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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great customer service, swift installation, top quality components, and attractive price. Had a review on site one day after the initial call to the sales team that I'm interested to install solar pan... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After having solar panels and batteries with this company, we've now had a heat pump installed. Yet again, fantastic service from Mark and his team. Very professional and kept us well informed from ou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a bungalow that had solar panels fitted, but weren't working. Mark from Enviroplanet came promptly after we called. We discussed what was needed and how to improve on the current set up. A ve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We've just had our system installed with PV, Inverter, Battery and a PV diverter to push excess energy into the hot water system as much as possible before exporting to the grid. The people we dealt w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca energii odnawialnej
  2. Urządzenia i systemy energetyczne
  3. Energia słoneczna

Napisane przez firmę

Enviroplanet are a strong team of renewable experts, we provide renewable and sustainable energy solutions for homeowners. Our dedicated team work across Suffolk, Essex & Norfolk to support and develop all your requirements for energy-saving solutions.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

47 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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4,8

Wszystkie recenzje

(47)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

Highly Recommended

I'm very pleased with the service recieved from Enviroplanet and have been recommending them to interested friends and family since our install.

Mark assessed the house and explained the options clearly. He took into account aesthetics as well as performance when detailing our system. There was no pressure at all and he made sense of the various options.

Once we decided to go ahead the install (16 panels, 9.5kWh battery and Eddi) was completed within around 6 weeks, mainly waiting on DNO approval which was dealt with by Enviroplanet.

We opted for black panels and black bird mesh surround and it looks great on our slate roof (some installers are less keen to take on slate roof installs as it takes a bit more time to install).

Despite having a western-only array which is on the back of the house we have achieved up to 40kWh of generation in a day which I'm really impressed with.

Any followup questions have been dealt with promptly and Mark continues to be helpful.

I know from experience that not all solar install companies in the area provide this level of service.

1 czerwca 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you for your kind review Mr Giles and we were so pleased to be able to assist you. As a company from the initial survey to the final installation and the ongoing aftercare we work with Customers ensuring that everything meets your requirements and needs. On behalf of the team at Enviroplanet we thank you.

Oceniono na 5 z 5

Excellent service

I have no hesitation in recommending Mark and his team to anyone thinking about installing solar panels. Enviroplanet’s pricing and customer service are second to none.
I sought different quotes but Mark’s was easily the best and for identical equipment. He explains everything very clearly and is always available to answer any queries.
The team behind him, Rachel, Sarah and Linda were always so friendly and efficient, they are the epitome of excellent customer service.
George and John, the panel installers and Max, the electrician, were equally friendly and competent.
Excellent pricing, speedy installation and great customer service.

26 czerwca 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

On behalf of all the team from Enviroplanet we would like to thank you for your lovely review Mr Phillips. As you have found Customer Service is paramount to us from the initial survey to the final installation and After Care we are here working with you. Once again on behalf of the Enviroplanet team thank you for allowing us to assist you on your renewable journey.

Oceniono na 5 z 5

The Helpful Company

Have had nothing but friendly, helpful, professional and knowledgeable attention from everyone from Mark - he's the star; the installation team and the girls in the office. All have gone above and beyond to ensure everything was carried out as agreed. Their experience shone through, with an ability to get things done speedily. Would not hesitate to recommend this company.

26 czerwca 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

On behalf of the team at Enviroplanet, we would like to thank you Mrs Tredree for your very kind review and are so pleased that you allowed us to help you on your renewable journey.

Oceniono na 5 z 5

Excellent service on time and guided…

Excellent service on time and guided through the process from start to finish.
I would recommend to anyone

27 kwietnia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

On behalf of the team at Enviroplanet we would like to thank you for your kind review and allowing us to assist you on your renewable journey.

Oceniono na 5 z 5

Overall impressive performance

Our preferences and requirements were patiently discussed and the project easily understood. Soon after signing the contract we asked the expected impossible - to halve the lead time! The "office" rescheduled the same day! Installation was speedy and friendly. Since commissioning, inspection has confirmed all is working as expected. Well done and thank you.

21 kwietnia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you for your kind review. As a company we always try to accommodate our customers needs and requirements from the initial free assessment until final commissioning and after care. On behalf of the team at Environment we would like to thank you for allowing us to assist you in your renewable energy journey.

Oceniono na 5 z 5

Excellent team throughout!

Excellent team, great service throughout. Answered all our questions, very knowledgeable about what would work best for us. Very efficient, polite and punctual, no hesitation in recommending them to others. The online data tells you what is happening in real time and we are making the most of it!

14 kwietnia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

We would like to thank you for your kind review. Our aim is to always understand each customers needs and find a solution that is right for you. We pride ourselves on providing excellent customer service from the initial free assessment to the final commissioning and aftercare. On behalf of the team at Enviroplanet we would like to thank you for allowing us to assist you on your renewable journey.

Oceniono na 5 z 5

Happy client 😊

Mark and his team worked tirelessly to get my panels working correctly, they were delivered on time, the team were are so friendly, attentive and have been really supportive post sale.

