Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

There was a mixup with my accounts and deliveries however spoke to someone on the phone and changed everything for me quickly and easily and no problems. Both ladies I spoke to on the phone were very... Zobacz więcej

Oceniono na 4 z 5

I ordered a new snowboard from Edge & Wax, a few weeks before Christmas. I was concerned that I would not received it on time because it was an international delivery and near the holiday season. Ho... Zobacz więcej

Oceniono na 5 z 5

An outstanding service from Edge & Wax. Informative site, found what I was looking for quickly and easily, Competitively priced...rare in snowsport! Prompt delivery and good follow up what more... Zobacz więcej

Oceniono na 5 z 5

I ordered two pairs of boot warmers, although not for ski boots but for my motorcycle boots! The parcel arrived with Royal Mail within a few days, it was very well packaged and I could collect it from... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami do sportów zimowych

O Edge & Wax

Informacje przekazane przez różne źródła zewnętrzne

Edge & Wax are a ski specialist shop* based in West Sussex, where you can buy skis online, order ski and snowboard wax and tools, and buy ski clothing. Edge & Wax also have a full ski servicing workshop facility. *(not an outdoor shop selling a few ski items!)

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1837)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service, great website

I was cautious about buying ski servicing equipment because, as a novice, I had no idea what I needed to do or what I needed to buy. E&W's starter kit answered the second question - with a great value package - and the first question was dealt with by the excellent training videos on the website. They told me quickly, clearly how to service my skis. Realising that YouTube may well hold other nuggets of guidance I have searched around and found nothing as good as E&W's guidance. I've watched them a few times and have now confidently and effectively serviced my skis. Now I just need to get out on the snow!

11 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Good website, good service.

Website is very informative and offers a great range of products. Very easy to select and order. Delivery is very fast, even at the no cost option.

11 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Fantastic service!

Ordered online and got item within 2 days - size wrong so I returned and had replacement in another 2 days! All the way through there was great communication between shop and carrier and myself by email - I asked for item to be left in shed if no-one home - I got detailed timings to within and hour - and I got a photo of it within minutes! Classy and first rate.

10 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Unbeatable service & Amazing Products

Initially I struggled to choose from the amazing range of Skis, so I gave Edge & Wax a call.. The knowledge and service over the phone was perfect and they quickly answered all my questions and helped me choose my items. The transaction email after purchase asked me details about my size and weight and they fixed my bindings onto my skis for free! My skis were at my door within a couple of days, fully fitted, waxed and ready to go! This company should pride themselves on their service as it as good as anything I have ever seen before. The Customer Reward scheme is also a touch of class and I went back and bought some new gloves socks and poles because of my great experience. Well done guys. I have recommended you guys to all my ski and board friends.

8 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Sportube lock

Had an email alert to say the item was finally back in stock & bought one online.
Easy checkout process (especially if you have an account already) & as promised delivery date.
Good as ever from E & W.

7 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Great gear from trusted supplier

Another great item bought with the minimum of fuss from a trusted supplier of quality kit and quality service. This time it was cut-price ski socks.

Items arrived quickly, well packaged and are just what the doctor ordered at the start of a new ski season. THANKS!

6 grudnia 2015
Opinia niezależna
Oceniono na 3 z 5

Not as simple a transaction as it should have been

Asked to verify my identity when the funds had already cleared in payment of my purchase.

3 grudnia 2015
Opinia niezależna
Logo Edge & Wax

Odpowiedź od Edge & Wax

Hello Gary. Sorry that you have felt the need to give us 3 stars and had a bad experience. It may not seem it, but we were actually doing the right thing, and ensuring you were the cardholder, as there are so many fraudulent transactions every day! We will never compromise on this I am afraid, and you are the first customer to complain about us being careful. To explain, the ONLY way we can carry out the various fraud checks our 3rd party company does, is to process the transaction, as the banks simply are not doing enough to prevent fraud so we only get the information required when processing payment. This then carries out over 50 checks in 1 hours, and flags up any transactions needing further investigation. Yours was one such transaction. It can be entirely innocent, but sometimes customers will enter the wrong address in the billing address, have been using the card for several transactions in a short period, or many other factors we do not divulge for security reasons. So I am sorry that this upset you, but will continue to keep fraud screening in place as it protects our customers, the victims of fraud, and us, from this costly crime. I do hope you enjoy your purchase, and now you are on our system and verified you should not experience this again if you do decide to shop with us once again. Thank you Scott - Owner.

Oceniono na 5 z 5

Great service; speedy and professional

Shoes arrived very quickly; great quality. Had a bit of a problem getting the website to accept the discount code and emailed to say so - but by almost immediate return received an email indicating the discount would be credited back to my account. Professionally done.

1 grudnia 2015
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

They sent the order to my billing address instead of my delivery address. I called to get it sorted expecting them to ask for it to be sent back, and once received send out the new one. After apologising they immediately organised for it to be collected by courier and delivered to the correct address. It was nice talking to someone rather than dealing with a returns policy. No fuss and I got my item quicker than most companies could send it first time.

27 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

Great, personal, expert service

I recently purchased a pair of ski boots from Edge & Wax and couldn't be happier with the product or service I received. Dan fitted my boots expertly and patiently - he adjusted one insole at least twice before I was happy with the fit. I would definitely recommend Edge & Wax to anyone looking for snow sports equipment.

21 listopada 2015
Opinia niezależna
Oceniono na 5 z 5

Quick, efficient, a well packed parcel and sent with the excellent Royal Mail

I ordered two pairs of boot warmers, although not for ski boots but for my motorcycle boots! The parcel arrived with Royal Mail within a few days, it was very well packaged and I could collect it from my local Post Office parcel office. Very impressed with Edge and Wax, they had the goods in stock and were dispatched the next day, I would certainly use them again.

20 listopada 2015
Opinia niezależna

Doświadczenie Trustpilot

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