Euronics Recenzje 

423
Wynik TrustScore: 3 na 5

3,0

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Oceniono na 1 z 5

Mi sono recato all' interno del centro commerciale per l'acquisto di un nuovo smartphone,prima di entrare da Euronics ho fatto un po' di spesa nel Conad sempre all' interno dell' ipermercato,una volta... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have dealt with the Eccles store over many years and continue to be impressed with their selection of products, expert service in-store and by the delivery guys. No problem with uplifts of old machine... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Having been recommended to Euronics when our dishwasher expired, we visited the shop( great to speak to people who really knew their product), agreed to buy the product they recommended, arranged a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

mi è stata attuata una truffa da parte di euronics, non ordinate mai sul sito, con le loro clausuline del ca zzo se vi fanno sparire da un pacco qualcosa lo prenderete in quel posto, ho ordinato un... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep AGD
  2. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

In the UK, Euronics is formed by a network of Local Independent Electrical Specialists. In many cases, they are family run businesses, some of which have been established for several generations. Your partnered specialist is always there and will offer you all the buying advise and after sales support you would expect from an independent retailer. Looking for a new appliance? Go online at www.euronics.co.uk or find your local store today... www.euronics.co.uk/store-finder


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

423 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,0

Wszystkie recenzje

(423)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 58

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Oceniono na 5 z 5

Axminster appliances/euronics fantastic…

Axminster appliances/euronics fantastic service, really helpful, highly recommend for service and price.

30 kwietnia 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your kind words.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Oceniono na 5 z 5

CT Bell - would highly recommend

CT Bell of Crowthorne is a member of Euronics, and have been fantastic in sorting a fridge freezer for my 80 year old mum. I live in Wales, and am disabled and had to find and replace Mum's fridge freezer online or on the phone. I called CT Bell and the lady who answered was very helpful. She explained about the kind of integrated freezer mum would need, and organised fitters to install it. We only had to wait a couple of days. It was fitted this morning by 2 professional and friendly fitters. I could not have sorted this out online, and the helpful advice I was given was excellent. Thank you!

28 marca 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Oceniono na 5 z 5

Euronics Axminster Devon Appliances

Euronics Axminster Devon Appliances ; Magic! Dishwasher delivered within 12 hours of ordering online. A bit of luck but then it was an extra consideration to put it on the truck at last minute. Thank you family Easter made easier!

28 marca 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Oceniono na 1 z 5

Rubbish Rewards Scheme

This is about their rewards scheme, basically so their product prices come close to competing with other retailers. I bought a Bosch vacuum from my local store Wilmers, Pulborough 5* for them as they are amazing. I wanted to give them the business, even though the price was more than £50 over that of John Lewis. I applied to Euronics for a £45 cash back/reward that was supposed to take 28 days. Nothing arrived by that time so I emailed them. They said sorry, it was on the way. It wasn’t, so 2 weeks later I sent another email. They have just replied (45 days into this) to say there is a delay and they are working on it. No kidding. I think they don’t want to pay me and are hoping I’ll forget.

Well you’ve all seen the reply. Another load of rubbish and buck passing. They know what my claim number is, I’ve sent it to them often enough.

Update:
I’ve re sent my claim number. Let’s see what happens after they have “reached out” to 365incentives.

19 marca 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to hear your review.

Euronics rewards are managed by 360incentives. If you could please contact our customer service team via phone on 01264 320 504 or via email on customersupport@euronics.co.uk with your claim reference number and we will reach out to the company to investigate this.

Kind regards - Euronics UK


We do not have access to your claim reference number due to as we have previously advised, it is managed by a different company called 360incentives who do not send us any information regarding the claims. If you can please contact us with your claim reference number, we will be able to reach out to the company to investigate this for you.

Kind Regards - Euronics UK

Oceniono na 5 z 5

Euronics Huntingdon Adams Cook & Pearce

Exceptional service and support. Highly recommended
Adams Cook & Pearce

12 marca 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely words.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Great all round service

Went into Penryn shop on Wednesday, really helpful knowledgeable staff helped me to choose a washing machine. It was delivered, old one taken out and new one plumbed in so efficiently and by really good blokes. Highly recommend. Tumble dryer next!

