Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What a great company! Sent my cover on Tuesday, and received the replacement cushion on Saturday!! It is so comfy and at a great price too.. Responded to emails quickly, rang me on Wednesday, to discu... Zobacz więcej

Oceniono na 5 z 5

Fantastic company that I’ve used many times . Good quality foam that arrives quickly with perfectly cut dimensions at great prices . They are always helpful On the phone with any queries regarding... Zobacz więcej

Oceniono na 1 z 5

SCAM – AVOID AT ALL COSTS. This company took my money and never delivered anything. They completely ignore phone calls and emails. Zero customer service, zero accountability. This is either gross... Zobacz więcej

Oceniono na 5 z 5

What joy! The new foam-filled cushions for my sofa offer truly superior comfort and support. Why, because they are comfortable, distribute weight evenly and are clearly going to maintain their structu... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni

Napisane przez firmę

eFoam foam cut to size and shape.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

565 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(565)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Satisfaction all round.

I had a query about my order before I placed it, which was answered immediately. Order was placed on Monday and arrived on Wednesday. Excellent product & superb Customer service.

9 czerwca 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Hi Yvonne,

Thank you very much for your kind review, we are pleased our customer care team were able to assist you with your order requirements and we are delighted you have been happy with our speedy delivery.

Kindest regards
eFoam

Oceniono na 5 z 5

Brilliant company, Great product

I called efoam a couple of times. They were very helpful and guided me through the process. I ordered the foam insert with wrapping. It fitted better than I ever expected. The leather sofa is 10 years looks and feels brand new now. Thank you so much for the excellent service, price and great product.

8 czerwca 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Thank you very much for your 5 star review. We are so pleased to be able to assist you on revamping your sofa with newly fitted foam cushions, rather than buying a whole new sofa! Enjoy!

Kindest regards
eFoam

Oceniono na 5 z 5

very impressed with service…

I am very impressed with the whole service. The video explained how to measure and the foam fits cover perfectly. It's like having a new sofa.
Delivery was even sooner than I thought. A big thank you very happy.

2 czerwca 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Thank you for your 5 star review Deborah, we highly appreciate your feedback and are delighted you have been happy with all aspects of our service & foam products.

Kindest regards
eFoam

Oceniono na 5 z 5

Cushion made to my chair shape

I needed a booster cushion pad cut to my own chair pattern. The service I received was Efoam was excellent. The staff I spoke to on the phone were very helpful and polite. My cushion arrived within two days and was a perfect fit. 100% happy customer.
Thank you Efoam⭐️⭐️⭐️⭐️⭐️🙂

17 maja 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Thank you very much for your glowing review Mrs Cuckson, we highly appreciate your kind feedback. As ever, our team are here to assist in any way we can.

Warmest regards
eFoam

Oceniono na 5 z 5

Foam Replacement!

Foam Replacement!
Hi to all at eFoam, you guys are great. I needed to replace my sofa seating foam and you made it so slmple, from your short vidio tips to my actual ordering. I didn't expect such a rapid response, I just chose the shape, gave the stiffness of the foam and measurements, I was even given a choice of extra stockinette. So simple I was able to work out the total cost, so I paid there and then and my goods arrived a couple of days later, no damage, nothing missing, just like it says on the tin! Alan and Linda, Sandbach. 👍👍

18 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

I don't often write reviews but the…

I don't often write reviews but the service I've been offered (or not offered) by this company is absolutely disappointing. My order is beyond late, I was told repeatedly that the courier tried to deliver but after waiting at work and checking our door CCTV this is nothing but lies. Asked for a refund and was told I would be charged for it! Order still hasn't turned up. Shocking, AVOID AVOID AVOID

13 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

I'll try again...

This is the SECOND attempt at leaving this company a review. My first effort was not flattering or sycophantically glowing with praise. It was, however, an HONEST account of my dealings with the company, dealings that were less-than-perfect, a fact I reflected in my review (originally two-star) I have no idea what reasoning they used to get it removed as I breached NONE of the guidelines.

It seems to me that efoam do not like to have poor reviews for public scrutiny; NO COMPANY IS PERFECT! Everybody makes mistakes; it's a good sign of honesty and integrity to admit and own-up to them. efoam do not, it seems, agree with that philosophy hence the worrying lack of critical reviews here.

