Egypt Escapes Recenzje 

297
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Absolutely amazing service from Sarah. She went over and beyond to ensure all my needs were met. Thanks Sarah.

Oceniono na 5 z 5

Trying to organise a trip to Cairo and a Nile Cruise is a mine field. Lots of information is available on the internet which often conflicts. It is also challenging reviewing tour agents websit... Zobacz więcej

Oceniono na 5 z 5

Susan Wilson of Egypt Escapes, is without a doubt the best travel agent we have ever had the pleasure of dealing with. She is knowledgeable, polite, friendly and funny - not to mention her endless pat... Zobacz więcej

Oceniono na 5 z 5

I had been researching several companies to try and get a Nile Cruise and beach stay holiday. This company was indeed the best. Adrian Evan’s handled my booking. He was very patient and determined t... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja podróży
  2. Biuro podróży

Napisane przez firmę

Egypt Escapes are an award-winning, ABTA & ATOL regulated & protected experts in Egypt Holidays. Specialising in guided tours all over the country as well as beach breaks on the stunning Red Sea Riviera. Where else can experience over 5000 years of unique history? Including inimitable, bucket list visits to The Pyramids in Giza, Cairo, River Nile Cruises, Luxor & so much more. If Egypt is not enough, we can also now include trips to Jordan from Egypt, where you can also experience such incredible sites as Petra, Wadi Rum, The Dead Sea & more! Get in touch with our 'Egypt Experts' who will make your Egypt getaway as amazing as possible for you. Egypt is the ultimate adventure trip for young and old alike. Tune in to your inner Indiana Jones in a land of discovery like no other. An exciting destination that has something for everyone in the family. A place where you can explore ancient ruins, snorkel stunning coral reefs and take a leisurely cruise down the Nile River? Look no further than Egypt. Epic, incredible and utterly unmissable: that’s how we’d describe our travel bucket list holidays to Egypt & Jordan. Enjoy a tour of a lifetime with our magical combination of the best of two ancient countries with some inimitable history & sites.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

297 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(297)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 89

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid like the plague!

Avoid like the plague!! Didn't get what I booked and paid for. Tried to reason with them but excuse after excuse. Be very careful if you plan to use them? Overall POOR.

5 grudnia 2024
Opinia niezależna
Logo Egypt Escapes

Odpowiedź od Egypt Escapes

Good morning Mr Anderson and thank you for your review.
Terribly sorry that you have had to leave us a negative review with just 1-star, this hardly ever happens. Nearly everyone that we engage with has a great time dealing with us and an even better time in the amazing land that is Egypt.
What happened with your experience that made it sub-standard?
Please get back in touch and let us know so that we can help you with your enquiry and also so that we can be better in the future.
We look forward to speaking to you again and we remain at your disposal.
Kind regards,
Everyone@EgyptEscapes

Oceniono na 5 z 5

Reeha was absolutely amazing

Reeha was absolutely amazing. Really helpful, definitely went the extra mile. Between my sister and I, we had so many questions. Reeha always found the answers, extremely quickly and kept in touch the whole time. The level of communication certainly made the difference as to whether I would use this company again
Because of the service we received from Reeha, we most definitely would.
Well done Broadway Travel for having such a personable and capable team member.

22 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Professional and great customer service

Serah Peters was very patient while we researched a holiday tailored to my needs and requirements. It did not bother her that we spent a significant amount of time on this; she was willing and accommodating until we finally sorted everything out. Thank you for helping me plan this trip! I’m now looking forward to my journey on the Nile and will report back upon my return!

5 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Nile Cruise with beach stay

I had been researching several companies to try and get a Nile Cruise and beach stay holiday. This company was indeed the best. Adrian Evan’s handled my booking. He was very patient and determined to meet all my needs whilst ensuring a very affordable price. Calls were returned at agreed times and at no time did I feel ‘under pressure’.
I am a solo 75 year old female and I am feeling very confident that all the various suppliers will give me a stream less experience. Thank you Adrian. Happy New Year.

2 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent staff communication (Susan Wilson)

I’ve just booked a holiday to take at the end of January. As we are two couples we changed our dates, airports, etc. several times, however Susan Wilson was so patient and helpful on every occasion I spoke to her. Thank you so much Susan, I wouldn’t hesitate to book another holiday from you. Have a lovely Christmas.