6 marca 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Oceniono na 1 z 5

Bought fridge to be delivered…

Bought fridge to be delivered today,local dealer said he may get it next week. Why you promise delivery and don't have appliances in local stock?Last time I did some business with you!

24 lutego 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

If you could please contact our Customer Care Team with your order number, they will be able to look into this for you.
Please contact them on customersupport@euronics.co.uk

Kind Regards, Euronics UK.

Oceniono na 1 z 5

False Advertising?

Ordered a Condenser Tumble Dryer from Euronics, as it had 'estimated' delivery date in three days time. Phone call the next day from local dealer saying that delivery will in fact be over a month away, as there is a shortage of tumble dryers, and they already have 10 on their wating list. Not complaining about the dealer, but Euronics should not be advertising totally inaccurate delivery dates when they don't have the stock.

EDIT on 6th March
Did everything that you said. Despite your promises, no-one at your Customer Services has bothered to get in touch, two weeks later. Apalling Customer Services. Going to make formal complaint to Advertising Standards Agency.

20 lutego 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We're sorry to read your review.

If you could please contact our Customer Care Team with your order number, they will be able to look into this for you.
Please contact them on customersupport@euronics.co.uk

Kind Regards, Euronics UK.

Oceniono na 1 z 5

Zero stars. Shocking (lack of) service.

I would have given zero starts but there are is no potion to do so.
After paying a £25 call out charge, we were given a visit time of between 1pm and 4pm to look at repairing a washing machine. No one called.
When we contacted them we were told someone was there at 3:25pm and knocked and rang the doorbell. Strange as someone was in all day and we don’t have a door bell. It was then rearranged for between2 and 3pm on the Saturday. Again no one called or rang us. Nor did they respond to emails.
We had to go to the shop to get a refund.
Real shame as we want to shop local. But completely unreliable and useless.
Avoid them. We won’t be using them again and will advise friends of the same.

8 lutego 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We're sorry to read your review.

Euronics is a Buying Group, and the Stores are Members of ourselves. They are independent retailers and we don't own them.
Unfortunately, we do not have engineers here at euronics.co.uk.

Please let us know which store this is in relation to and we will pass your feedback on to them for you.

Kind Regards, Euronics UK.

Oceniono na 1 z 5

I ordered a Bosch tumble dryer on…

I ordered a Bosch tumble dryer on 30/1/24 and was contacted the same day by the local agent to say unfortunately the only one left was the display model and the door was scratched. The order was therefore cancelled and fairly quickly had confirmation a refund was being processed. Unfortunately as at 13/2/24 no refund has been received. I know they say to allow 5-10 working days but this is ridiculous. I phoned Euronics on 12/2/24 to seek confirmation that the refund has actually been processed and hasn’t slipped through the net. This couldn’t be confirmed either way and an email was being sent to their finance dept and I’ve heard nothing since. I phoned again today and apparently the system is now showing something but still no refund. I suspect in reality this refund hadn’t been processed until I phoned. Trouble is £429 is a lot of money to stand out of for such a long time. This experience has really put me off ordering from euronics again.

14/2/24 refund finally received!

30 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Cooker hood installation.

Euronics (J.B. Postle & Son Ltd, North Walsham)

Not a simple or straightforward job, but carried out swiftly and efficiently by men that knew what they were doing.
Very happy with the neat and tidy job.
Thank you.

12 lutego 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely words.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Fantastic store and service

Fantastic store and service! Five star all the way!

Scunthorpe store

12 lutego 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your lovely words.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Allora mia madre è andata a comperare…

Allora mia madre è andata a comperare un smarth wath e la commessa di telefonia Marianna e stata molto gentile e sicuramente ritorneremo .ciaoo

4 lutego 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your feedback.

