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Ergoflex Recenzje 

1869
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Product fine, delivery timing fine. However it should be noted that king-size mattresses are too heavy for a single person to deliver. Delivery driver, only one, had no lifting equipment or lifting a... Zobacz więcej

Oceniono na 5 z 5

I had ergoflex mattress years ago then changed to another brand due to menopause heat which never made any difference really. It was a pillow top mattress and after a while it had dips in in where... Zobacz więcej

Oceniono na 5 z 5

Love our new mattress! The old one was hurting my back but as it was an European King, not many companies sells this size and the company that I purchased from had closed down so I was struggling... Zobacz więcej

Oceniono na 5 z 5

We were replacing an old foam mattress from another manufacturer and were not sure about buying online. We read the Ergoflex reviews and decided to order the kingsize. It is just what we were hoping... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z materacami
  2. Sklep z łóżkami
  3. Sklep z pościelami
  4. Sklep z meblami do sypialni

O Ergoflex

Napisane przez firmę

Ergoflex - The UK's Original Mattress-in-a-Box - Highest Rated TrustScore

Ergoflex introduced the mattress-in-a-box category in the UK back in 2006 - a full decade before the competition caught on. The Ergoflex 5G is the product of everything we've learned since; premium materials, enduring comfort and an industry-leading 4.8 Trustscore from thousands of independent reviews.

Our signature true high-density disco elastic memory foam contours precisely to your body to relieve joint pressure and ease back pain. The Cool-Sleep airflow system keeps air circulating throughout, ensuring a comfortable temperature. Beneath it all, a high-resilience base layer gives the Ergoflex 5G its legendary durability - no sagging, no compromise in comfort, year after year. With a naturally breathable TENCEL cover that's removable and washable, we've created the perfect sleeping solution - and our customers agree.

As well as class-leading products, Ergoflex® also offers first rate customer service and aftercare. No chat-bots, no automated responses and no extensive wait times on email. Our phone line and email system is staffed by our friendly professional expert team, who are ready to answer any questions or queries you might have.

Check out our reviews then compare to other mattress-in-a-box brands - the difference is clear.

Loved by Customers. Loved by Experts.

Napisane przez firmę

Ergoflex® is a 2025 Which? Best Buy Mattress
Our mattress has earned another prestigious Best Buy accreditation from leading consumer group Which?, with particular praise for durability, breathability and long-term performance. As the UK's original mattress-in-a-box company, established in 2006, we know that our customers agree.
Ergoflex® is Recommended by Expert Reviews
It’s not just our customers who love the Ergoflex® mattress, the team at Expert Reviews do too. Their specialists put our mattress through its paces over an intensive test and found it to be a supportive, back-friendly choice, awarding a much sought-after “Recommended” accreditation.

A Tried-and-Trusted 10 Year Warranty

Promises Kept Since 2006

As the longest-established mattress-in-a-box brand, in business since 2006, we know our mattresses last the distance in the real world. That's why you can trust our ten year warranty - it's not a marketing gimmick, a copycat claim or guesswork - it's the real deal.

Dane kontaktowe

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Save up to 61% against competitors

Premium performance & value, saving up to £752 v direct competitor

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 77% z negatywnych recenzji

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4,7

Wszystkie recenzje

(1869)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 202

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Oceniono na 3 z 5

Good quality/design competitive price but lacks firmness and is rather too soft

We had to delay our purchase as the superking size was out of stock which was a bit of a blow having undertaken a lot of research and comparison with other brands, but it was possible to pre-order and secure the special offer price. Having never had a 100% memory foam mattress I wanted to consider it based on the reviews and recommendations I'd read and the design and quality of the materials. Mistakenly, I was under the impression this was a medium firm product and since we were replacing a mattress bought 5 years earlier from a certain Swedish retailer which had started to say in places, we wanted to try Ergoflex since it offered s good balance between affordability, quality, design technology and favourable reviews including that from Which? We had noted that the feel could take a bit of getting used to and should persevere for a good few weeks.Its just over a month now and regrettably whist it might suit some, no way is this medium firm equivalent. I have back issues and had checked its orthopaedic qualities, but this mattress is just too soft making it difficult to maintain correct posture because you literally sink into it as opposed to sleep on it. It was an ordeal getting the superking size up the stairs and unpacked so we have not taken up the option to return it, but I doubt we'll keep it for more than a year.

