Egypt Escapes Recenzje 

296
Wynik TrustScore: 4.5 na 5

4,5

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Oceniono na 5 z 5

I gave James Clark at Egypt Escapes a brief as to the group holiday I was seeking. He delivered everything in a most professional manner and within the budget. Thank You James

Oceniono na 5 z 5

I had no intention of booking this holiday yet. But when James Clark sent me the itinerary, I booked next day. 17 nights with all excursions I wanted. Great value for money. Easy booking process from... Zobacz więcej

Oceniono na 5 z 5

Trying to organise a trip to Cairo and a Nile Cruise is a mine field. Lots of information is available on the internet which often conflicts. It is also challenging reviewing tour agents websit... Zobacz więcej

Oceniono na 5 z 5

Susan Wilson of Egypt Escapes, is without a doubt the best travel agent we have ever had the pleasure of dealing with. She is knowledgeable, polite, friendly and funny - not to mention her endless pat... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja podróży
  2. Biuro podróży

Napisane przez firmę

Egypt Escapes are an award-winning, ABTA & ATOL regulated & protected experts in Egypt Holidays. Specialising in guided tours all over the country as well as beach breaks on the stunning Red Sea Riviera. Where else can experience over 5000 years of unique history? Including inimitable, bucket list visits to The Pyramids in Giza, Cairo, River Nile Cruises, Luxor & so much more. If Egypt is not enough, we can also now include trips to Jordan from Egypt, where you can also experience such incredible sites as Petra, Wadi Rum, The Dead Sea & more! Get in touch with our 'Egypt Experts' who will make your Egypt getaway as amazing as possible for you. Egypt is the ultimate adventure trip for young and old alike. Tune in to your inner Indiana Jones in a land of discovery like no other. An exciting destination that has something for everyone in the family. A place where you can explore ancient ruins, snorkel stunning coral reefs and take a leisurely cruise down the Nile River? Look no further than Egypt. Epic, incredible and utterly unmissable: that’s how we’d describe our travel bucket list holidays to Egypt & Jordan. Enjoy a tour of a lifetime with our magical combination of the best of two ancient countries with some inimitable history & sites.


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4,5

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Wynik TrustScore: 4.5 na 5

296 recenzji

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4,5

Wszystkie recenzje

(296)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 88

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Oceniono na 5 z 5

Great holiday

We booked last minute Sereh was very organised and quick to understand our requirements. The holiday was really good and everything worked really well. We had 4 transfers and they were very reliable which was great. Thanks Sun International. Thanks Sereh we had a great time

27 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Serah Peters we cant recommend you…

Serah Peters we cant recommend you enough, our holiday is 9 months away but the planning and arranging all our details have been brilliant. Youve certainly helped take the stress away. Big big thankyou for all your assistance.

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she says thank you and have a great time!
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Serah Peters was very knowledgeable and…

Serah Peters was very knowledgeable and helpful. She took the time to explain what we need to know for this River Nile trip.
Thank you Serah

17 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she is delighted.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Serah was very professional

Serah was very professional, she went through all our booking requirements thoroughly. I feel confident that our holiday will be amazing. Serah took the time to find the exact holiday we asked for at the best price available, she also telephoned me to make sure I had received all my emails with all the booking information, tickets and flights. Very happy with service I received.

28 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she is very happy for you.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Reeha went above and beyond in…

Reeha went above and beyond in assisting us with extra hotels required thank you

23 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Reeha.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 3 z 5

Egypt Escapes - Cairo, Nile Criuse, Luxor and Soma BayCairo, Nile Criuse, Luxor and Soma Bay

We were sold a 5 star Cairo, Nile Criuse, Luxor and Soma Bay package but it fell short of the mark.

Cairo was great.

The Nile Cruise was great but the boat, MS Royal Viking, fell short on dated rooms (creaks & leaks), expensive add on 'optional' activities and a full board package that didn't include drinking water. 2.5 days in boring Aswan are hard to fill so it woukd be better to have another day in fabulous Luxor.

Luxor hotel excellent. Private transfer to Soma Bay arrived late and was a poor condition street cab with no working seat belts. Egypt Escapes could do nothing to help so we had to arrange our own transfer.

5 star Soma Bay certainly isn't. The rooms are average. We had 3 beds in ours (for 2 people) so it looked like a dorm. Swapped to a double, but there is no sofa or other furniture too fill the space - very disappointing.

