Great experience purchasing these air filters for my Porsche. The filters arrived quickly, were well packaged, and fit perfectly. The quality appears to be excellent, and installation was straightforw... Zobacz więcej
Reakcja na opinię

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great experience purchasing these air filters for my Porsche. The filters arrived quickly, were well packaged, and fit perfectly. The quality appears to be excellent, and installation was straightforw... Zobacz więcej
Reakcja na opinię
I rated eEuroparts.com 5 stars. Parts are reasonably well priced. Customer service im sure is great, although I haven't had to deal with them because they haven't had any Hiccups with my order, or pre... Zobacz więcej
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I got what I needed to service my VW Tiguan with what it should get not the crap that the dealership is putting in it. Engine sounds a lot better with the proper Spark plugs and Liquid Moli is the way... Zobacz więcej
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Great prices for quality parts which every DIY can appreciate. The shipping was also reasonable and packages arrive swiftly. Very efficient business and I can say a happy customer. I recommend eEur... Zobacz więcej
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Since 2000, eEuroparts has specialized in European vehicles with OEM and premium aftermarket parts for Audi, BMW, Mercedes- Benz, Volkswagen, Volvo, Saab, and more. Our mission is simple: premium European parts at great prices, fitment confidence you can count on, and fast shipping from our U.S. network. Orders placed before 2:00 p.m. CST typically ship the same business day. Support is available via live chat and email to help with product selection and order questions. Our catalog is organized around real ownership needs, and Kits That Fit™ helps bundle the parts that belong together for common repairs.
231 Hogan Rd, 38563, Gordonsville, Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od eEuroparts.com
I like that they have the parts at a reasonable price, but shipping is very expensive. Particularly if are used to Amazon

Odpowiedź od eEuroparts.com
Amazing product selections, fantastic customer service by msg and call, reasonable price. One of the sites that you must check for maintaining your German cars.

Odpowiedź od eEuroparts.com

Odpowiedź od eEuroparts.com
Apparently you thought it was a good idea to pack the oil filter cartridge (not a spin-on filter) I ordered from you into a bubble pack envelope. The box it was in was crushed. Luckily the filter itself wasn't.
On the bright side you did send the correct parts which others have written is not the case every time.

Odpowiedź od eEuroparts.com
The parts were as described, fit my car exactly and were shipped quickly.

Odpowiedź od eEuroparts.com
The right part at a great price; fast shipping; fast response from customer service; professional service.

Odpowiedź od eEuroparts.com
I ordered a turbocharger installation kit for my 2012 Audi Q5. The kit was missing parts (nuts and washers for oil line banjo connections). I won't receive the missing parts until 11 days after I said they were missing. You can't talk to a person (only chat and email) unlike FCP Euro Parts (their customer service is excellent when I've had to resolve an issue with a phone number to call). No option to get a partial refund. They might be a bit cheaper pricing but it's not worth it when things go wrong.

Odpowiedź od eEuroparts.com
The website was user friendly and the price was great! All the parts were correct when shipped. I would buy from these guys again.

Odpowiedź od eEuroparts.com
The fulfilment team called to review and correct my order because the part was updated and they got me the right thing and it worked great. very grateful.

Odpowiedź od eEuroparts.com

Odpowiedź od eEuroparts.com
I had a very disappointing experience with eEuroparts.
The biggest problem was the lack of clear and accurate communication throughout the return process. All communication was done by email, and the information I received was often incomplete and inconsistent.
The return shipping process was especially frustrating. The return documentation and shipping information only provided one tracking number, yet later I was told that multiple shipments were expected. This was never made clear in advance, and it created unnecessary confusion. Because of the unclear instructions, the return process became much more difficult than it should have been.
To make matters worse, I was later informed that a 20% restocking fee would be applied. I do not believe it is fair to charge customers additional fees when the return instructions and shipping information were not clearly communicated from the beginning.
Good customer service requires accurate information, transparency, and clear communication. Unfortunately, my experience with eEuroparts did not meet those expectations.
Based on my experience, I cannot recommend this company. I hope they improve their communication and make their return process much clearer for future customers.

Odpowiedź od eEuroparts.com
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