The most stupid and utterly ridiculous thing about this whole affair is that it is all over an item costing, would you believe, LESS THAN TEN POUNDS! Yes, efoam would rather be aggressive and stroppy over a £10.00 mistake on their part than admit the error and refund me. £10.00!!! That fact, more than anything else says more about this company than ANY review I or anybody else could leave.

For reference, this complaint refers to order number 159684997 placed around 23/24th February 2021

3 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Great service

Easy to order. Placed the order on Friday. Received on Tuesday and now have a very comfy sofa. Reasonably priced too

23 marca 2021
Opinia niezależna
Oceniono na 3 z 5

Be sure to know what you're ordering

A small order of high density foam, which on their website is the darker blue colour. It arrived in the very light blue colour and was not anywhere near as firm and dense as I had expected compared to the blue high density foams I already have from another company. It felt more like medium density. Efoam explained that the lighter blue colour is their high density foam. So I perceive their website to be a little misrepresented. They also explained that different companies have different grades for their densities. So one company can have a different density to their high density foam than another company. Wish I had known this as I assumed that it was standard across the industry. Not a massive deal as it was only a small order, which will not be wasted. I am writing this review because I feel people aught to know so that they do their homework properly before ordering. Apart from that, no complaints with the easy to use service. Just do your homework.

18 marca 2021
Opinia niezależna
Oceniono na 5 z 5

What a great company to work with.

What a great company to work with. Their website made it so easy to work out what I needed and I found their prices very reasonable. Also delivery was very prompt and was exactly what what I ordered. Excellent service, highly recommend.

15 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Faultless online shopping experience…

We've used efoam twice now for foam cushions for a sagging sofa. On both occasions their service was first-class - simple online ordering, good communication to acknowledge the order and to advise about delivery, and -best of all - super-fast delivery via Yodel. The foam was exactly as ordered and well packaged - all in all a faultless online shopping experience!

18 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

First Class Service!

Absolutely delighted with the service from Efoam. We replaced three sofa cushions that had become very soft & saggy. Phoning for advice I got straight through to Debbie who was SO helpful, and with her guidance chose Reflex superior (firm) foam for the cushions. The video on the website tells you exactly how to measure. The delivery was really fast - literally a couple of days! Wished we’d done this years ago - our sofa is now SO comfortable & supportive! I would not hesitate in using this company again and thoroughly recommend them!

16 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service

We ordered some cut to size foam for our sofas. We took our own measurements following the easy to follow video instructions on the website. The foam arrived 3 days after ordering and fits perfectly. Excellent quality and service. Will use again.

9 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Ordered this foam and paid over the…

Ordered this foam and paid over the phone. Very helpful person took the order. Delivered sooner than expected. Very well packaged. The website is very easy to use with an instant quote. 10 out of 10. I would use this company again.👍🍺

8 lutego 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Hi Trevor,

Many thanks for your glowing review, we are very grateful.

We are pleased you have been happy with our speedy service and appreciate your feedback on our easy to use website.

Kindest regards
eFoam

Oceniono na 3 z 5

If you choose and pay for a memory foam…

If you choose and pay for a memory foam topper it won’t be added to the size you asked for it will be part of it. I asked for a 4 inch mattress with 2 inch topper. Expecting a 6 “ mattress but only got a 4 inch. Very expensive for a price of foam

8 lutego 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Dear Darren.

Kindly contact us with your order details so we can assist and clarify your order for you.

Kindest regards
eFoam

Oceniono na 5 z 5

Efoam

First class service from this company, product exactly as described, and arrived safely and in excellent condition. Delivery time was very fast. Product perfect for intended use.

8 lutego 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Thank you for your 5 star review Andrew, we highly appreciate your feedback and are delghted you have been happy with all aspects of our service & foam products.

Kindest regards
eFoam

Oceniono na 1 z 5

Refused to send to northern Ireland

Refused to send to northern Ireland. It states on there site that it will send to bt post codes also no email or anything to tell me otherwise, they said they called but thats also a lie. Wasting my time.

5 lutego 2021
Opinia niezależna
Logo Efoam

Odpowiedź od Efoam

Dear Chrstopher,

We have tried contacting you on receipt of your order. We apologize we were unable to ship to your requested address. Unfortunately, this has been stipulated by our couriers for the time being due to Brexit and the new regulations. We are hoping to resume deliveries to all of Northern Ireland very soon. Your order has been refunded in full.

Kind regards
eFoam

Doświadczenie Trustpilot

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