I went into Ernest Jones Bath 16/07/26 lunchtime looking to buy a watch. I said I will be buying but not today just looking today (I had a £3K budget). Only to be told most watches are in the window... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought a watch for our daughter's 18th. The manager who served us was friendly, patient, knowledgeable and helpful, stating we could have a full refund if she did not like it. She did like it and w... Zobacz więcej
Went in today with my sister as she wanted some rings cleaned and re-coated and a watch repaired. Greeted by the assistant manager Craig who was very pleasant and helpful. I then decided to have my en... Zobacz więcej
Reakcja na opinię
We would like to thank Kieran in the Bath store for helping us find the perfect ring ! He was extremely helpful and engaging whilst also being very patient as we took a while trying on various ring... Zobacz więcej
Informacje dotyczące firmy
O Ernest Jones - Bath
Napisane przez firmę
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Dane kontaktowe
29 Stall Street, BA1 1QF, Bath, Bath, Zjednoczone Królestwo
- 01225337194
3,2
Średnia
34 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service.
11 czerwca 2021
Very happy with this item.
11 czerwca 2021
Maria was super helpful
Maria was super helpful getting Judy’s engagement ring replated in time for the wedding. We also bought wedding rings while we were there!
6 czerwca 2021
Young man serving us extremely astute
Young man serving us extremely astute. Noted jeweller type I wore and guided me to something I would not have asked for but I loved it. He thought outside the box. Well done
3 czerwca 2021
A great range of lovely pieces to see…
A great range of lovely pieces to see and choose from. It was my first time to buy a delicate piece for me, very special day. Staff well prepared and amable.
27 maja 2021
Great advice and help from salesman on…
Great advice and help from salesman on purchase of gold chain , thank you
20 maja 2021
Watch
Saw a watch on display in Ernest Jones a baume and mercier Ltd edition staff couldn't have been more helpful, thanks to all the staff at Ernest Jones at Bath
20 maja 2021
Wedding Band
Excellent service bought my ring in 15 min
Service was very nice ,gentleman was great help .
KR
Ang
13 maja 2021
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Ordering was no problem but delivery…
Ordering was no problem but delivery didn’t happen when advised, i visited the store to ask if it had been delivered but the store manager said they didn’t have time to look, called the customer helpline 3 days later as still hadn’t heard anything & was advised that because it was internal delivery to store they had no way of finding out where it was & the best thing to do in future would be get home delivery
21 kwietnia 2021
Odpowiedź od Ernest Jones - Bath
Hello Jo, Thank you for taking the time to write this review, I am so sorry that you have had issues with delivery of your order. I am pleased that the ordering was easy and you are happy with that. However I am so sorry that the delivery is delayed. If you have not yet had this order yet. Please call us on 0800 458 1066 option 3 and quote 01650026, and we will be more than happy to assist you with this. Regards Luke
Watch purchased online
Watch purchased online. Package did not include an instructions nor was there a plastic protective covering on the watch face. After a visit to one of your stores, it was confirmed that it was likely the watch had been taken from store shop window. We feel this should be explained on the website prior to purchase.
We booked an appointment at your store, we feel that if your stores are going to operate a queuing system it should be indicated prominently that customers with appointments will be seen as priority & they should make themselves known on arrival before joining the queue.
13 kwietnia 2021
Odpowiedź od Ernest Jones - Bath
Hello there, Thank you for taking the time to write this review! Please accept my apologies that you had issues with the order and not being pristine! I hope the store was able to resolve the issue for you and thank you for providing feedback on how we can improve! If there is anything that has been left unclear or the issue still hasn't been resolved please call us on 0800 458 1066 option 3 and quote your case number 01642073 and we will be happy to discuss this with you. Regards Luke
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.