I would like to congratulate the sales assistant at Chester who did an excellent job of losing a watch sale at the value of £1095. I went in all ready to buy the Frederique Constant carre to be told I... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Visited Chester Eastgate store today to replace a faulty necklace bought online by my daughters as a Christmas present for my wife. The chat service had already emailed the store so they were expectin... Zobacz więcej
We went wedding ring shopping in your store today. Elaine was amazing, so friendly and helpful. She patiently showed us a few different rings we liked the look of, and then suggested one herself that... Zobacz więcej
Unreal experience. Went to the Chester store a few weeks ago as I had an issue with my ring and after my dad suddenly passed away the empathy and care shown by the manager Andrew was amazing. Thank yo... Zobacz więcej
Informacje dotyczące firmy
O Ernest Jones - Chester
Napisane przez firmę
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Dane kontaktowe
10 Eastgate Street, CH1 1LF, Chester, Chester, Zjednoczone Królestwo
- 01244346075
3,3
Średnia
33 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing Customer Service !
I called into the Chester Store to seek some advice regarding the cleaning of jewellery previously purchased from the same store and the adjusting of a watch strap, again previously purchased. I was greeted by the manager Andrew who couldn't have been more helpful and courteous. Whilst Andrew adjusted the strap I noticed an assistant Kim displaying a similar approach to more customers who entered the store. It is so refreshing to see the high levels of customer service being offered today by two individual members of staff from the same store. Congratulations Ernest Jones, the behaviour of your staff at the Chester store should be an example to many of the retailers today who's staff sadly don't display this level of professionalism.
22 maja 2023
Opinia niezależna
Excellent Service
From ordering to collecting my husband’s signet ring the service was excellent. I got the text to say it was ready, I wasn’t able to go in the next couple of days. They then rang to say they would post it out by courier if I’d like them to. I preferred to collect it with my husband, which I did. The ring is perfect & he loves it. Thank you Ernest Jones. I’m sure we’ll be back.
15 grudnia 2021
Opinia niezależna
Fantastic!
Fantastic experience visiting Ernest Jones in Chester today. The staff were warm, approachable, kind and helpful. Unbeatable service and care. The staff went out of their way to help me find a ring. I have never shopped in Ernest Jones before but will certainly return.
3 października 2021
Opinia niezależna
The ladies helped me a lot with my…
The ladies helped me a lot with my wife’s purchase and they were awesome with any question I had in the store
2 lipca 2021
Given wrong bracelet
The person at the shop was very helpful, we tried two bracelets on my baby, one of those we chose to buy. But when we got home, had a look at the bracelet and he had given us the wrong one! One that we didn’t even try on my daughter! Very annoying as we were away on holiday, and it was a present from my mother in law, so we had to use one of our holiday days to go back to the shop to get the right one!
23 czerwca 2021
Helpful store assistant quality product.
5 czerwca 2021
Wedding rings
Went to the shop several times to look for wedding rings, ended up buying the ones we'd first spotted in there.
Excellent service and quality
We recommend to some friends and they to bought their wedding rings from ernest jones
18 maja 2021
Superb Customer service from the Chester Crew
Superb Customer service from the Chester store. Re-sizing required, no troubles, dealt with efficiently by Lita and Maz. First class service with a smile.
13 maja 2021
Spot on
Very professional and efficient, no pushing you into buying what you ask to look at
Very polite and welcoming, thats why I buy from them
13 maja 2021
Very polite and helpful member of staff…
Very polite and helpful member of staff served us in the Chester store. Really pleased with the purchase and pricing was very reasonable.
11 maja 2021
Watch Alteration
I ordered my watch on the internet the strap was to small so I contacted the Nearest shop in Chester I found Lita very helpful and she ordered a larger strap
After two days I was contacted and called in the shop to have it fitted I found
Lita to be very pleasant and professional and would do business with Ernest
Jones again excellent service
21 kwietnia 2021
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