Mark has gone out of his to ensure that I had the right amount of panels for optimum use, and I feel really happy that I'm now able to utilise the panels and significantly reduce my electricity expenditure.

All the team were very profession, from Ashley the electrician to George the master of roofing and the girls in the office.

Mark has been really supportive and I know that if I have any issues with the panels moving forward that he will be there for me.
Happy client!

18 stycznia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you so much for your review Deborah. As a company we are customer led, from the initial survey to the aftercare we are only a phone call or email away. On behalf of all the team at Enviroplanet we thank you for allowing us to help you.

Oceniono na 5 z 5

Unrivaled in their field

Great customer service, swift installation, top quality components, and attractive price. Had a review on site one day after the initial call to the sales team that I'm interested to install solar panels and a power bank, 3 days later got a quote. Once the quote has been accepted, the installation date has been scheduled in 4 weeks. I'm giving them five stars only because it's impossible to give them six :)

9 marca 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you for your great review Rad. As you state we try to ensure that from the initial enquiry that the installation is carried out in a timely manner. From all the staff at Enviroplanet we would like to thank you for choosing us to assist you on your renewable journey.

Oceniono na 5 z 5

Money well spent

I got a few quotes and decided on Enviroplanet as it had amazing reviews. Which were correct I later found.
From the initial home visit to completion was only a few weeks.
Everything was done professionally, tidily and competently.
I had a few issues at first but that was due my incompetence and was sorted out very quickly by just a few text messages to Mark.
Mark was always available even evenings and weekends to answer my many questions.
Thanks for a great job definitely recommend to everyone.

7 marca 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you for your review Steven. As a company we believe customers are paramount and therefore from the initial enquiry to the installation and aftercare we are available to assist you, even at weekends and evenings. On behalf of all the team at Enviroplanet we would like to thank you for allowing us to assist on your renewable journey.

Oceniono na 5 z 5

Everything went very smoothly

Everything went very smoothly, equipment installed neatly and efficiently, system up and running soon after completion, staged invoicing all as agreed. I would recommend Enviroplanet without hesitation.

4 marca 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

I would like to thank you for your kind review Dominic and I am pleased that you are happy with the service provided. Customer care is paramount to Enviroplanet and on behalf of the team we would like to thank you for allowing us to assist you on your renewable journey.

Oceniono na 5 z 5

Brilliant customer service received…

Brilliant customer service received from everyone at Enviroplanet. Our initial contact with Mark was extremely helpful, having had a quote from another company with no input. Mark answered our questions and gave us alot of information which was explained in terms we could understand. All contact with the office was easy and straightforward and the installation was carried out promptly and efficiently by all concerned. Very happy with our solar panels and batteries, all working as they should. Would highly recommended Enviroplanet to anyone.

11 stycznia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you so much for your review Mrs Burton, as a company customer service is paramount to us and also delivering and installing in a timely manner. From the Enviroplanet team we would like to thank you for allowing us to assist you.

Oceniono na 5 z 5

Outstanding customer service received…

Outstanding customer service received from all the Team at Enviroplanet from the initial quotation to the full installation! 14 panels, 9.5kw battery along with an Eddi. I would highly recommend this company and special thanks to the ladies in the office, Max, Kai, Mark and especially George. Fantastic work and system is amazing - thank you all 5 stars from us!

31 stycznia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you so much for your kind review Tony. At Enviroplanet we believe that customer service is paramount from the initial visit through to the installation and also the after care. The Enviroplanet team would like to thank you for allowing us to help in your journey.

Oceniono na 5 z 5

Really happy with our new solar panels…

Really happy with our new solar panels that were installed in October 22 and already seeing savings from this investment. Although we had to wait for the Eddi due to stock issues we are extremely happy with the service provided by Enviroplanet from the initial sale to the installation and aftersales. Being new to solar panels we had concerns about how the equipment worked however their representative came back to our home and went through it all. All of the installation team were very helpful and professional. I would highly recommend this company

31 stycznia 2023
Opinia niezależna
Logo Enviroplanet

Odpowiedź od Enviroplanet

Thank you so much for your review and we were glad to assist in your renewable journey despite the wait for the Eddi which as you state was down to a stock issue not only with our suppliers but across the country as a whole. Thank you again from all the team at Enviroplanet

Oceniono na 5 z 5

Worthwhile Solar Project

The company has been very good to deal with, starting with Mark, who created to project, the ladies in the office Sarah and Rachel and not least the installation team, Ashley and Josh, who did an excellent job.
The project took longer than the company expected, due to me being the first recipient of the Givenergy 9.5kW battery (lack of cable) and the new version of Eddi, all due to global supply problems. Nevertheless we have made good use of solar power from the start in August and excellent use of reduced rate electricity with the battery. I would certainly recommend Enviroplanet for your solar project.

16 sierpnia 2022
Opinia niezależna
Logo Enviroplanet

Odpowiedź od Enviroplanet

Thank you so much for your review. It was a pleasure to assist you on your renewable journey and also the savings that you are now seeing. As you confirm the stock issues were totally out of our control but hopefully this will no longer be an issue. Thank you again from all the team at Enviroplanet.

