Halshaw Customer Services

Oceniono na 5 z 5

Great company would definitely recommend

Great company would definitely recommend

26 lipca 2025
Opinia niezależna
Logo Evans Halshaw - Ford Merthyr Tydfil

Odpowiedź od Evans Halshaw - Ford Merthyr Tydfil

Hi Natalie,

We're happy to hear that you had a great experience.

Thank you for recommending us; we appreciate it very much!
Evans Halshaw Customer Services

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