My Enlighten experience was done through my Dentist. To start, I genuinely believed that the grim shade of my teeth was just bad luck, genetics, and the heavy doses of antibiotics given through seve... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Enlighten is a great product, my husband & I use both the paste & the serum & are very pleased with the results. Delivery is always prompt.
Reakcja na opinię
I had my teeth whitened 2 years ago using enlighten. I have since used their toothpaste twice a day which has maintained the whiteness. Really impressed and will continue using their products .
Reakcja na opinię
Serum is the best my dentist recommends me to use it , postage is expensive cost £5 and it takes more than Five days to arrive , I bought one only
Reakcja na opinię
Informacje dotyczące firmy
- Wybielanie zębów
- również w kategorii:
- Fabryka kosmetyków
- Stomatolog
- Stomatolog kosmetyczny
Napisane przez firmę
Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.
Dane kontaktowe
Nora Leverton Court, 8, Randolph St, London , NW1 0TS, London, Zjednoczone Królestwo
- +44 0207 424 3270
- info@enlightensmiles.com
- www.enlightensmiles.com
4,6
Doskonała
461 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Teeth Whitening and Customer Service
I completed my two week whitening treatment back in 2022 and have been using the top-up gel once night every 2-3 months. Although the initial cost is quite steep, I think it's a great investment and honestly - it works. Lot of random people have been commenting on how white my teeth are. The annual top-up cost is negligible (and probably way cheaper than over the counter whitening products).
Enlighten's customer care is exceptional as well, which is actually why I'm writing this review. About a month ago, my fridge malfunctioned and the top-up gel (which is to be refrigerated), accidentally froze in my fridge. When contacting Enlighten whether it's safe to use, their response was to dispose of it but offered a replacement free of charge. It was especially nice because I didn't complain, nor asked for a replacement as it wasn't their fault.
I would totally recommend Enlighten to anyone who's looking into professional teeth whitening, as long as they can afford the initial treatment.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od Enlighten Smiles
Hi Richard,
Thank you for taking the time to share such a detailed and thoughtful review! We’re delighted to hear that your whitening results have lasted so well and that the top-up gels have been an easy, cost-effective way to maintain your smile!
It’s also wonderful to know our customer care team could help when your fridge mishap occurred — we always aim to go above and beyond to look after our customers, always!
Your recommendation means a lot to us, and we’re so pleased you’ve had such a positive experience with both our products and service!
We look forward to putting a smile on your face, and keeping it bright, for many years to come! :)✨
It’s the only toothpaste that seems to…
It’s the only toothpaste that seems to get my teeth a little whiter that’s better than not. I try a lot of products more expensive and they just don’t work. The night one is good morning you see a difference
7 sierpnia 2025
Odpowiedź od Enlighten Smiles
Hi Julie,
We’re so glad you’ve found something that really works for you. It’s great to hear you’re seeing a difference, especially with the night toothpaste — thank you for letting us know! :)
Less than half the price 😁
Great product, usually purchased from my dentist.
My dentist didn't have any in stock, so I went online and direct!
Less than half the price, now my smile is much brighter! 😁
6 sierpnia 2025
Odpowiedź od Enlighten Smiles
Hi Ricky,
Thank you for your feedback! We're delighted to hear you were able to get your preferred product and that is helping to keep your smile bright!
We truly appreciate you sharing your experience!
Odpowiedź od Enlighten Smiles
Hi there!
Thanks for your feedback! We’re so glad to hear your order arrived promptly — we aim to keep things quick and smooth every time!
Odpowiedź od Enlighten Smiles
Hi Laura,
Thank you for your feedback! We’re glad everything went smoothly and efficiently for you!
Odpowiedź od Enlighten Smiles
Hi Donna,
Thank you! We’re so pleased to hear you’ve had another great experience with us!
We truly appreciate your continued support!
Odpowiedź od Enlighten Smiles
Hi Miss Reid,
Thank you for your kind words! We’re so glad to hear your teeth feel clean and fresh — that’s exactly what we aim for!
We really appreciate your support!
Currently on week 2 of my treatment and…
Currently on week 2 of my treatment and i can already see a huge difference! I’m now more confident with my smile.
Week 1 - 10% - No sensitivity. I applied too much gel once and it irritated my gums but that was user error
Week 2 - 16% - Day 1. I got zingers during the last hour of treatment, but not after. currently experiencing mild sensitivity, but nothing too horrible (yet), depending on how the evening goes I will pause treatment for a day or continue if it’s not too bad.
Will update once my treatment is over!
30 lipca 2025
Opinia niezależna
Odpowiedź od Enlighten Smiles
Hi Temi,
Thanks so much for the detailed update — we love hearing how things are going! It’s great to know you’re already seeing a big difference by week 2 and feeling more confident with your smile!
Minor gum irritation can happen with a little extra gel, but sounds like you’re managing everything really well. If the sensitivity continues, speaking with your dentist is always a good call!
We’re excited to hear how it all turns out — keep us posted!
Love this product a really good buy
Love this product. Makes your teeth look good even my dentist commented on them looking so clean
25 lipca 2025
Odpowiedź od Enlighten Smiles
Hi Carol,
Thank you for the lovely feedback!
We're so happy to hear you're loving the product and even more so that your dentist noticed the difference too!
That's exactly the kind of result we aim for!
Brighter smile for my wedding
The at-home trays were comfortable enough to wear overnight without disturbing my sleep. The process fit easily into my routine and caused minimal sensitivity. The results were gradual but definitely noticeable within a week.
21 lipca 2025
Opinia niezależna
Odpowiedź od Enlighten Smiles
Hi Max,
Thanks so much for sharing your experience — and congratulations on your wedding! We’re really glad to hear the trays were comfy and easy to work into your routine.
It’s great that you saw results so quickly, just in time for the big day. Wishing you a lifetime of smiles ahead!
really good product and service
really good product and service, I use the toothpaste as I would normally and am really impressed with how effectively the post ‘ bleaching’ whiteness is maintained as well as stain protection. I would highly recommend this product and customer service. 👍
25 lipca 2025
Opinia niezależna
Odpowiedź od Enlighten Smiles
Hi there,
Thank you so much for your kind words! We’re thrilled to hear you’re impressed with how well the toothpaste maintains your results and protects against stains.
It means a lot to know you’d recommend both the product and our service — we’re so glad you’re happy!
Arrived on time and overall cheaper…
Arrived on time and overall cheaper than buying from dentist
22 lipca 2025
Odpowiedź od Enlighten Smiles
Hi Julie,
Thanks for your review! We’re glad to hear your order arrived on time and that you found good value in shopping with us!
Would highly recommend enlighten teeth…
Would highly recommend enlighten teeth whitening. Ive continued to use the toothpaste and wouldn’t use anything else, the results are amazing! Ordering from the website is easy followed by speedy delivery
17 lipca 2025
Odpowiedź od Enlighten Smiles
Hi Gill,
Thank you for such a glowing review! We’re so glad to hear you’ve had an amazing experience with Enlighten and that the results speak for themselves!
It’s wonderful to know the toothpaste has become your go-to, and that ordering and delivery have been smooth and easy!
We truly appreciate your recommendation!
Quick delivery and seems to be working.
8 lipca 2025
Odpowiedź od Enlighten Smiles
Hi John,
Thanks for your review! We're glad to hear that your order arrived quickly and that you're already starting to see results.
We appreciate your support and look forward to hearing how things continue to go!
Still disappointed
I put a review on in March to finally get a response.
I followed the advice and continued to whiten as requested.
Contacted Enlighten again as I still wasnt happy however the business development manager did not respond this time despite my chasing again after two weeks!
I contacted and spoke to someone However, same again. Contacted my dentist who yet again gave me more product to continue………………..
The lady I spoke to did ring me to see how I was getting on and I explained that I wasn’t happy with the results.
‘It’s nearly B1’ was my reply despite the ‘B1 guarantee’
As far as I am concerned I have spent £600 on a product and have not had the desired results.
Clearly the product works well for others however there are some of us for whom it doesn’t and to keep telling me it’s nearly the guaranteed shade and to keep whitening is not acceptable and poor customer service.
8 lipca 2025
Opinia niezależna
Odpowiedź od Enlighten Smiles
Hi Amanda, Ana here.
In March, I reached out regarding your treatment and coordinated with your dentist, who agreed to assess your case in consultation with our team. We concluded that, since your teeth were already close to a B1 shade, additional whitening gel would likely achieve the desired result.
I apologise for not responding to your recent email. Reason behind this was initially it took a little while to get in touch with your dentist. Afterwards, my colleague spoke with both you and your dentist by phone and were informed that the situation was being addressed and that there is nothing else to be added at that point. This review is the first written update we have received since, and we will review your case again.
Please note two points of clarification:
- The comment that you were “nearly at B1” was made before you received the extra gel. To confirm whether the additional whitening has achieved B1, your dentist must measure your shade using a Vita shade guide.
- Whitening can require more time for certain cases. Not achieving the target shade within the standard three weeks does not indicate treatment failure. If your dentist believes that an additional two weeks of gel will achieve B1, we recommend following that plan. We provide guidance based on our experience, but your dentist’s clinical judgment ultimately determines the course of action.
I will follow up by email shortly to discuss the next steps.
Best regards,
Ana
The toothpaste is amazing
The toothpaste is amazing, Fors what it says. Keeps my teeth clean and white.
6 czerwca 2025
Odpowiedź od Enlighten Smiles
Hi Roxanne,
Thank you for the kind words! We’re so glad to hear the toothpaste is doing exactly what it’s meant to — keeping your teeth clean and white!
We really appreciate your support!
Excellent toothpastes
Been using both toothpastes since having a whitening treatment. Really working at keeping teeth white. Tastes great. Online ordering and shipping fast. Of course quite expensive but well worth it in my opinion.
23 czerwca 2025
Odpowiedź od Enlighten Smiles
Hi Paul,
Thank you for your wonderful feedback! We’re so pleased to hear the toothpastes are helping maintain your whitening results and that you’re enjoying the taste too!
We are thrilled to hear that you know they’re worth it! We're always improving and testing the formulation to keep bettering them!
There is no other toothpaste like this!
This toothpaste is brilliant, I have been using it now for years and I will never change to another one. The cleansing is so good and the sweet taste of it stays with you all day. It also whitens, what else would you want! Deliveries are always very prompt and very well packaged. Great service 5*****
17 czerwca 2025
Odpowiedź od Enlighten Smiles
Hiya!
Wow — thank you for such a fantastic review! We’re delighted to hear you’ve been loving the toothpaste for years and that it continues to deliver everything you need — from a great clean and lasting freshness to whitening power.
It’s also wonderful to know our deliveries and service have been consistently reliable for you! We always aim for stellar service from start to finish!
We truly appreciate your loyalty and look forward to being part of your routine for many more years to come!
Delighted with the results of enlighten…
Delighted with the results of enlighten serum and whitening toothpaste. And quick delivery.
16 czerwca 2025
Odpowiedź od Enlighten Smiles
Hi Cyndy,
Thanks so much for your lovely feedback! We’re delighted to hear you’re enjoying the results from the serum and whitening toothpaste, and that your order arrived quickly.
We appreciate your support and look forward to being part of your smile care for a long time to come! :)
I looove the products
I looove the products, the customer service is amazing, there is always someone to come back to you quickly and be proactive. The delivery has been good.
12 czerwca 2025
Odpowiedź od Enlighten Smiles
Hi Rachelle,
Thank you so much for the love! We’re thrilled to hear you’re enjoying the products and that our customer service team has been helpful and responsive — that means a lot to us!
We’re also glad your deliveries have gone smoothly. We look forward to being with you on your smile journey for a long time to come! :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.