EMA Patient Transport Recenzje 

324
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Carehome to Carehome Transport We ordered an ambulance for the transport of my mum between carehomes. They had actually arrived early around the corner and came to the carehome exactly when needed... Zobacz więcej

Oceniono na 5 z 5

A huge thanks to Sam , Amanda , Kyle and Jon !! You all got a very anxious lady and her family through a very difficult time by showing patience , knowledge and kindness . You all went above an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had all been very concerned about getting my elderly dad down his stairs and to the care home. He is overweight, immobile, and has Alzheimers. We really needn't have worried. The crews were so love... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We recently trained Sam and the team at EMA. Our trainer enjoyed working with the group, he said that they were a pleasure to teach and were fully engaged with the course. Thank you for making us so... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pogotowie ratunkowe
  2. Usługa transportowa

Napisane przez firmę

EMA Patient Transport provides a comfortable, safe, and enjoyable private ambulance service for individuals who are not eligible for free transport, usually provided by the ICB or local authority. Our service is a paid for service for customers that require assistance to and from any sort of appointment, occasion, or needing transport from one place to another, like a care or nursing home. We provide private ambulances that are tailored to meet the patients needs, arrives on time and is secure and safe. We transport patients with varying mobility problems including bed ridden and recumbent patients. Our other services include Mental Health and Secure Transport, Bariatric transport, NEPTS, Palliative Transport and Court of Protection Transport. Visit our website or call us for more information on any of our services


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

324 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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5,0

Wszystkie recenzje

(324)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 86

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Oceniono na 5 z 5

Excellent professional service

Pete, Steve and Amy were brilliant. They transported my extremely frail and anxious mother to a care home without any issues. The move couldn't have gone more smoothly and that was down to the professionalism and expertise of Amy in the office and Pete & Steve in the ambulance. I would not hesitate to recommend EMA to others looking to move an elderly bedbound relative.

26 maja 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you for such a lovely 5 star review, the team greatly appreciate it. We are so pleased that we could assist you and mum on this special journey, Best wishes to you and your family from us all at EMA Patient Transport.

Oceniono na 5 z 5

EMA PATIENT TRANSPORT are the most kind…

EMA PATIENT TRANSPORT are the most kind and efficient people I have ever come across. I have been treated like royalty. Right from when they came to take me from the Care Home right back to my own home I can really recommend them to anyone needing specialist assistance.

26 maja 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Julia for your lovely review, we are so pleased that you are happy with the service. we appreciate your booking and look forward to serving you in the future. All the best from us all at EMA Patient Transport.

Oceniono na 5 z 5

A Good Experience

Neil and Peter were friendly and professional medical staff when they transported us 140 miles to Somerset. The patient was comfortable and I was greatly reassured by the amount of cheerful care they showed, both for the patient and me. Many thanks.

12 maja 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Shirley, what an amazing review! Peter and Neil will be pleased, they are an amazing crew, always going above and beyond. Best wishes to you and your family from us at EMA Patient Transport.

Oceniono na 5 z 5

Excellent Tailored Service from EMA Patient Transport

We recently met with Amanda at one of our Sussex care homes and were extremely impressed. She was highly professional, with a kind and caring manner that immediately put us at ease.

The ambulance itself was very modern, bright, airy, and impeccably clean, equipped with all the latest facilities. We instantly felt we were in very safe hands. Every question we had was answered thoroughly, and we are very much looking forward to using your services in the future.

We would confidently recommend EMA Patient Transport. Our sister home already works closely with EMA Patient Transport and consistently speaks very highly of the professional, individually tailored service they provide.

14 maja 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Kate for your kind words, it was an absolute pleasure visiting your home, your home is warm, caring and professional, residents are happy and its evident that a lot of hard work has gone into this home to make it the success it is. We look forward to working with you also, thank you for the opportunity. Best wishes from EMA Patient Transport

Oceniono na 5 z 5

I cannot rate EMA highly enough

I cannot rate EMA highly enough ! The care , professionalism, dedication and kindness towards my husband AND myself was outstanding.
The team were so patient and willing to help ; to make my husband as comfortable as possible, and also to allay my concerns about my husbands transfers - going to the respite home and also on his return 2 weeks later . Thank you so much for your teamwork , patience and support EMA .