Poor value for what we paid. I wouldn't recommend Egypt Escapes.

18 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Hi John,
Thanks for your review.
Apologies you had to give us a low score. Anything less than a 5-star review for our Egypt trips really upsets us.
Glad to hear that you enjoyed Cairo, we love it there too. Hopefully you enjoyed the Pyramids and the new Grand Egyptian Museum. We haven't been yet and can't wait. If you have any words you'd like to share on that would be greatly appreciated.
Nice to hear that you liked most of the Nile cruise too. We really like Aswan and found it a much larger and very cosmopolitan city compared to the other stops.
Huge apologies for the issue with the taxi in Egypt. That is not the level of service usually provided and we will of course investigate what happened here. Please get in touch with us and we will rectify that for you by refunding your expenses.
Once again thank you very much for taking the time to provide such an informative review. We hope to see you again soon!
Let us know if you need anything else.
Kind regards,
Everyone@EgyptEscapes

Oceniono na 5 z 5

Reeha made the booking process easy

Reeha made the booking process easy and cleverly juggled things to enable us to have the holiday we want at the time we want.

13 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Reeha.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Great customer service

Richard Solomon from Egypt Escapes was fantastic - great customer service and made sure to get me and my partner the best price and overall package. Called me back quickly when he said he would and was super courteous throughout. Would definitely recommend Egypt Escapes purely from a customer service point of view. Thanks again Richard!

13 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Richard.
We have forwarded your comments to him and he is over the moon.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Serah was briliant..

Serah was briliant helpful. Informative. Nothing was to much trouble
Thankyou serah

9 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

The booking experience for my 7 day…

The booking experience for my 7 day Nile cruise was exemplary. Richard Solomon was kind, helpful and friendly. I would not hesitate to use him again for any of my travel needs from this provider. He is saved in my phone, just in case.

Thank you Richard, for making the process so easy.

9 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Richard.
We have forwarded your comments to him and he is chuffed.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Just booked a Nike cruise and stay and…

Just booked a Nike cruise and stay and the whole process was handled so well by Susan. She adapted our holiday to meet are exact requirements. Great price to. Once we return I will leave a review on the trip.

8 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Susan.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

Serah Peters

Serah Peters, Handled my booking and was superb, from the flights to the cruise and the hotel she worked her way through it all and we have ended up getting exactly what we wanted and feel that the whole process was made so much clearer with her guidance.

2 marca 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

The agent made everything clear

The agent made everything clear. She gave me all relivant information. Thank you to Reeha Peters for taking my booking.

28 lutego 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Reeha.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes

Oceniono na 5 z 5

The staff in Egypt were excellent from…

The staff in Egypt were excellent from the transport guys to the staff in the hotel and on the boat, they couldnt do enough for us and made the whole trip memorable

21 lutego 2025
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Odpowiedź od Egypt Escapes

Good morning Chris and thank you for your fab review!
The Nile cruise is an amazing trip isn't it! We can't wait to go back!
Glad you enjoyed your time in Egypt and thanks again.
Let us know if you need anything at all.
Much love,
Everyone@EgyptEscapes

Oceniono na 1 z 5

Serah was very helpful and found us…

Serah was very helpful and found us just what we were looking for. Although just after we booked our holiday my husband lost his job due to the company he worked for going into administration so we could no longer afford the holiday so we emailed Egypt Escapes explaining our situation and they were no help at all. We paid £400 deposit when we booked and understood we would lose it when we cancelled the holiday but every day since they have tried to take over £1000 out of my account 2 or 3 times a day saying we have to now pay for the flights! My bank has blocked them from taking anymore money but every day they still try. I have emailed them time and time again asking them to stop they just ignore my emails. I would never recommend this company to anyone they have added so much stress to an already really stressful situation!!