14 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Recently I booked a family holiday…

Recently I booked a family holiday through Egypt Escapes. My booking was handled by Serah Peters who had shown thorough understanding of the resort, had been extreemly patient,responsible and dedicated throughout and beyond.
I will not hesitate in calling her first for any future bookings. Thank you agian Serah

17 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Super Egypt and Jordan tour

We booked a 7 night Nile cruise, then onto Cairo for 2 nights. Onward to Jordan for the Dead Sea (2 nights) and Aqaba (4 nights for Petra and Wadi Rum). Serah talked us through all the stages of our booking and reassured us that all eventualities were covered. There was a minor glitch with travel and accommodation vouchers which was promptly dealt with. There was so much potential for problems but everything worked seamlessly, flights, transfers and hotels all as promised.
The nile cruise would have been better if it were 4 or 5 days instead of 7, and the hotel in Giza was very basic but boasted a 12 out of 10 view of the Pyramids. The Jordan leg of our tour was fantastic, the Dead Sea resort was fabulous and Petra jaw dropping. We did have a problem with our flights home as our luggage allowance hadn't been booking and we had to pay excess fees to get our cases home. However, we contacted EE once we were home and, very much to their credit, they reimbursed us sith a nice apology within 48 hours of us reporting the issue. All in all a very positive experience and wouldn't hesitate to recommend Egypt Escapes to friends and family.

18 listopada 2024
Opinia niezależna
Logo Egypt Escapes

Odpowiedź od Egypt Escapes

Good afternoon Mr Levett and thank you for the great review. This is very informative and useful as feedback for ourselves, as well as good prep for people thinking or travelling to Egypt.
We are glad you had a great time on your tour to Egypt & Jordan with us.
Thanks again and kind regards,
Everyone@EgyptEscapes

Oceniono na 4 z 5

Egypt - it's great but look on you tube before you book

Looking at the 1 and two star reviews, lots of them have come from people who clearly hadn't done any research and the negative stuff caught them by surprise. Spend half an hour on you tube before contacting Egypt Escapes and you'll be better placed to arrange the holiday you want.

EE were great. Offered me loads of options (see research) and answered the many, many questions i emailed in, usually within half an hour. Everything went smoothly in both directions and we had a great holiday. If i was going back, i'd use them again.

Temples are better at night. Buy the full sightseeing package up front, but maybe don't bother with Aswan high dam. It's rubbish.you expect something with a steep front like the hoover dam, but what you get is a mound next to a big lake and some blurry pictures on a notice board.

Here's my tuppence on the things you need to know before you make decisions

Cairo is an absolute dive. Get in, see the pyramids, get out.
The Barcelo Cairo upsells itself a lot. It's nowhere near the pyramids (4k 30 mins drive), the avenue outside is a building site and it's not in a good area to western eyes. we didn't leave the hotel without a guide.

If you fly to Hurgada, it's a 4-5 hour bus ride each way. We flew to Luxor from Cairo but the return might be at stupid o clock

you need a visa. Don't get it on line as there are scammers and the real site is complicated. There are booths at the airport. Hand over 25 dollars and take the sticker to passport control. Dead easy

Unless you're in a group, transfers and a trip to the pyramids will be in an unmarked private car. If you're a nervous passenger, Egypt is not for you. The roads look like carnage although everyone knows the rules and plays by them and at no time did we actually feel unsafe despite zooming past other vehicles at 80kph with millimetres to spare on the wrong side of the road with no lights on. I kid you not. It's crazy but strangely exciting.

Research your boat. We were on the Royal Viking. It's got a lot of dark wood panelling and it's getting tired, as are the bathrooms. But we slept in the room and spent lots of time on the sundeck. Food was fine, staff were ok. Juliet balconies.

Toilet paper goes in the bin, not the loo. You get used to it. If you might not, don't go. There are toilets at all tourist sites although you need money.

Take hand sanitiser and immodium. Don't eat the salad or drink anything with ice cubes, even in the hotel.

Do not go all inclusive. Drinks are cheap and you'd have to pickle your liver to recoup your money.

The boat smells of diesel. All the boats. You get used to it. These things belch a black cloud out of the back and they never turn their engines off. I think it was worse on the upper cabin floor.