12 maja 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Mrs Saxton, what an amazing 5 star review!! you are most welcome, its always a pleasure serving you and Mr Saxton, we really do appreciate you using our service to ensure you both receive the best possible care. Best wishes to you both from us all at EMA Patient Transport.

Oceniono na 5 z 5

Sam and Amanda were so kind and caring…

Sam and Amanda were so kind and caring when transporting my husband to and from our eldest granddaughter’s wedding. They took every care to make sure my husband was comfortable, and arrived on time - actually a few minutes before - which eased our nerves about the long drive to the venue. It made an emotional occasion so much more serene, being able to trust their care and consideration. Thank you.

1 maja 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you so much for your kind words, it means a great deal to us. We are so pleased that you and your family could enjoy your granddaughter's wedding by having you all present, amazing!!
Thank you for using our service and we wish you and your family all the very best.

Oceniono na 5 z 5

I would like to thank Michelle

I would like to thank Michelle , Justin & Steve for their kindness in helping our dear mum return home after 4months in a care home. They were incredibly kind and understanding in helping mum, making her journey home as pleasant as they could.
They carried mum upstairs and placed her into her chair and were a pleasure to deal with.
Thank you so much

30 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Debbie, what a fantastic review!! Michelle, Justin and Steve are so pleased with their review, they are a great team. Thank you for booking us and we wish you and mum all the very best.

Oceniono na 5 z 5

If you're wavering, just book....

This was our second time using EMA patient transport, based on an excellent experience (Sam and Matthew, our transport staff, were wonderful) on the first occasion.

Again, on booking we dealt with Lisa (and last time Michelle as well) - both of whom were friendly, professional and efficient providing a seamless booking service.

The lovely Amanda and Jonathan were our transport staff on this occasion and turned up on the day on time, were very professional and engaging, friendly, showed due care to my parent who has high care needs at the moment and got us to the hospital appointment in good time. We felt safe and cared for every step of the way.

This is an excellent service and we highly recommend them.

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you for such lovely and kind words, it means a lot to all of our crew members, we really do have a fantastic team who go above and beyond to ensure the clients we transfer are always comfortable and safe. We appreciate your booking and the time take to write our lovely review, Thank you.

Oceniono na 5 z 5

Crew were professional

Crew were professional, they made sure they spoke with us and mum ( who was being transferred) before hand which was good, they liaised with the home nurse as well, they were on time and the ambulance was well equipped and looked new, very good experience

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Phil, your review is most appreciated. It was a pleasure for our crews to serve you and mum, we wish you both all the very best and if your need any further assistance please do not hesitate to contact us.

Oceniono na 5 z 5

Amanda and John collected a very frail…

Amanda and John collected a very frail gentleman (102 years old) from his home to take him to a local care home. They arrived on time, were extremely kind and effective and did all the moving and lifting really well. They worked well together.
Thank you for making a difficult moment much easier.

22 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you for your kind words and for trusting us to transport your loved one. The crew will be thrilled with your feedback. Wishing you all the best, The EMA Team.

Oceniono na 5 z 5

A safe journey back home.

My mother was able to walk down the steps to go into respite care however after 2 weeks in a local care home she lost all her lower mobility coordination and strength. We were abandoned by Adult Social Care services and Occupational therapist depts. So to avoid a definite risk/ harm of a fall and broken bones etc to my mother, myself and relatives in trying to get her back into her home we had to pay privately (from a family member's critical illness money)for a private transport ambulance. Justin and Neil were able to use a carry chair to get my mother back into her home safely and with dignity. They were caring and compassionate in their manner. Without the private transport ambulance I really don't know what would have happened especially as she was mobile when she went into respite care and was able to travel in a wheelchair taxi there. Thank you for being there when we were abandoned and the whole negative and stressful experience of a carer's respite care ended with a safe return home for my mother.

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you for your wonderful feedback. We are glad that we could help in your difficult situation. Wishing you all the best, The EMA Team.

Oceniono na 5 z 5

Have just finished patient trans port 20 days…11 March

Have just finished patint trans port 20 days Bramley Hants to Southampton Radio Therapy. They were simply wonderful!! Very caring and most helpful door to door. Could not recomend a more better service, 5 stars!!!
Brian Hamilton

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Brian, great review, Glad you had a brilliant experience with us, best wishes from all at EMA Patient Transport.