Please advise if you purchased this from a Euronics store in Italy or here in the UK? As we only deal with orders placed here in the UK, so if you could please advise which store this was for, we will pass on this feedback. If this was for a Euronics store in Italy we would suggest posting your feedback on the Euronics Italy page.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Great customer service

Great customer service ,store operative knowledgeable about items being viewed .I felt welcomed on entry to store with no pushy sales patter any questions asked answered . Item interested in checked for stock availability . All good ,item paid for and given an actual delivery time for next day. Contacted on the day to confirm delivery is 15mis away. Delivery driver very helpful and polite . I wish all purchases and deliveries were this easy. (Blackpool branch Oxford Square)

18 stycznia 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback. We will pass these comments onto the store for you. Kind Regards, Euronics UK

Oceniono na 1 z 5

Ciao

Ciao! Fatto l'ordine sabato 06Gennaio, preso in considerazione lunedì 08Gennaio... chiamato il Servizio Clienti per info... cordialità ZERO!!!... operatori antipatici... oggi, mercoledì 10Gennaio, dopo 56 ore, il prodotto ordinato risulta ancora nei magazzini Euronics!!!!!... provato a messaggiare... puoi inserire un massimo di 200 caratteri di testo, non riesco manco a fare l'introduzione del mio problema... non si sa la data di consegna, niente tracking... PESSIMO! MAI PIU' euronics!!!

10 stycznia 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

Here at Euronics UK, we only trade within the UK and in Pound Sterling.

If your query is regarding a store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Fantastic service.

Went into Brightmores of Burbage in Leicestershire for a washing machine. What a great service. Free delivery and we live in a first floor flat. In the past other companies don't want to know when you tell them. This place was brilliant. We went back the next day for a cooker hob and they even carried it out to the car for us. Thanks again Brightmores.

3 stycznia 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback. We will pass these comments onto the store for you. Kind Regards, Euronics UK

Oceniono na 1 z 5

I would like to look at the products on…

I would like to look at the products on euronics website but I have to put in my postcode first. I do not want to do that. So I won't be even considering browsing. Why insist on that.

6 stycznia 2024
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

Euronics Ltd operates the Site, which is an online marketplace platform where we, and our network of local independent electrical specialists (Euronics’ Agents) make products/services available to you for purchase.
In order to find products available in your area, we do require a postcode. This is in line with our moto ‘Shop locally, online.’

We apologise for any inconvenience this may have caused you and will pass this feedback onto the relevant team.

Kind Regards, Euronics UK

Oceniono na 5 z 5

Great service when I went in store

Great service when I went in store at the Cleveleys branch - really knowledgeable staff who advised me well on a replacement washing machine. Was delivered and fitted the next day. Superb :)

29 grudnia 2023
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you for your kind words. If you could please let us know which store this was, we will pass these comments on for you.
Kind Regards, Euronics UK

Oceniono na 5 z 5

Rileys saved Christmas

Went into Rileys in Bolsover 23rd of December my fridge freezer had broken down found one I wanted it was delivered 1 hour later many thanks to the lovely people in this shop also the people who delivered you saved my Christmas. Always friendly service would recommend to everyone

23 grudnia 2023
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

Thank you so much for your feedback. We will pass these comments onto the store for you. Kind Regards, Euronics UK

Oceniono na 1 z 5

EURONICS KI TEAM SE AISA EXPECTED NHI…

EURONICS KI TEAM SE AISA EXPECTED NHI THA KI , CLIENT KI COMPLAINT KO 1 MONTH ME BHI RESOLVE NA KAR PAYE
THIS IS TOO MUCH FRUASTTATED

NOW WE ARE LEAVING TO BUY EURONICS PRODUCTS FOR OUR ONGOING AND INCOMING PROJECTS, REPLACING THE SAME WITH JAQUAR/ HINDWARE

STILL OUR COMPLAINTS ARE PENDING AND NO ONCE ARE TAKING SERIOUSLY.

NOW I AM WRINTING THE EMAILS TO YOUR SENIOR AUTHORITY ALSO

26 grudnia 2023
Opinia niezależna
Logo Euronics

Odpowiedź od Euronics

We are sorry to read your review.

Here at Euronics UK, we only trade within the UK and in Pound Sterling.

If your query is regarding a store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

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