Don't get a boat with a seating area balcony. The boats all moor next to each other, sometimes 6 boats in a stack, so you'll be 2 feet from the next boat. And it reduces your cabin size. Go for a boat with juliet balconies. I'd recommend seeing if you can get a cabin on the starboard side to have the best chance of having an actual view while in port.

Cruising the nile is lovely, watching Egypt go by from the sun deck, with a drink. But that's only sporadic and you spend a lot of time in port and doing trips.

It gets dark at 4.30 in November and when it gets dark, it gets chilly. Take warm jumpers if you want to stay on the deck

You will be hassled by tat merchants every time you leave the boat. They can be aggressive although not as bad as some of the reviews make out. Don't engage and don't make eye contact. Stick close to your guide and it will be fine.

Guards with machine guns. Ignore them, they're there for your safety. Do not take a photo.

Tip everyone. Take plenty of small notes. Dollars are best, as all dollars are paper which is better than coins as they can't change coins in E currency at a bank.
You can get Egyptian pounds from an atm, and there are plenty, but we just handed out dollars. Any PAPER currency will do. We didn't bother with E currency

Hope that all helps. We had a great trip, hope you do too.

23 listopada 2024
Opinia niezależna
Logo Egypt Escapes

Odpowiedź od Egypt Escapes

Good morning Mr Johnstone,
WOW! Thank you for such an informative review! This is really very helpful for us as feedback and to lots of people visiting or thinking of visiting the wonderful land that is Egypt.
With your permission, we would like to add this information to our FAQs article for prospective customers to use in the future: https://egyptescapes.com/nile-cruises-frequently-asked-questions/?%3E
Once again, thank you so much and let us know if you need anything else.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Thank you Serah and Egypt Escapes!!

Serah and Egypt Escapes were absolutely fantastic! Serah was able to tailor my trip to exactly what I wanted and within my budget. She was highly professional, friendly and reliable. This is a holiday of a lifetime for me and Serah and Egypt Escapes have made it happen. Thank you!

28 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Nile Cruise

Very efficient and excellent service. Our advisor Susan Wilson had a friendly manner and was very knowledgeable and helpful. Susan was able to answer all my questions and I didn’t feel pressured into booking.

6 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Advertise a cruise for £599

Advertise a cruise for £599. Then get a quote of £1800

14 listopada 2024
Logo Egypt Escapes

Odpowiedź od Egypt Escapes

Good evening Mr Dowden and thank you for your review.
We have absolutely loads of our Nile cruises available for £599pp at the moment as part of our 'BLACK FRIDAY SALE' which lots of people are booking. When did you want to go? If it is over Christmas and New Year for example then that will unfortunately carry a supplement as it is a popular holiday time. This makes the flights very expensive which is out of our control. How many people are travelling? As the offer is based on two sharing, if it is just one person staying in a cabin then that makes it more expensive too as you have no one to share the cost of the cabin with.
If you are flexible on your dates then get back in touch ASAP and we can book you in while the sale still lasts.
Let us know if you need anything else and thank you once again,
Kind regards,
Rob@EgyptEscapes
enquiry@egyptescapes.com
02070303971

Oceniono na 5 z 5

Booking was a pleasure.

Booking through Egypt Escapes was a pleasure.
Serah Peters was extremely courteous and professional in dealing with our holiday booking.
we had plenty of time to discuss the holiday and make our own decision without feel pressured.

6 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

A fantastic time

A fantastic time away - we both thoroughly enjoyed the stay in Jasmine Palace and the cruise was out of this world - our guide was amazing and the staff looking after us on MS Emilio were great - all so friendly and helpful - a massive thanks to all for helping us make some truly great memories

17 października 2024
Opinia niezależna
Oceniono na 5 z 5

I spoke to a lovely lady sarah peters

I spoke to a lovely lady sarah peters. and i found that nothing was too much trouble for her.
The nile cruise that sarah made me aware of went from gatwick and manchester,i informed sarah that gatwick was too much trouble and manchester was perfect however the price did not suit me.
Sarah, still tried for me and in the end came up trumps with the holiday that i have now booked, from manchester.
So ,sarah never gave up and i am so glad she didnt.

1 listopada 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej