I agree that the customer service is poor and needs some improvement. I waited on the phone line for 20 minutes, and the lady on the phone had no idea what to do with my issue and just hung up on me!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our company constantly had people calling to get us to change merchant service providers. We were, quite frankly, satisified with our old company, and really didn't see any need to change. Sometimes i... Zobacz więcej
Equity commerce has been great for us. They showed us we didn't have to lease equipment, and didn't have to sign a contract with those cancellation fees. We have been given excellent customer service... Zobacz więcej
I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff. One thing I was disappointed a... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
18223 Shawley Dr, 21740, Hagerstown
- 1-866-790-3995
- jhoffman@equitycommerce.com
- www.equitycommerce.com
4,7
Doskonała
34 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Really enjoyed my experience.
My customer assistant was great. He went above and beyond to assure that I have what I need for my business. I haven't recieved my scanner yet, but, if it's preformance is as good as Seans, I'll be happy.
6 lipca 2012
Opinia niezależna
The very best in customer service!!!!!
Finally -- a company that actually employs personnel that you can talk with on the phone if you have questions or issues that need to be resolved. I would recommend phoneTransact to anyone. I have been very pleased with their customer service. I look forward to conducting business with them for a long time.
21 czerwca 2012
Opinia niezależna
Equity Commerce have been very helpful in the transition between companies.
Equity Commerce has done a wonderful job in helping with the transition between companies. To date we have seen savings from making the move to equity commerce. Josh is very easy to contact and if for some reason he is not available to take a call he returns my call within a very small time period. The only real problem we have had during this switch is becoming pci compliant but we need to have our IT tech make changes here in order for us to pass it is out of equity commerce control at this point.
13 czerwca 2012
Opinia niezależna
Josh and the entire team went ABOVE and BEYOND!!
Josh was more than willing to go out of his way, time and time again to fulfill our unique operational needs. This company is honest, straightforward and responsive. I appreciate Equity Commerce's involvement within our organization!
12 czerwca 2012
Opinia niezależna
great customer service
I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff.
One thing I was disappointed about was the card reader doesn't connect while I have my Otter Box case on my iPhone. Since having cases are pretty common with this phone, I would've liked a solution to that before I received my reader. I'll have to remove my case each time I use it, or buy an extender which is about $30.
12 czerwca 2012
Opinia niezależna
Customer service at it's best.
I am new to the company but was very impressed with the
ease of getting everying done. In addition, very speedy
response to any questions that come up.
12 czerwca 2012
Opinia niezależna
Equity Commerce is great
I highly recommend Equity Commerce. They make everything easy for you. The support is excellent.
11 czerwca 2012
Opinia niezależna
Poor iPhone app integration
It's been almost 2 months of phone calls to get this problem fixed. But still no success.
11 czerwca 2012
Opinia niezależna
Odpowiedź od Equity Commerce
Equity Commerce processes the credit card transactions on the back end. We will work the developer of the software for your iPhone to see if we can find a resolution for you. Your satisfaction is our number one priority
great service
i have not been with them long enough to write a full review. But so far so good.
11 czerwca 2012
Opinia niezależna
It's just so easy for me and my clients
It's to easy anyone can do it and with no contract I love it
11 czerwca 2012
Opinia niezależna
Excellent & trustworthy merchant processor
Equity commerce has been great for us. They showed us we didn't have to lease equipment, and didn't have to sign a contract with those cancellation fees. We have been given excellent customer service with no long on hold times, and no waiting to talk to some one who dosn't care about customer service. We trust Eqyuity Commerce to have our best interest in mind.
8 maja 2012
Opinia niezależna
Equity Commerce saved me $$$
The folks at Equity Commerce presented to me a program that would save me money in credit card processing fees. I accepted their offer (with a bit of skepticism); and true to their word they have been great to work with, and have indeed saved me money. I would recommend them to my fellow business owners.
8 maja 2012
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.