11 października 2025
Oceniono na 5 z 5

So far so good

My mattress was delivered promptly on the expected date and during the estimated time slot. The mattress itself is very comfortable and just what I was looking for. I am a bit sceptical about how long it will hold its firmness as I have had other foam and hybrid mattresses that have sagged after a short period of time, but so far so good.

13 listopada 2025
Oceniono na 5 z 5

Aches and pains have disappeared completely!

We bought this mattress 5 weeks ago after 10 years on the old one. Myself and my husband are pensioners and both agree that we are having the best night's sleep ever. Although we were expecting to find it difficult to adjust to it, it just wasn't the case. We have slept so much better and neck and back problems have disappeared altogether. Excellent mattress all round!!!

13 listopada 2025
Oceniono na 5 z 5

Thank you

Thank you, Ergoflex.

I finally got what I needed, the right mattress. After having tried three ‘trial’ periods from two other well known online mattress companies, all three mattress prior gave me terrible lower back pain and terrible sleep.

Having spent the last 15 years with the mighty ‘T’s’ memory foam mattress - I thought I wouldn’t be able to replicate that same mattress without the much larger price tag - was I glad I gave Ergoflex that chance before went back!

My King size Ergoflex 5G memeory foam mattress is awesome - I only wish I’d come to them before wasting precious time and sleep on the other two brands trial periods.

Thanks again, Ergoflex :)

12 listopada 2025
Oceniono na 4 z 5

A very solid supportive mattress

I would give the mattress itself five stars
By far the most supportive comfortable memory foam matress this is my first from them i have had two others
Delivery of a super king size mattress was by one man who could not manage
I would pay for the option of two person delivery
Offgasing happens with all these beds it’s taken about 7 weeks to clear the smell. Not a few hours as suggested on their info
Accurate info builds trust

12 listopada 2025
Oceniono na 5 z 5

Superb mattress, superb company

Thank you to Ergoflex x Recently purchased a Superking size mattress and we are so pleased with it. Really comfortable, in the right places and so supportive and yet relatively lightweight when tucking sheets in. Could not be happier. The process to order was simple, communication regarding delivery was excellent. Anyone looking for a foam mattress without metal springs, look no further!

6 października 2025
Oceniono na 4 z 5

Love my mattresses!

With this being my second Ergoflex mattress which was for the spare bedroom I cannot fault the product, they are amazingly comfortable! The only reason why I knocked one star off was because of the delay in delivering the mattress.

6 listopada 2025
Oceniono na 5 z 5

You won’t be disappointed!

We love our ergoflex mattress! After previously have a ‘snug’ mattress (which no longest exists) I was use to a me wort foam, I initially couldn’t fit one that was full memory foam, the right firmness and not a ridiculous price so I tried an Emma hybrid thinking how different can they be? Very is the answer! Little to no support and didn’t feel like it was good quality that would last so we returned within our trial period. My mum found ergoflex and sent to me, I was sceptical with the shorter trial and also just felt like I’d never find a good mattress again! But my partner and I both adjusted to the mattress straight away and have had good nights sleep ever since. Highly recommend if you’re in the market for a medium firm memory foam!

6 listopada 2025
Oceniono na 5 z 5

Very comfy

Very comfy, it’s was an easy order process, chose my delivery day and delivery was on time , the guy was friendly and took it upstairs for me. Good all round thank you

24 października 2025
Oceniono na 5 z 5

superb comfortable mattress

superb comfortable mattress, I normally buy Tempur, but with the price of them, thought I would give Ergoflex a go, for my daughter and guest room, especially as they give a money back guarantee if you dont like. Glad i did, everyone loves the new mattress, wont hesitate to buy another if needed in future

20 października 2025
Oceniono na 5 z 5

Love this king size mattress and…

Love this king size mattress and pillows. It’s so so comfortable. Took only a few days to get use to but I put that down to the poor condition or our 10 year old mattress we had before. Totally recommend Ergoflex as a product and retailer. Had a small wait for the stock to be in but not an issue. The mattress came rolled and was easy to handle and get into position, mattress did not get effected in anyway by being rolled and transported. Customer service was excellent with there updates. Great value for money.

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

Good service

Good service, great bed. Felt a little firm at first, but now perfect, and great for my back.

7 października 2025
Oceniono na 5 z 5

Finally…….THE ONE!

Thank you ergoflex for creating the PERFECT mattress that I thought didn’t/could not exist.
I’ve had surgery on my back, have hip pain, suffer from arthritis in my neck and also currently have a rotator cuff injury!
I needed a firm mattress to support my neck and shoulder but a softer one for my back and hips. We tried an orthopaedic mattress, an Emma and a simba mattress which all exasperated my symptoms. Our last attempt (before spending thousands on a tempur) was the ergoflex. I’d read all the amazing reviews but was sceptical as we’d previously done this for the Emma and simba ones. Thank goodness we trusted in the reviews! After the first night I knew there was a huge improvement but it’s now been over a week and I’m waking up refreshed, comfortable and almost pain free (I’m receiving treatment for my shoulder injury so a mattress couldn’t cure this although it’s really helping. All other aches and pains have gone though).
We can’t wait to go to bed every night now. I should also mention that we were a little worried about waking up
uncomfortably hot through the night as this had happened on the previous mattresses we had tried. We have been been absolutely fine with the ergoflex, my husband overheats in bed, this has not happened once.
We now have family members placing orders. I hope this review helps as being unable to sleep, uncomfortable, hot and pain is awful! We suggest you just give this mattress a go and I’m sure you won’t be disappointed.
Ergoflex, if you’re read this then we are hoping you release a pillow next 😉

15 października 2025
Opinia niezależna
Oceniono na 1 z 5

Scamming customers

Please do yourself and your backside a favour and don't buy this mattress or any products from this company. My back is in severe pain after almost a year I bought this in November 2024 so I'm using this death trap satanic 3 foam mattress for this long is a record! I must really love being in pain then! I bought a double and they are always half price on sale this is a red flag! I tried to contact support like many others and got a long-winded wall of text and the middle finger, and a computer says no response. This is a complete scam and I fell for it! They said there is nothing physically wrong with this after I sent them the images and truthful answers. So they will turn around and blame the divan or something else to refuse you the refund that's how these mattress companies work they sell a false warranty behind a load of words that mean nothing and they can charge a fortune for a bit of foam pieces glued together! I will be notifying citizens advice to try and claw back my money! I tried all the above! What a con! I cannot believe this I'm extremely upset and all of this pain and frustration for nothing! I cannot bend over and my lower side is in agony.

1 września 2025
Opinia niezależna
Logo Ergoflex

Odpowiedź od Ergoflex

Thanks for your feedback. We’re sorry that you have had an issue with your mattress, but as discussed we could not determine a warrantable problem. Our warranty is related to manufacturing and/or material faults, and we are always willing to address and rectify any issues that fall under this category. Unfortunately our warranty cannot cover comfort preferences, and this is why we have a free home trial period. We believe that your case falls under comfort preference and therefore cannot replace/refund the mattress under warranty. Additionally, we note that several of your remedies, including the use of Dettol detergent on the foam, are likely to have degraded the mattress performance.

As an aside, we strongly reject suggestions that we’re ‘scamming’ customers in any way. We take care that all information on our website and communications is as transparent and fair as possible, before, during and after purchase. Our warranty, along with all of our trading policies, is clearly detailed on our website. Again, we regret that your issue did not constitute a warrantable claim and fully understand that this is not the outcome that you hoped for, but we must point out for clarity that this does not make the warranty ‘false’.

In summary, I’m sorry that we cannot just give you a full refund after a year of use as you wished. Should you feel that our assessment is incorrect, we can help to arrange an independent assessor to come to your home and produce a report and finding. This will be in line with the very clear warranty terms. We note that this may not be suitable in this scenario as you stated you have already purchased another mattress and have no desire for a replacement, simply a full refund.

Oceniono na 1 z 5

NOT FREE RETURNS AT ALL BEWARE…

Your website banner offering free returns is misleading. Cost me £45 to return the mattress even though it was within the 30 days and we didn't like it. Do not believe the free return

8 sierpnia 2025
Opinia niezależna
Logo Ergoflex

Odpowiedź od Ergoflex

Thank you for your feedback. As discussed, our home trial and free returns offer is based on trying the mattress to determine comfort suitability. It does not apply, as in this case, when the mattress is not unboxed and tried. We do try and make this clear on our website and throughout the order process and absolutely do not intend to mislead our customers.

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