22 lutego 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Thanks for the lovely words about Serah.
We have forwarded your comments to her and she is very happy you are very happy.
KR
Everyone@EgyptEscapes
UPDATE: 29/04/25:
Oh no Nicola! Such a shame that you had to change your review from 5-stars to 1-star due to your cancellation of your trip to Egypt. So sorry to hear about your predicament too, that is awful news. Unfortunately, there are cancellation fees incurred from the airlines and operators and this is totally out of our hands and unless you have officially cancelled your trip with us then the automatic payments you set up will continue to be attempted by the bank. Once the holiday is officially cancelled/amended then this will of course update accordingly.
Please get in touch with us as soon as you can so that we can discuss and rectify this all for you on 02070303739 we are open 0900-1700hrs.
Let us know if you need anything else.
Everyone@EgyptEscapes
UPDATE: 29/04/25:
Just following up Nicola, did you manage to contact us about your booking? Hopefully everything is sorted now, if not then please get in touch.
Regards,
EgyptEscapes

Oceniono na 5 z 5

The most amazing experience, a once in a lifetime must, made possible by EgyptEscapes. 7 nights nile cruise, 4 nights in Luxor and 3 nights in Cairo

The most amazing experience I have had to date yet. 7 Nights on MS Royal Viking.
The Excursions were amazing and our guide was knowledgeable and informative. The sheer scale of the ancient Egyptians infrastructure was jaw dropping, from the detail and colour of the hieroglyphics and art in the tombs at the Valley of the kings to the size of the temples and obelisks and statues, most notable being the columns at Karnak temples.

Our Guide Zak was so helpful and informative and took us to extra excursions not on the itinary, a evening out at Aswan market for sugar cane juice and a stop off at the unfinished obelisk in Aswan Quarry.
The only niggle was an early start and arduous drive through the desert to visit Abu Simbel, but it was absolutely worth it.

Met some amazing people on my tour and we all became best friends over that week, including Egypt Escapes very own Marketing/customer service chap Robert, who you see replying on here. Actually he has written an article on Egypt Escapes website called 'what is it actually like to take a Nile Cruise' found in the journal tab of their website, all I can say is read that if you want an honest account of the exact same cruise and tour that I was on.
It turns out that I actually in 2 of the photos in that article, the group enjoying drinks at Aswan market, and the chap at the rear of the group shot on the last day.

That article explains the experience way more eloquently than I could have. Being on that exact same cruise, I can confirm its an accurate account and can be considered a realistic review of that holiday.

A Nile cruise with tailored extra stays is a once in a life time amazing experience that has to be done, add it to your bucket list.
When you get back home, you end up just being so awed by the memories of what you did, I still cant beleive it when i say.. I took a camel ride around the pyramids, saw Tut ankh Amuns mask and tomb, felt like an ant at the temple of Karnak, cruised down the Nile through the middle of a desert, seen Abu Simbel, took a selfie with the great Sphinx, went in the tomb Howard Carter famously discovered in 1922 etc etc.

All my transfers and private guides were on time and good communication, all kept in touch using whatsapp so my transfers to airports, hotels and meeting the guides for the private excursions were all stress free.

The Iberotel hotel in Luxor and Hotel Cairo Pyramids in Cairo and the MS Royal Viking cruise ship accommodations were comfortable and suitable. all had all you can eat buffet breakfasts and dinners and the cruise has buffet lunches too. The food was international standard, no hygiene issues and i didn't have any stomach problems. The alcoholic drinks you pay for but they are ridiculously cheap compared to the British pound and any ice is safe ice, made with bottled water. Couldn't fault any of it.

The staff I met were friendly and eager to help, and the sights and experiences...well I urge you to go see for yourself.

Mr Robert Aston, it was an amazing holiday and i enjoyed our drinks on the sundeck and chats in the bar and the laughs and shared experiences we had on the trip. Brilliantly written article that summed it up perfectly. Convey my regards to Serah Peters as if it wasnt for her putting it all together for me, i doubt i would have had quite the same experience.
Thank you Egypt Escapes
Warren

20 stycznia 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Hi Warren, so nice to hear from you and thanks so much for your amazing review!
It was a fantastic trip that I will always remember for all the right reasons. The Nile cruise was fab and Egypt is an incredible country to visit but it really was the people that we met and travelled with that made it so special and I feel truly blessed for that.
Here is the link to the article for reference - https://egyptescapes.com/whats-it-actually-like-doing-a-nile-cruise/?%3E
Lovely to hear from you.
Speak soon!
Kind regards,
Rob@EgyptEscapes

Oceniono na 4 z 5

The trip was a great success and well organised

The trip was a great success and well organised, with all trips on time, excellent liaison and guides and a nice hotel. It would have been helpful to have been told how NOT to pay extra for seats on Wizzair who give little help on this. And be warned, travellers: coach travel timings are African, not European!

19 lutego 2025
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Odpowiedź od Egypt Escapes

Good afternoon Mr Johnson and thank you so much for your review!
Really pleased to hear that you had a good time in Egypt.
Very useful feedback about Wizz Air too and something that should certainly be considered. Some airlines these days do have lots of incremental extras that we are finding can add quite a lot of extra cost to a trip that may not be budgeted for as it can be very unexpected. This is exactly the same for us when we go on our own trips.
We do have an FAQs sheet here to try to help with this: https://egyptescapes.com/nile-cruises-frequently-asked-questions/
and more here:
https://egyptescapes.com/egypt-blog/
Thanks again and hope to speak to you again soon!
Kind regards,
Everyone@EgyptEscapes

Oceniono na 2 z 5

Coach time

We had a good time but, there were several disappoints to the trip. The cruise its self was okay, the food was lovely and the staff were very polite and helpful. The itinerary kept being changed daily so you couldn't tell what time the restaurant would be open or when it was closed. We were told that we would have time to visit sightseeing places in Luxor but as some more passengers board we would not be able to do this which was a very big disappointment. The journey by coach from Luxor to Hurghada became a very big headache as we were driving round Luxor looking for some passengers. The journey took us from 10.30 am till 17.00, plus we were not supplied any meal during this ride. I would never have booked this if i'd known about the coach travel and the time it took.

13 lutego 2025
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Odpowiedź od Egypt Escapes

Good morning Maurice and thank you for your detailed review.
Apologies for the long transfer issue you faced in resort travelling from Luxor to Hurghada. That is obviously not what is supposed to happen at all and most of our transfers run seamlessly. We will communicate with our ground team in Egypt about this and put it right. You shouldn't be in transit that long. It should be 4 hours onboard the coach which includes approx 3.5 hours driving and a half hour break.
Glad you had a 'good' time overall in Egypt. It truly is a magical place and a great trip.
Hope to see you again in the future.
Let us know if you need anything else at all and thanks once again.
Everyone@EgyptEscapes

Oceniono na 4 z 5

Perfect trip spoilt by taxi failures

Very helpful booking process. The holiday overall was fantastic. Hotel in Cairo very nice, the guide there was exceptional. Boat MS Royal Viking was very nice and clean. If I had one complaint it was that the buffet food was tepid rather than hot. Service was excellent. Our group of 14 travellers really made the holiday---we had such a laugh. My one BIG complaint is that the Hoppa/Relax taxi service DOE NOT WORK. On arrival at Cairo we were delayed in a long queue for visas and he did not wait, As raised by someone else on here the number given is international and does not connect.We had to pay for another taxi. Our second pick up was texting via Whatsapp but said he coulnt find us despite us standing immediately outside the arrivals door----he even asked for a photo but then took almost an hour to arrive----he definitely wasn't at the airport!! Finally we had an early start on our last day so retired early only to be pestered during the night for details of our hotel. Neither driver knew where it was and neither spoke English. They also expect that you will have an internet connection on your phone which I think is unacceptable. My husband doesn't take a phone on holiday. I have complained to the company a week ago asking for a refund but so far no joy. My advice is to get your own taxi.

Update----The taxi firm Hoppa--denied any failures but I had their messages on my phone . Egypt Escapes have sent a £50 good will gesture. Hope they don't use this firm again

1 lutego 2025
Opinia niezależna
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Odpowiedź od Egypt Escapes

Good morning Pauline and thank you for your detailed review.
Huge apologies for the transfer issue you had in resort, that is obviously not what is supposed to happen at all and most of our transfers run seamlessly.
Glad you had a 'fantastic' time overall in Egypt. It truly is a magical place and a great trip.
Hope to see you again in the future.
Let us know if you need anything else at all and thanks once again.
Everyone@EgyptEscapes

Oceniono na 5 z 5

Excellent organisation all through our…

Excellent organisation all through our trip, cars turned up on time guides had good knowledge hotel jaz pyramid and cruise very good but choice of jaz hotel at soma bay bad for us at 77 and 81 years old, great accommodation but too sprawled out from main bars restaurants so far thet we had to use a golf cart each time food buffet chaotic at breakfast and it was like an up market nutlins would not reccamend that hotel but stay nearer to hurgadah but all in all we enjoyed our trip

8 lutego 2025

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