Oceniono na 5 z 5

Somerset to Milton Keynes transfer

EMA Patient Transport transported my Dad from Somerset to Milton Keynes. They kept me updated on arrival times and looked after my Dad with great care. We really appreciate everything they did on the day to take the stress out of a big move. They supported both care homes in the transfer and ensured everything went smoothly.

28 lutego 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Amy for our 5 star review! amazing. we appreciate you booking our service and we wish Dad all the best in his new home. Best wishes from us all at EMA Patient Transport

Oceniono na 5 z 5

Justin and Pete were so caring and…

Justin and Pete were so caring and treated my 91 year old with total respect. Mum had a broken hip and leg, they handled her transfer to a stretcher from her bed with unbelievable kindness and care trying to minimize her discomfort. She was moved from one adverse Nursing home to a 5 star nursing home and they fulfilled the brief of quality care throughout. I cannot recommend them enough! We will use them again when mum is well enough to return home. Thank you Justin and Pete, and EMA Patient Transport. Lloyd Yorke (Wellington, Somerset)

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Lloyd, we are so pleased that you and mum experienced great care from our crews, it sure does make all the difference! we are always striving to do the very best for families that use our services. Best wishes to you and Mum from us all at EMA Patient Transport.

Oceniono na 5 z 5

A first class service

I had to arrange patient transport for my parents to attend a hospital appointment . My initial contact was with Lisa and then later with Michelle . The whole process was very simple and arrangements made .Their engaging attitude gave me great confidence of their service. My parents wanted to say a big thankyou to both Neil and Justin who kindly looked after them from start to finish. A big trip for my Mum who hasn’t left the house for 7 months. She felt safe and comfortable throughout. The whole package was first class and would have no hesitation in recommending their services for your loved ones.

27 marca 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Tracey, could you kindly thank your parents from us also, we appreciate you booking with us and we are really pleased that you all had such a great experience with us. Best wishes from us all at EMA Patient Transport.

Oceniono na 5 z 5

Absolutely brilliant service

Absolutely brilliant service. To go to Wiltshire and bring down a frail elderly man to a nursing home was an amazing service. Made Peter at ease and supported us all at his home and was in no rush . I recommend EMA 100 💯 and thank you

23 marca 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you Chrissy, thats so kind of you to write such a lovely review. We wish you and Peter all the very best from us at EMA Patient Transport.

Oceniono na 5 z 5

My Dear 90 year Dad was collected and…

My Dear 90 year Dad was collected and transported to another hospital within 90 minutes of my phone call. Michelle was very helpful on the phone and the paramedics transporting my dad were great. So happy

17 marca 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you for your kind words and 5 stars! Amazing! We appreciate you using our services and it was a pleasure serving you, best wishes to you, your father and family from all at EMA Patient Transport.

Oceniono na 5 z 5

Everything went as smoothly as…

Everything went as smoothly as expected. The Transport team were excellent. They came through even at a short days notice. Thank you.

10 marca 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you! another great review. we appreciate your booking. Best wishes to you and your family from all at EMA Patient Transport.

Oceniono na 5 z 5

Pete and Steve was amazing when…

Pete and Steve was amazing when transporting my mum to her new nursing home she was very anxious and they did there best to reassure her. She had a stroke so doesn’t understand what is happening and Pete and Steve made sure they were talking to mum the whole time. They were so kind and friendly. We’re so lucky to have these amazing people

12 marca 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Hi Shelly, Thank you so much for your kind words and 5 stars! Pete and Steve will be happy to receive such great feedback. We appreciate you entrusting us with the transfer of your mother who we are sure has settled in nicely to her new home. Best wishes to you, mum and your family from us all at EMA Patient Transport.

Oceniono na 5 z 5

Nice people

I found EMA online and had three people turn up - plus the Ambulance - to move Mum from home to a home. They were on time and the vehicle was in good order. They were great with Mum and the whole process was very easy.
Thanks to the three members of the team - Samuel who was the leader and also Amanda and Jonathan as well.
Many thanks

2 marca 2026
Opinia niezależna
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Odpowiedź od EMA Patient Transport

Thank you, Chris. We appreciate you taking the time to share your excellent feedback. Wishing you all the best. The EMA Team.

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