Oceniono na 5 z 5

A very efficent and proffesional experiance!

Having already had a salesperson visit and a quote from another company. Was looking for a second and third Quote. Mark Harvey from Enviro Planet gave me a lot more in-depth detail with simple-to-understand answers. His honesting filled me with enough confidence to give him the go-ahead there and then. From that point, everything he said would happen, happened.
The office is very efficient, with again plenty of information and any question answered.
Installation.
The office provides you with an itinerary from start to finish and it happened.
From the scaffold to the final commission the installation was never a problem. respectful, polite, clean, and a very professional job carried out by all.
Now Waiting for lots of Sunshine.
Would I recommend them? 100% I would!
in fact, My daughter has now had hers fitted!

16 stycznia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you Mr Peck for your kind review. As a company from the offset of your initial visit until the final installation and after customer service is paramount to us. On behalf of all the team at Enviroplanet thank you and we were glad to assist not only yourself, but your daughter on your renewable journey.

Oceniono na 5 z 5

Brilliant Company…

Quick to respond from the initial enquiry though to the installation and commissioning. The whole job was completed, before one of the Nation Companies responded to quote for the work.
Mark the sales advisor came up with an excellent solution for the restricted south roof space using larger panels to make the most use of the space together with the 9.5Kwh battery which was larger than quoted by other companies. During December my electric bill was halved by being able to load shift (Using cheap rate night time tariff to charge the battery to using during the day).
The Quote was very competitive for the solution which is going to save a vast amount with the ever increasing electricity cost.
All the team and great to deal with and the installation was completed with the minimum of disruption to a high standard leaving every thing clean and tidy.

1 grudnia 2022
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you so much for your kind review Mr Browne. As a company we guarantee our first visit within a week from the initial enquiry and hold stock to enable our installations to be carried in a timely manner. At Enviroplanet we are focused on customer service from the office to the outside teams and I am so pleased that we were able to help you with your renewable journey and reducing your electric bill immediately!

Oceniono na 5 z 5

Honestly is always the best policy

Not only were Enviroplanet the first company to respond to my enquiry about the suitability of Solar Panels for our kitchen extension, but they were patently honest. Their adviser, Mark Harvey, visited and explained in simple language, that I could understand, how solar panels worked but also what I should expect from an 8 panel installation on a roof whose orientation was not ideal. He was honest enough to say that he advised AGAINST an installation. This was because the expected return on the capital investment was, in his opinion, not worth it. How honest is that? No hard sell. Just efficient, straight forward and truthful. What more can anyone want?

6 stycznia 2023
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you so much for your lovely review Mr R. As a company we aim to provide homeowners with cost effective savings but do not believe in supplying products and solutions that will not do this. Thank you once again Mr R.

Oceniono na 5 z 5

Excellent experience in every way

Excellent experience in every way, Got 4 other quotes, but after weighing up all aspects Enviroplanet were the best suited to our needs. The deciding factors were all the others wanted to put in the east aspect of the roof, which would have been easier for the installer, but not from a generation point of view. Enviroplanet put the panels on the west and south aspect, with the battery wall mounted outside, they use all local tradesmen and answered all questions immediately. Would highly recommend,

6 października 2022
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you for your kind review Karen. I am so pleased that we could assist in your renewable journey, as a company we always listen to your requirements and fneeds from the offset and always try to accommodate if we are able. We always use local tradesmen, and as a company we always try to ensure we have stock available to enable our installs to be fitted in a timely manner and meeting all our customer needs. Once again Karen, thank you for choosing Enviroplanet for your renewable journey.

Oceniono na 5 z 5

Very happy experience dealing with Enviroplant.

We've just had our system installed with PV, Inverter, Battery and a PV diverter to push excess energy into the hot water system as much as possible before exporting to the grid. The people we dealt with, from Mark the salesman who sold us the system, Rachel and the girls in the office, the roofer - George [top man!!] who fitted the panels, down to Max and Kai who fitted the electrical side of things, including the GivEnergy inverter and battery, and commissioned it all were a pleasure to deal with and knew their stuff inside out - even the scaffolders were a hoot. We are seeing significant savings already - almost 3kWH today, the 15th of January! We're so glad we chose Enviroplanet. Thanks guys!

7 grudnia 2022
Opinia niezależna
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Odpowiedź od Enviroplanet

On behalf of the team at Enviroplanet we would like to thank you for your review Mr Form. It was a joy to to assist you on your renewable journey and we are pleased to hear that you are seeing significant savings already. Thank you once again from all the team at Enviroplanet.

Oceniono na 5 z 5

First class customer service

First class customer service from Mr Mark Harvey. Very friendly,
So helpful can’t do enough for you
and knowledgeable man who goes extra miles thank you

25 listopada 2022
Opinia niezależna
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Odpowiedź od Enviroplanet

Thank you Kelsey and I have passed your lovely comments onto Mark of which he is extremely grateful and glad to have assisted you on your renewable journey. Thank you for choosing Enviroplanet.

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